iContact BPO

22/07/2025

iContact Family! 💜
In the heart of winter, we’re inviting YOU to challenge us, not just to do good, but to do even better.

iContact BPO launches the !
For every blanket donated by you, iContact will match it with a brand-new one! ✨

All blankets will be gifted to the Jehovah Jireh Mustard Seed Orphanage in the chilly Free State. Helping us wrap these little hearts in warmth and love.

📅 Deadline for donations: Monday, 4 August 2025
📍 Drop-off points: Randburg People Office & Rosebank Reception

Let’s show up, spread warmth, and make a difference, together.

18/07/2025

“What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others that will determine the significance of the life we lead.” – Nelson Mandela

For Mandela Day 2025, the iContact BPO family embraced the spirit of giving back, not just with words, but with action.

Our team spent the day at the JHB SPCA, sharing love, time, and compassion with some of the most vulnerable members of our community, the animals. From feeding the dogs treats, to walking and playing with them, donating supplies and simply offering gentle affection, our goal was to show care where it's most needed.

The theme for the day:
Good people, at heart and in action, consistently.
Living lives influenced by the legacy of Tata Madiba.

A huge thank you to the SPCA team for the incredible work they do, and to every iContact volunteer who gave their 67 minutes and beyond. Let’s continue to lead with purpose, kindness, and care, today and always. 💜🐾

15/07/2025

We’re Hiring!
Know someone looking for their next opportunity?

iContact BPO is hiring new Call Center Agents — and this could be the break they’ve been waiting for!

📍 Location: 257 Beyers Naudé Dr, Cresta, Randburg, 2195
🗓️ Walk-in interviews: Mon–Fri
⏰ 10:30 AM – 12:00 PM sharp

🗣️ Tell a friend to tell a friend!

26/05/2025

This Memorial Day, we pause with heartfelt gratitude to honor the brave men and women who made the ultimate sacrifice in service to the United States.

To our American clients, friends, and colleagues — we stand with you in remembrance, and we thank you for the values of courage, dedication, and unity that this day represents.

May your Memorial Day be a time of reflection, connection, and appreciation.

With respect and remembrance,
The iContactBPO Team

19/05/2025

Open Positions & Requirements:

1. Call Center Customer Service Rep (USA Campaigns)
2 years call center experience (hospitality/logistics preferred)

Fluent in English (spoken & written)

Computer literate, fast typing

Shift: Night shift + weekends

2. Insurance Sales Agent (USA Campaign)
2 years insurance sales experience

Fluent in English

Strong sales and communication skills

Shift: Night shift + weekends

3. Customer Service Agent (UK Campaign)
1 year UK-based call center experience

Fluent in English

Computer literate

Shift: Day shift (includes weekends, daylight savings applies)

4. Debt Collection Agent
2 years call center experience in debt collection

Fluent in English

Computer literate

Shift: Night shift + weekends

Additional Requirements for All Roles:

Clear criminal record

Neutral accent

No falsified documents (strict verification process)

Be available until 5:00 PM on assessment day

Tell a friend to tell a friend—opportunity is knocking!

19/02/2021

We are so excited to have expanded our operations in Cape Town and for the tremendous support shown by the Western Cape Government and City of Cape Town! We look forward to our significant contribution to our BPO sector, Economy and most importantly our People.

15/09/2020

https://lnkd.in/dbweJ54

South Africa’s ranking as a top destination for Global Business Services – or offshoring business processes – has been reaffirmed as the country ranked the second most preferred Global BPO offshore destination in 2020 for the third consecutive year. South Africa overtakes the Philippines and w...

01/09/2020

The iContact Team celebrating a fresh start.
Happy Spring Day!

08/06/2020

iContact returning to new way of work!

For many employees returning to work during the COVID-19 Pandemic is daunting. To ease the transition for employees and ensure their safety, the owners of iContact, have made health and safety their top priority. To begin with iContact have partnered with Sanitech, a Professional Deep Cleaning servi...

26/05/2020

Business unusual but now aligned to Global Standards!
https://www.icontactbpo.co.za/icontact-shows-commitment-to-industry-excellence/