25/11/2025
Dear Ronza ICT Cons clients,
We are writing to sincerely apologize for the recent internet outage that affected your service from last week.
Unfortunately, due to the severe bad weather conditions and strong winds in Mpumalanga(Nkangala District), our systems experienced an unexpected interruption. We understand the importance of reliable and uninterrupted service and deeply regret any inconvenience or frustration this disruption has caused you.
Our dedicated team worked tirelessly to resolve the issue as quickly as possible,
We are actively reviewing this incident to see if any additional measures can be taken to harden our system against future weather-related risks.
Thank you for your patience and understanding during this time. Your business is important to us, and we are committed to providing the high-quality service you deserve.
If you have any further questions or continue to experience any issues, please do not hesitate to reach out to our support team at 072 516 3201 or 011 880 1177.
Kind regards,
Ronza ICT Cons Team