NOble CHeck

23/04/2020

23/04/2020

1.1 HOW CHECKERS SERVICE THEIR CUSTOMERS
Money market that offers customers the convenience of purchasing domestic air tickets ,booking bus tickets ,buying electricity and doing money transfers
Computicket where customers can buy tickets to various leisure events,including theatre and concerts as well as travel package
MediRite pharmacies that provide easily accessible and affordable healthcare service , enabling customers to collect their prescription medicine as part of their grocery shopping .

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1.2 This are the pictures for :cheese counter Bakeries Wine section Xtra saving card

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1.2 Changing, Improving and Learning
checkers store look totally different from the usual checkers format, with large open space spaces, wide aisles and modern fitting throughout. They offer large cheese counters, bakeries and butcheries ,as well as wine section .
There are coffee station at the stores entrance and in deli area, with Cooked breakfast takeaways.
They is also checkers Xtra savings programme which gives customers extra cash savings on more than 1000 product every month. Discount are clearly marked in stores and every saving automatically reflect on your till slip.

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1.3 SHAREHOLDERS
Reward CEOs and other seniors executives for delivering superiors long term returns

Shareholders value

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1.3. ADDING VALUE FOR SHAREHOLDERS AND CUSTOMERS.

For customers
CHECKERS always consider customers perspective They consistently work to improve customers satisfaction They develop a memorable customer experience

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1.4 HOW CHECKERS IS ACTIVELY IMPROVING THEIR FINANCIAL PERFORMANCE
For the financial performance the group said that it increased total turnover by 3,2% to approximately R150,6 billion in the period
The group's core business achieved 4.9 sales growth for the period with an improved second half in which sales increased by 7.4% on the back of better customers and volume growth.

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2.Three Process Categories found in Checkers

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2.1 Top level Management consists of the Board of Directors (BOD) and the Chief Execute Officer (CEO). The Board of Director is the representatives of share; that are selected by the Shareholders of the company. The main role of the top level management determines the objectives, policies and plans of the organization, work of thinking, planning and deciding.

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2.2 Middle management report on top management and serve as the head of major department and their specialised units. Middle management serve as a connection between top managers and the rest of the organisation from a very unique standpoint. They are typically much more visible to the greater staff than top management, but they spend most of their time developing and implementing strategic actions plans needed to achieve the organizational goals set by top management. They really have important role of designing, selecting and carrying out the best plan possible.

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2.3 First-level management takes responsibility for operational planning, which means that these managers are responsible for the production of goods or the provision of services. They control activities in order to monitor the performance of employees. Example ......on picture.