Ace Consultants

09/08/2025

As Ace our motto is to give quality service 🙏🙏🙏

06/08/2025

So you’ve found this stunning restaurant online...
The lighting? Perfect.
The plating? Instagram-worthy.
The vibes? Everything you imagined.

You hype it up.
Invite a friend.
Dress up.
Walk in…
…and suddenly it all falls flat.

No one greets you.
Waiters are too busy chatting in a corner.
You seat yourselves.
You wait.
And wait.
Still no menu. Still no water.

You flag someone down —
They shrug:
“I’m not your server.”

When your order finally gets taken, it’s done with no smile, no energy, no care.
The food? Great.
But you’re already sure…
You’re not coming back.

Unfortunately, this experience has become too common —
and businesses are losing customers every single day,
not because of the product,
but because of the people representing it.

💡 Here’s what business owners need to know:
Bad service ruins great food.
Every staff member is your brand.
They’re either bringing customers in…
or driving them away.

🎯 Train your team to deliver the service your business promises.

26/07/2025

For all your service needs ace has you covered

18/07/2025

WAITER TRAINING WORKSHOP – ONLINE
Starts: 28th July 2025
Get Trained. Get Experience. Get Hired.

Want to work in a hotel, restaurant, or at events? Whether you're starting fresh or upgrading your skills — this online workshop is for YOU!

WHAT YOU'LL LEARN:
Restaurant & Event Service
Customer Communication & Etiquette
Conflict Resolution
Upselling & Cross-Selling Order Taking
Table Setting & Clearing
Grooming & Professional Appearance
1-Week Industry Attachment
Certificate of Attendance Provided

📍 Fully Online – Learn from your phone or computer
3 Weeks Online Training + 1 Week Real-World Attachments
Fees: K600

Ideal for beginners, job seekers & anyone wanting to break into hospitality!
Give us a call today on +260 973 886 507 or whatsapp
Limited Spaces Available – Training starts 28th July!
Register now and take the first step to your new career.

Transform your customer service team into a top selling competitive advantage and growth engine.

07/07/2025

Great customer service is INTENTIONAL ,give us a call today to get a free consultation on how you can tune your staff into a business advantage 😁
+260973886507

08/02/2025

Ace ushers

23/01/2025

Did you know that businesses with excellent customer service enjoy higher profits? Here’s why:

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻: It costs 5x more to acquire a new customer than to retain an existing one. Happy customers stay loyal and keep coming back.
𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗦𝗮𝗹𝗲𝘀: Satisfied customers are more likely to make repeat purchases and spend more per transaction.
𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗪𝗼𝗿𝗱 𝗼𝗳 𝗠𝗼𝘂𝘁𝗵: Happy customers become brand ambassadors, bringing in new business through referrals.
Invest in customer service, and watch your profits grow!

20/01/2025

𝗧𝗵𝗲 𝗛𝗶𝗱𝗱𝗲𝗻 𝗖𝗼𝘀𝘁 𝗼𝗳 𝗣𝗼𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 🛑

Poor customer service can hurt your profits more than you think. Here’s how:

𝗟𝗼𝘀𝘁 𝗥𝗲𝘃𝗲𝗻𝘂𝗲: 50% of customers will switch to a competitor after a bad experience.
𝗗𝗮𝗺𝗮𝗴𝗲 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 𝗖𝗼𝘀𝘁𝘀: Resolving complaints and offering refunds can be expensive.
𝗡𝗲𝗴𝗮𝘁𝗶𝘃𝗲 𝗥𝗲𝘃𝗶𝗲𝘄𝘀: One negative review can deter dozens of potential customers.
Don’t let poor service eat into your profits. Train your staff to deliver exceptional service, and turn every interaction into an opportunity for growth.
give us acall today and let us help you turn your staff into a business advanatage