We often see that Developing World enterprises have not yet embraced Big Data tools in their operations and businesses, often presenting a picture of operating blindly without adequate data and information based guidance on what the exact business and market needs are. Zelper Solutions intends to bridge that gap and ensure Business Leaders begin to make Data and Fact based decisions in the running
of their businesses, which will bring excellence, higher ROI and competiveness. Zelper Solutions specializes in three main Insight Solutions; Customer and Market Insights, Employee and Stakeholder Engagement Insights as well as Performance Management and Employee Development solutions. Our Customer and Market Insight Suite consists of a number of tools, mainly Customer Satisfaction Surveys (Zelper CSS 101), Voice of the Consumer Survey and NPR Score, Ad Testing, Concept or Product Testing among many others as may be specified by our clients. The Employee and Stakeholder Engagement Insights Suite consists of five main tools; the General Employee Engagement Survey, the Zelper EE 101 Tool, the Exit Interview Tool, HR Audit Survey, Training Needs Assessment and Internal and External Stakeholder Surveys. Zelper EE 101 is a powerful employee survey and online dashboard that measures the level of employee engagement, satisfaction, alignment, and organizational effectiveness. The third suite consists of two main tools; the Zelper360 which is a 360 degree Employee feedback tool as well as the Zelper PMS which is a Performance Management Package. The Zelper360 is a comprehensive 360 degree feedback solution designed for companies, groups or projects of any size. The Zelper PMS is a package of systems that facilitate the attainment of individual and corporate goals. Performance Management systems enable the organisation to track and monitor the performance of individual employees, departments, and the organisation overall. All our solutions are web, mobile and emails based and completely eliminate the need for manual feedback collection, data capturing and report generation. Reports are automatically generated and are customizable to each Customer's specific needs. On top of the products and services stated above, as a dynamic company, Zelper Solutions will continue to develop many other solutions in line with the needs of our clients. In today's world change is the only constant.
