Kukunda Group

16/01/2022

"No-one is more treasured in this world than someone who lightens the burden of another." unknown

Kukunda has launched a new product (ADMIN-MANAGEMENT) as a service for the Executives.

Call 0773527905 or email tina to get your quote ([email protected]/ [email protected])

03/09/2021

https://maffymoya.wordpress.com/2021/08/25/5-reasons-why-soft-skills-at-the-workplace-are-a-must/

23/08/2021

According to Charles Darwin, “It is not the strongest or most intelligent who will survive but those who can best manage change.”
Many people believe soft skills are for people who face customers, but everyone uses soft skills. Any time you interact with a coworker, client or customer, you have the opportunity to use soft skills to make your work easier, or more efficient

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Kukunda Business Solutions | 51 followers on LinkedIn. We are a Zimbabwean business Consultancy firm, founded on a rigorous understanding of our client’s institutional context | Kukunda Business Solutions is a Zimbabwean business consultancy firm, founded on a rigorous understanding of every clien...

20/08/2021

19/08/2021

Establishing a Call Centre that will Increase Sales
The reason people elect to buy is often not a result of logic and planning but rather emotion or felt need. Effective sales associates try to identify the Dominant Buying Motive of the buyer on the other end of the phone. Discovering this takes careful listening skills and the suspicion of the idea that people always do things for logical reasons
The advice “stop talking” may seem counter intuitive to making a sale. Many people talk excessively and fail to listen to the customer. The problem with constantly talking is you are unable to understand the underlying needs of the customer, hoping to control the conversation and close a sale, unfortunately most times it works in your disfavor.
Today we will share just 2 tips on how you can increase sales from your Sales Team.
1) Prospecting- it is a method of evaluating the potential of a buyer or customer. It takes into consideration the likelihood that the buyer has the means and the motivation to buy your product. Ranking potential buyers in a systematic way, allows phone sales associates to close more deals and spend their time with customers who are more prepared to make the decision to buy the product.

2) Qualifying- When qualifying a prospect, you are evaluating that they are in a position to decide to buy your product. If you are talking to someone in an organization, it is important to speak only to the person who has the authority to finalize a purchase. Once you have the person on the line with the authority to buy your product then inquire if they have the means to close the deal. This may involve finding out information about available funds on credit, lines of credit, and monthly budget.

visit https://www.softskillslms.com/kukunda and register for your Call Centre Training and more
email [email protected] / WhatsApp/ Call +263 773527905

The reason people elect to buy is often not a result of logic and planning but rather emotion or felt need. Effective sales associates try to identify the Dominant Buying Motive (DBM) of the buyer …

17/08/2021

"People who wish to go into the future should have two skills to succeed – the ability to deal with people and the ability to sell.” – Shiv Khera, author

National Standards Group in Partnership with Kukunda Group is offering soft skills training in the comfort of your homes.

email [email protected] / +263 773527905 to choose a package

16/06/2021

VACANT POSITION FOR RECEPTIONIST
Applicants are invited from suitably qualified and experienced candidates to fill the above-mentioned position which has arisen at a client’s Law Firm. The firm specializes in Investment, Litigation and Estate Planning,
RESPONSIBILITIES FOR RECEPTIONIST
1. Greet and welcome guests as soon as they arrive at the office
2. Direct visitors to the appropriate person and office
3. Answer screen and forward incoming phone calls
4. Ensure reception area is tidy and presentable, with all necessary requirements for guests in place
5. Provide basic and accurate information in-person and via phone/email
6. Receive, soft and distribute daily mail/deliveries
7. Maintain WHO Covid19 safety guidelines at the workplace
8. Order Front Office suppliers and keep inventory of stock
9. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

QUALIFICATIONS & EXPERIENCE
• Diploma in Administration or equivalent
• Minimum 1 year experience in a similar role
• Proficiency in Microsoft Office Suite

APPLICATIONS TO INCLUDE THE FOLLOWING:
• Detailed CVs with referee contact details.
• Copies of academic qualifications.
• National ID and birth certificate.
• Passport Photo

Multiracial People Proficient in Local Languages Encouraged to Apply
Interested and qualified individuals to submit their applications and detailed CVs to this email address [email protected], closing date 18 June 2021

22/03/2021

Key thought for the week for startups and business creators by Matthew Jubenkanda

Are you working FOR your company or ON your company?

It's much harder to grow your company when you are the company.

Co-founders help you have a better view of your business and makes your view less restrictive. It's brings in knowledge transfer and done correctly different experiences skill sets and resources vital to business growth.

18/03/2021

The Office Inside An Office
16m ago

Before Covid19, it was unheard of for someone to say they are working from home. School was in the lecture or classroom. Meetings were conducted in the boardroom. Graduations were done physically; people would travel thousands of kilometers for their graduation ceremony. But, everything changed overnight. We soon realized we were no longer safe at the office. The rate of infections plus the indefinite lockdowns forced business to replace the office by kitchen counters, lounge tables, study rooms or a corner in the house. Virtual offices became the new normal.

In a survey done in the UK, 50% of its workforce work from home at least twice a week. The survey further goes to reveal the new trend of people opting to work from home post covid19. Even in Zimbabwe, the stigma of working from home has gradually decreased. It then brings us to the following question; why develop skills for such an office?

No-one knows when this pandemic will end. Some countries who have vaccinated a greater number of their population are reporting increased numbers of Covid19 infections. Brazil in this era of vaccination lost more than 2000 deaths in one day. With scientists projecting a 3rd wave soon, it becomes apparent this new norm is normalized to everyone
In these recurring lockdowns, employers have a liability on their payroll. Leave liability keeps accruing when productivity is down.
Employers in the developing countries are now migrating to hiring virtual assistants who are a better fit for the following reasons

No fixed payroll expenses. Hire as when needed
No office space or overhead costs
No costs for staff working equipment e.g. laptops, Wi-Fi etc.
Zero accumulation of leave days (no paid leave for sick, annual, compassionate and study leave)
Not affected by lockdowns
Benefit of getting best talent who in turn get International pay rates
There are fears that employers have with regards to staff working from home

Without supervision, how can staff perform/produce results?
It’s important to note that productivity is not in the workplace, an undisciplined worker can still underperform even under strict supervision. Do not blame the place, blame the hire

2. How do you quantify work done by someone at home?

Key performance indicators help manage performance of an employee. It’s the embracing of putting targets on staff deliverables, thus location will cease to be of importance.

3. How can deadlines be met with the distractions from home?

It’s important to note working from home doesn’t mean 8-5 job. The hours are spread in such a flexible way, best suited for the environment they are operating from. The issue isn’t on policing the hours but the quality of work and meeting deadlines.

It’s about time employers realize it’s not always productive times for staff working from the office. Some spend time on social media upon realizing the employer is interested in marking the register not value produced by the employees.

If anything, Covid19 has taught business that this pandemic is part of us for a while. To survive, choose the best team and operate successfully virtually.

Before Covid19, it was unheard of for someone to say they are working from home. School was in the lecture or classroom. Meetings were conducted in the boardroom. Graduations were done physically; …

12/03/2021

As we continue to celebrate the Women's month, Stop Sexual Harassment at the Workplace

09/03/2021

Tips for early stage Start-up founders.
Matthew T Jubenkanda
March 8, 2021
7:30 am
Do you have the next great business idea? More than just an idea — are you working on building a startup that’s going to disrupt the market and impact millions of lives?

Do you have the next great business idea? More than just an idea — are you working on building a startup that’s going to disrupt the market and impact millions of lives?

If you know your startup is going to reach millions of people and make a difference in this world, you need to think big. How are you going to get there? Thinking big can be scary, but thinking small can be detrimental.

Here are tips and mindset shifts I’ve learned from working with entrepreneurs — both those ready to think big and those thinking too small.

1. Intimately Know your Market
To be a successful company, and to think big, founders must have, and continue to deepen their knowledge of the market they’re serving.

What do users want/need?

Where gaps are there?

How does this new product fit?

What pain points is the product solving?

These are just some of the question you need to have answers too.

2. Think Global
Some founders think small and local when it comes to their product/service offering, and that’s restricting. Ask yourself, "Is my business scalable?" Think beyond your boarders and design products that appeal to a global audience. If you only know your market in terms of your immediate environment, and don’t step outside your existing bubble, you’ll be stuck thinking small.

3. See Yourself as a Leader
Once you know your market and are confident about your business idea, picture yourself leading a company of several hundred employees. As a founder, you are the de facto leader of your startup. You’ll hire strong leaders around you as you build your team, but you have to see yourself as a leader so others will see you as one as well.

Leadership skills be acquired in many ways. One such way is to learn from other entrepreneurs, listen to podcasts, read books, take courses, and work closely with mentors.

4. Have a "People Focus"
Are you constantly thinking about the people who will be helped by your startup? You should be. You should always be thinking about how you help more people and how you can help them better. For many founders, it becomes an obsession — and it has to be during the early stages. Being a founder is an all-encompassing role.

More than just thinking about your ideas to help people, you have to talk about them. Share your ideas, get feedback, and learn from others.

I’m sure many of us have heard this one before, “I don’t want to talk about my idea because someone might steal it.” That mindset has to stop. Ideas come and go it’s what you build around them, and how you execute them, that matters.

5. Leverage your Network
Hard work is not enough. Every founder needs to have a network. if you want to be successful as an entrepreneur it’s inevitable. Some founders are great at it, while others need to practice and get outside their comfort zone. In general, you should be so passionate about your business that you can’t stop talking about it.

Going big means growing your network, building relationships, and enrolling people in your vision. You cant do it all on your own. Get great people to join your team; join your business advisory board; or become an investor, advocate, or partner.

Also consider joining an accelerator or incubator program. Often times you usually find, experienced startup mentors, industry experts, and more. Accelerators have so many benefits, and networking is one of them.

6. Work on You and Your Personal Barriers
Many of the things that hold founders back from thinking big are internal. Some mindset shifts can help you overcome common personal and professional obstacles and think bigger. Building on the previous point (leverage your network), associating with people who have a positive outlook on life in general tends to be contagious.

7. Conquer Imposter Syndrome
Eliminate self-doubt, statements like “Am I good enough?” “Can I really do this?” or “I don’t belong here” — will do you no good. This self-doubt is the imposter syndrome rearing its ugly head.

It may feel like you don’t have the background of a founder and you feel out of place in your role. But know this: There is no “normal” founder background. Every founder gets to where they are through a unique, often winding, journey. Take time to reflect on your experience, identify your strengths, and build on that. I would suggest you read the book “Finding Your Unfair Advantage” by Ash Ali & Hasan Kubba

8. Overcome the Fear of Selling
Everyone is selling something accept it! “I’m not a salesperson,” is false. Every founder has to be a salesperson. In the early stage you also have to sell your idea to investors, employees, and other stakeholders. You don’t have to be a pyramid marketing salesperson or a closer. You can sell just by helping people while advocating for your product. That small shift can put you at ease and take the pressure off when it comes to thinking of yourself as “selling.”

9. Focus on the problem/solution fit.
Knowing the exact problem you are solving will also help you think big. Focus on the problem you’re solving and the benefits they will be receiving. Thinking along such lines gives you confidence and overcome the fear of selling. People will always pay where they see value and that's how you will create your pipeline and redeem your claim to fortune.

10.Get Comfortable With “No”
Overcome the fear of rejection. Founders have to learn to be OK with "NO". Along your startup journey, you’re going to hear no — a lot. You’ve likely already had your fair share of no’s. It’s part of the process and can’t stop you from moving forward. Hear no from a potential investor? You can do all of your homework and still be pitching at the wrong time, at the wrong stage, or you might fit their thesis generally but not specifically. It doesn’t mean the next pitch won’t be the right one. Use these no’s to fuel your next pitch.

In addition to hearing no, you also have to get comfortable saying no. Not every opportunity, team member, or feature requested by a customer is the right fit or focus.

Say yes to the right things; say no to the wrong things.

Take some time to reflect: Are you thinking big enough? If not, what do you need to get there?