Kukunda Group

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Kukunda Group For this reason, we invest resources annually in knowledge development.

Kukunda is a Zimbabwean business consultancy firm, founded on a rigorous understanding of every client’s institutional context, sector dynamics, and macroeconomic environment.

"No-one is more treasured in this world than someone who lightens the burden of another." unknownKukunda has launched a ...
16/01/2022

"No-one is more treasured in this world than someone who lightens the burden of another." unknown

Kukunda has launched a new product (ADMIN-MANAGEMENT) as a service for the Executives.

Call 0773527905 or email tina to get your quote ([email protected]/ [email protected])

According to Charles Darwin, “It is not the strongest or most intelligent who will survive but those who can best manage...
23/08/2021

According to Charles Darwin, “It is not the strongest or most intelligent who will survive but those who can best manage change.”
Many people believe soft skills are for people who face customers, but everyone uses soft skills. Any time you interact with a coworker, client or customer, you have the opportunity to use soft skills to make your work easier, or more efficient

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Kukunda Business Solutions | 51 followers on LinkedIn. We are a Zimbabwean business Consultancy firm, founded on a rigorous understanding of our client’s institutional context | Kukunda Business Solutions is a Zimbabwean business consultancy firm, founded on a rigorous understanding of every clien...

20/08/2021
Establishing a Call Centre that will Increase SalesThe reason people elect to buy is often not a result of logic and pla...
19/08/2021

Establishing a Call Centre that will Increase Sales
The reason people elect to buy is often not a result of logic and planning but rather emotion or felt need. Effective sales associates try to identify the Dominant Buying Motive of the buyer on the other end of the phone. Discovering this takes careful listening skills and the suspicion of the idea that people always do things for logical reasons
The advice “stop talking” may seem counter intuitive to making a sale. Many people talk excessively and fail to listen to the customer. The problem with constantly talking is you are unable to understand the underlying needs of the customer, hoping to control the conversation and close a sale, unfortunately most times it works in your disfavor.
Today we will share just 2 tips on how you can increase sales from your Sales Team.
1) Prospecting- it is a method of evaluating the potential of a buyer or customer. It takes into consideration the likelihood that the buyer has the means and the motivation to buy your product. Ranking potential buyers in a systematic way, allows phone sales associates to close more deals and spend their time with customers who are more prepared to make the decision to buy the product.

2) Qualifying- When qualifying a prospect, you are evaluating that they are in a position to decide to buy your product. If you are talking to someone in an organization, it is important to speak only to the person who has the authority to finalize a purchase. Once you have the person on the line with the authority to buy your product then inquire if they have the means to close the deal. This may involve finding out information about available funds on credit, lines of credit, and monthly budget.

visit https://www.softskillslms.com/kukunda and register for your Call Centre Training and more
email [email protected] / WhatsApp/ Call +263 773527905

The reason people elect to buy is often not a result of logic and planning but rather emotion or felt need. Effective sales associates try to identify the Dominant Buying Motive (DBM) of the buyer …

"People who wish to go into the future should have two skills to succeed – the ability to deal with people and the abili...
17/08/2021

"People who wish to go into the future should have two skills to succeed – the ability to deal with people and the ability to sell.” – Shiv Khera, author

National Standards Group in Partnership with Kukunda Group is offering soft skills training in the comfort of your homes.

email [email protected] / +263 773527905 to choose a package

16/06/2021

VACANT POSITION FOR RECEPTIONIST
Applicants are invited from suitably qualified and experienced candidates to fill the above-mentioned position which has arisen at a client’s Law Firm. The firm specializes in Investment, Litigation and Estate Planning,
RESPONSIBILITIES FOR RECEPTIONIST
1. Greet and welcome guests as soon as they arrive at the office
2. Direct visitors to the appropriate person and office
3. Answer screen and forward incoming phone calls
4. Ensure reception area is tidy and presentable, with all necessary requirements for guests in place
5. Provide basic and accurate information in-person and via phone/email
6. Receive, soft and distribute daily mail/deliveries
7. Maintain WHO Covid19 safety guidelines at the workplace
8. Order Front Office suppliers and keep inventory of stock
9. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

QUALIFICATIONS & EXPERIENCE
• Diploma in Administration or equivalent
• Minimum 1 year experience in a similar role
• Proficiency in Microsoft Office Suite

APPLICATIONS TO INCLUDE THE FOLLOWING:
• Detailed CVs with referee contact details.
• Copies of academic qualifications.
• National ID and birth certificate.
• Passport Photo

Multiracial People Proficient in Local Languages Encouraged to Apply
Interested and qualified individuals to submit their applications and detailed CVs to this email address [email protected], closing date 18 June 2021

Key thought for the week for startups and business creators by Matthew JubenkandaAre you working FOR your company or ON ...
22/03/2021

Key thought for the week for startups and business creators by Matthew Jubenkanda

Are you working FOR your company or ON your company?

It's much harder to grow your company when you are the company.

Co-founders help you have a better view of your business and makes your view less restrictive. It's brings in knowledge transfer and done correctly different experiences skill sets and resources vital to business growth.

The Office Inside An Office16m agoBefore Covid19, it was unheard of for someone to say they are working from home. Schoo...
18/03/2021

The Office Inside An Office
16m ago

Before Covid19, it was unheard of for someone to say they are working from home. School was in the lecture or classroom. Meetings were conducted in the boardroom. Graduations were done physically; people would travel thousands of kilometers for their graduation ceremony. But, everything changed overnight. We soon realized we were no longer safe at the office. The rate of infections plus the indefinite lockdowns forced business to replace the office by kitchen counters, lounge tables, study rooms or a corner in the house. Virtual offices became the new normal.

In a survey done in the UK, 50% of its workforce work from home at least twice a week. The survey further goes to reveal the new trend of people opting to work from home post covid19. Even in Zimbabwe, the stigma of working from home has gradually decreased. It then brings us to the following question; why develop skills for such an office?

No-one knows when this pandemic will end. Some countries who have vaccinated a greater number of their population are reporting increased numbers of Covid19 infections. Brazil in this era of vaccination lost more than 2000 deaths in one day. With scientists projecting a 3rd wave soon, it becomes apparent this new norm is normalized to everyone
In these recurring lockdowns, employers have a liability on their payroll. Leave liability keeps accruing when productivity is down.
Employers in the developing countries are now migrating to hiring virtual assistants who are a better fit for the following reasons

No fixed payroll expenses. Hire as when needed
No office space or overhead costs
No costs for staff working equipment e.g. laptops, Wi-Fi etc.
Zero accumulation of leave days (no paid leave for sick, annual, compassionate and study leave)
Not affected by lockdowns
Benefit of getting best talent who in turn get International pay rates
There are fears that employers have with regards to staff working from home

Without supervision, how can staff perform/produce results?
It’s important to note that productivity is not in the workplace, an undisciplined worker can still underperform even under strict supervision. Do not blame the place, blame the hire

2. How do you quantify work done by someone at home?

Key performance indicators help manage performance of an employee. It’s the embracing of putting targets on staff deliverables, thus location will cease to be of importance.

3. How can deadlines be met with the distractions from home?

It’s important to note working from home doesn’t mean 8-5 job. The hours are spread in such a flexible way, best suited for the environment they are operating from. The issue isn’t on policing the hours but the quality of work and meeting deadlines.

It’s about time employers realize it’s not always productive times for staff working from the office. Some spend time on social media upon realizing the employer is interested in marking the register not value produced by the employees.

If anything, Covid19 has taught business that this pandemic is part of us for a while. To survive, choose the best team and operate successfully virtually.

Before Covid19, it was unheard of for someone to say they are working from home. School was in the lecture or classroom. Meetings were conducted in the boardroom. Graduations were done physically; …

Address

21 1st Street, Malbereign
Harare
263773527905

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 15:00

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