Stanrosa Business Associates

08/05/2026

FUN WAS HAD.
What an energy filled training workshop we had today with executives from CBZ Holdings when we took them through a “Motivation and Team Building” session.
We reflected on ourselves as individuals before we become a team. The simple but effective class activities gave us an opportunity to laugh 😂 at ourselves.
Then as teams we had a fun filled team activity where the various groups were challenged to create a new country.
Some newly created national anthems left us in stitches laughing.
All that in the spirit of building an effective and inspired TEAM CBZ.

25/04/2026

23/04/2026

We appreciate the opportunity we got to facilitate this workshop in collaboration with Chartered Institute of Customer Management - CICM where we addressed Customer Service Excellence elements.
Our Founder and Lead Consultant Joseph Nkani led this session.

20/04/2026

20/04/2026

Today we had an opportunity do deliver Day 1 of a two day Customer Service Excellence training workshop for Medicine Control Authority of Zimbabwe officers where we interrogated how a regulatory authority can deliver memorable customer experience.
Does a regulatory authority only focus on heavy handed enforcement for compliance or there are other ways to motivate their clients to operate within the confines of the law without any friction between stakeholders?
The two day workshop is delivered in collaboration with Chartered Institute of Customer Management - CICM
Joseph Nkani delivered the presentation.

16/04/2026

WARNING: BUSY WEEK AHEAD.
It seems the coming week will be hectic for us because the whole week is sold out with various training workshops.
We appreciate the trust many organisations are giving us to take their staff members through our captivating and interactive training workshops.
Book yours early to avoid disappontments.
Here is a link to our events:
https://stanrosa.lovable.app/events
Contact us for either your corporate or personal training/coaching/mentorship needs.

28/03/2026

We are pleased to be part of this success story.🤝👏🏾👏🏾👏🏾👏🏾

27/03/2026

We appreciate the opportunity to once again collaborate with Customer Experience Association of Zimbabwe -CXAZ to deliver what has been described as a memorable Customer Service Excellence training workshop for Zimbabwe Revenue Authority - ZIMRA officers.
For us this group was arguably the most lively, crazy, energetic and engaging we have experienced in a long time.
We are pleased to associate with such organisations who value and invest in their staff development all in a bid to give their clients exceptional customer experience.

26/03/2026

Scenes from Day 1 during the two day Zimbabwe Revenue Authority - ZIMRA training session in Harare.
This fun filled group exercise brought out the fact that as an organisation you need to understand that your customers are different, as such they want to be recognised as different/unique individuals.
So to have an edge over your competitors, personalise your customer service and give them a memorable personalised experience.

25/03/2026

CUSTOMER SERVICE EXCELLENCE!
We don’t just service our customers, we give them an experience.
Today we start on a two-and-a-half days’ training workshop for ZIMRA officers drawn from all their regions in Zimbabwe.
We want to look at the dynamics involved in delivering customer satisfaction and memorable experience for a regulatory and compliance entity like the national tax collector.
Zimbabwe Revenue Authority - ZIMRA
Customer Experience Association of Zimbabwe -CXAZ
Joseph Nkani

23/03/2026

Stay up to speed with our various events and training workshops.
Feel free to share with us your particular needs for mentorship, coaching or training.
Click the link before to see our events calendar to plug in. Seats are filling up fast.
Organisations can also arrange for private/closed group sessions.

https://stanrosa.lovable.app
https://stanrosa.lovable.app/events