The Ulendo 5 pillars are;
Recruitment & Talent Management
Training & Development
Business Intelligence
HR Outsourcing
Culture Transformation Ulendo provides a wide variety of human resources services including HR outsourcing, performance management, organisational training & development as well as policy and procedure development. Our consulting services can be provided on-site or off-site or a
combination that best suits our client's needs. Some organisations select our services to supplement an existing human resource department while others find it advantageous to utilize our services in place of a formal human resource function. Ulendo's primary role is to facilitate identified, necessary change within an organization in order to enhance the success of the company. Our management, human resource and training services are intended to improve productivity, efficiency, communication and employee morale. Our ideal clients are those who want to make a significant difference in their organisations and the lives of the employees and customers. The fact is change is the only constant in today's marketplace. Virtually no organisation is immune from almost daily change ― whether in business processes, scope and scale of operations, infrastructure or people strategy and programs. Ulendo is willing to help organisations not only embrace change, but grow more robust in the process. We do this by focusing as much on strategy as the daily operational needs of the organisation and its employees. We shape processes and programs that align employee actions and behaviour with business needs, enhance engagement and improve both business and individual performance. We do not sell “off the shelf” solutions, we customize all our work to fit your organisational culture and goals. OUR SERVICES
CAREER GUIDANCE AND COUNSELLING
Before finalising a career or career change, we at Ulendo acknowledge the importance for consultation. We encourage individuals, students and corporate to avail through our office, access to consultants on career advice and assessments. COACHING AND MENTORING
Our executive coaching and leadership training programs have been created to maximise success by enhancing an individual's natural talents and future capabilities. Our programs target strengthening an individuals emotional intelligence skills at work, utilizes personality preferences, natural talents and leaderships skills. Mentoring in its most basic form is the transfer of knowledge and experience for mutual benefit. It is one of the most powerful methods of developing skills and talent and has become a cornerstone for growth and efficiency within an organisation. Ulendo has two main modules in which we assist organisations in setting up coaching and mentoring programmes. CONFERENCE ORGANISING
We organise local and international conference to deal with current and future business challenges. Our conference speakers are drawn locally, regionally and internationally. EMPLOYMENT AGENCY SERVICES
Successful employee performance starts with finding the right person for the job. Online job posting and assessments to streamline the hiring process and identify the 'best fit' employee for your organisation. Job Descriptions, selection criteria, benchmarks for open positions, physcometric testing interviewing guides, training/coaching of interviewers. ORGANISATIONAL CULTURE AUDITS/ CLIMATES SURVEYS
To remain competitive, an organisation should constantly evaluate its values and practices to ensure they are aligned with their corporate strategy. A culture audit can be used to measure how far an organisation's behaviour matches its expressed values. This knowledge can be used to determine the strategic manoeuvres, competitive actions, investments, new developments, organisational changes, and so on, an organisation needs to reorient itself in the proper direction. ORGANISATIONAL DEVELOPMENT
Organization development (OD) is a deliberately planned effort to increase an organization's relevance and viability. It is the framework for a change process designed to lead to desirable positive impact to all stakeholders and the environment. OD is also a lifelong, built-in mechanism to improve immunity of organization's health to renew itself inclusive principles. The purpose of OD is to address perennial evolving needs of successful organizations. The ultimate aim of OD consultants is to "work themselves out of a job" by leaving the client organization with a set of tools, behaviors, attitudes, and an action plan with which to monitor its own state of health and to take corrective steps toward its own renewal and development. PAYROLL- OUTSOURCED PAYROLL FACILITATION
Whether you are an established business or just starting out – Ulendo Human Capital Consultants are committed to providing payroll solutions personalized to fit your unique needs. By outsourcing employee payroll and benefits administration to Ulendo, companies significantly reduce the time, costs and hassles, risks and confidentiality issues involved with handling this sensitive in house process. Ulendo offers a complete menu of payroll services, including weekly payrolls, clearance processing and risk control management. PERFORMANCE IMPROVEMENT INTERVENTIONS
Performance Management Interventions create solutions that alleviate or solve workplace problems. They cause change, small or large, due to improved performance and, thus, have an impact on individuals, groups, or organizations. The number of possible interventions is almost infinite, because any number of organisational, environmental, and people factors affect performance. Interventions facilitate change by interrupting poor behaviours, preventing errors, reducing conflict, or providing vision for the future. We assist organisations to improve their performance by helping them implement performance management and measurement system at all levels with the organisation. STRATEGY WORKSHOP FACILITATION
Our strategy workshops include group exercises to populate a variety of strategic planning tools and models that provide strategic insight and better understanding of strategic issues. TEAM BUILDING
The term "team building" has become a buzzword in recent years, and has many connotations. In terms of corporate development, team-building exercises are important not for the immediate experience of the activities performed by the team, but also for the group skills, communication and bonding that result. The activity? be it an obstacle course or the Chocolate Challenge? is merely the means to the end: a high-impact learning experience. Team-building programmes provide realistic experiences that empower individuals to contribute to common goals. The success of most organizations depends on the ability of individuals to build effective teams. The main goals of team-building are to improve productivity and motivation. Taking employees out of the office helps groups break down political and personal barriers, eliminate distractions, and have fun. The benefits of team-building programs are so significant that many corporations have incorporated teambuilding strategies into their standard training curriculum. Business Professional Soft Skill - Training and Development
Soft skills are the frontline or the window dresser of every business and must be strategic priority of every entity that aspires to be successful in its operations- soft skills build the brand of any organisation and also lead to positive self-branding of each member of the organisation. Corporate training and educational institutions concentrate on equipping individuals with technology and industry related skills, though these skills are core for entities, businesses can become ineffective if employees are not well equipped with soft skills. It has been observed that companies shrink at the idea of soft skills – since these are difficult to measure – soft skills, though cannot be measured in the qualitative terms- soft skills have become an essential component for business success. Today’s visionary organisations are fast realising that an employee’s ability to manage themselves and their interpersonal ability to relate to others in the workplace arena internally and externally is just important as an in depth educational background. Studies have found that factors such as self-awareness/emotional intelligence, interpersonal skills, commitment, responsibility and integrity create successful results and companies! It is also important for organisations to be aware that:
• Employees serve as ambassadors for the businesses and organisations – how they dress, present and carry themselves can create immediate, lasting impressions on every client and prospect they meet.
• The personal image of the employees has a direct influence on how people perceive not only the individuals, but vitally – that of the company’s too.
• When an employee makes a positive and confident first impression, customers/clients will certainly give the same response. It is also equally important for employees to understand the importance of soft skills and the reasons why their organisations would process them through the Soft Skills training.
• Professional and Personal Branding and its importance
• Develop and maintain a Professional Business Environment
• Build Teamwork
• To create role models – in both our organisations and our communities
• Builds and consolidates organisational culture
