Overview
People can make or break organizations and hence the imperative to build competitive advantage by putting people first. "After all ... Training is not what is ultimately important ... Performance is". - Marc Rosenberg(1990-91 President, National Society for Performance and Instruction)
Below is a snapshot picture of the Human Capability Development business model that delivers a compe
titive advantage to Mandel's Client base. Staff at all levels need to perform at high levels in order to give an organization a competitive advantage. The Engine Room - There exists a causal link between Business Competitive Performance and Individual On-the-Job Performance, as the scenarios below will show. Mandel partners with organizations in closing any gaps between Individual On-the-Job Performance levels and Business Competitive Performance Expectations current and future, through Human Capability Development. Mandel provides purposeful development journeys for individuals in order for them to have a quantum leap in individual and therefore organizational effectiveness by offering programmes and courses that provide a bridge from concepts to practical steps and applications that enhance performance in the workplace. The programmes and courses fall into four categories, namely
Management and Leadership Development
Operations Capability Development;
ICT Capability Development; and
Life Skills Development
In addition, Mandel also engages organizations on opportunities for customization of the programmes and courses to address specific needs. The Training & Development business is supported by a very capable Hospitality and conferencing arm. This department offers accommodation, conferencing & catering services.
