19/06/2026
What if it’s not actually a productivity problem?
Yes, that’s what we see.
And yes, it’s costing the business.
But productivity decline’s the symptom,
rarely the cause.
To reframe the problem, start with these 🕖 questions:
1. When did the decline become noticeable?
2. What changed in the market, industry, regulation or operating environment 2–3 years before that?
3. Which people, resources or assets generate the most revenue — or protect the revenue base?
4. How are they onboarded?
5. What environment helps them/it activate their potential?
6. How and when is performance measured?
7. How is that insight communicated and implemented?
Treat the cause and the symptoms disappear.
Treat the symptoms and watch the infection spread.