20/10/2026
There’s a strange thing happening in business at the moment. Somewhere along the way, actually doing the work seems to have become something we’re all supposed to graduate from. Build the business. Develop the strategy. Sell your expertise. Outsource the ex*****on.
Look, I get it for businesses who want to scale, but for service based businesses like mine? I’ve never quite subscribed to the idea that the thinking is somehow more valuable than the doing. Because I think a hell of a lot of the thinking comes FROM the doing.
I know which website platforms work brilliantly and where they fall frustratingly short because I’ve built the websites. I’ve hit the limitations, found the workarounds and spent hours solving problems that should never have existed in the first place.
I know which marketing strategies work because I’ve implemented them. I’ve seen what happens AFTER the beautiful strategy document is delivered and real people start interacting with it.
I know which apps are worth paying for and which are a complete waste of money because I’ve wasted my own time and money finding out.
I know how long things actually take because I’ve done them. Hundreds of times. That’s not knowledge I picked up from a podcast, a business coach or a LinkedIn thought leader. It’s knowledge I’ve accumulated by rolling up my sleeves.
The thinking informs the doing. But the doing also informs the thinking.
There’s absolutely a place for delegation, specialists and building teams. But there’s something incredibly valuable about staying close enough to the work to understand the problems you’re asking other people to solve.
I don’t want to sell a strategy I’ll never have to execute. I want to know what happens when the theory meets reality. When the software doesn’t cooperate. When the budget gets cut. When something that looked brilliant on paper turns the tables. Because that’s where you learn things and that’s where you solve things.
That’s what clients are paying for. Not just my ideas, but the experience behind them. I don’t think doing the work is something to graduate from. I think it’s what makes you better at the thinking.