Mercury Information Technology

14/05/2026

🎙️ Tech Insights Podcast New Episode

Dial-Up Modems and Big Dreams — The Mercury IT Origin Story.
Before the team of 50, before two ISO certifications, before two decades of client relationships. There were just two young guys who believed they could do things better.

In this episode, host Alisha Christian sits down with Mercury IT co-founder Aj Williams to hear the story behind the company. The early days, the mentors, the clients who took a chance, and the win that changed everything.

A genuine story about backing yourself and building something that lasts.

🎧 Listen to the full episode.

YouTube: https://youtu.be/qs8eZYXDxN0?si=KUqBxolhiixmBCLU

Spotify: https://open.spotify.com/episode/69OctmcKB4HELfn4lPF0Pv?si=4cc05542520946f7

Apple: https://podcasts.apple.com/us/podcast/dial-up-modems-and-big-dreams-the-mercury-it-origin-story/id1766439415?i=1000767658718

15/04/2026

📣 We’re hiring!

We are looking for a Full-Time Administration Assistant to join our team at our Arundel (Gold Coast) office.

This is a 100% office‑based role with job‑specific training provided, supporting our team with general admin, accounts support, data entry and office coordination. Exposure to Xero or similar systems is highly regarded.

If you’re organised, detail‑focused and keen to grow your skills in a supportive team environment, we’d love to hear from you.

👉 To learn more or apply, please visit Seek >>

Experienced Administration Assistant. Supportive environment.

01/04/2026

Tech Insights Podcast- Phishing 2.0: When Misinformation Becomes a Cyber Weapon

Misinformation isn't just a media problem — it's a cybersecurity threat.

In this clip host, Alisha Christian chats with Chris Haigh and Martin O'Riordan about a disturbing trend: traditional media sources are no longer fact-checking the way they used to, and cybercriminals are taking full advantage.

Enter Phishing 2.0 — where threat actors spread misinformation first to prime their targets, making them far more likely to click when the real attack lands.

Think about it — if you've already heard from colleagues that there's a security issue going around and you need to paste a certain command to fix it, and then a phishing email arrives telling you to do exactly that... you're going to do it. That's the force multiplier in action.

Listen to the full episode:
YouTube: https://youtu.be/CnqGMRkrqmI?si=hygQYe_pCuwKSfmW
Spotify: https://open.spotify.com/episode/7BDDhvxt6RYuANsmLwrHW3?si=f321c09e65814a86
Apple: https://podcasts.apple.com/us/podcast/phishing-2-0-when-misinformation-becomes-a-cyber-weapon/id1766439415?i=1000758543008

23/03/2026

AI can absolutely add value to your business — but only if it’s used safely and intentionally.

In this clip from the Tech Insights Podcast, Chris Haigh and Alisha Christian unpack why AI readiness isn’t about ticking a box or having a policy “for show”. It’s about asking the right questions, having clear guardrails in place, and making sure your people are trained — not left to figure it out on their own.

🎙 Watch the full conversation on the Tech Insights Podcast and start the right conversations about AI in your business.

YouTube: https://youtu.be/zlL6YwWSAj0?si=Q9G8D_SBNmH_Mfr0
Apple: https://podcasts.apple.com/us/podcast/ais-new-tricks-old-scams/id1766439415?i=1000751081274
Spotify: https://open.spotify.com/episode/36E1bziyJhDm9voHmXpzSO?si=ab003816f3f84f37

24/02/2026

NEW PODCAST EPISODE: Scams don’t look like scams anymore.

AI has erased the tells — perfect phishing emails, realistic chat messages, and even voice calls that sound exactly like your CFO.

In this episode, AI’s New Tricks, Old Scams of the Tech Insights Podcast, Chris Haigh and Alisha Christian unpack how modern fraud really works — from account takeovers and compromised supplier inboxes to AI‑powered mimicry and deepfakes.

More importantly, they focus on practical defences you can use today: hardening default settings, verifying high‑risk requests, building healthy friction, and adopting AI safely without leaking data.

If you want real‑world steps — not fear — to protect your team in an AI‑driven threat landscape, this conversation gives you a plan.

🎧 Listen to the full episode here:
YouTube: https://youtu.be/zlL6YwWSAj0?si=Q9G8D_SBNmH_Mfr0
Apple: https://podcasts.apple.com/us/podcast/ais-new-tricks-old-scams/id1766439415?i=1000751081274
Spotify: https://open.spotify.com/episode/36E1bziyJhDm9voHmXpzSO?si=ab003816f3f84f37

23/02/2026

We talk about this all the time — but it’s worth the reminder.

Most cybersecurity incidents still occur because the basics are missed:

✅ Keep software updated – devices and apps
✅ Use a password manager – long, unique passwords without the headache
✅ Turn on MFA everywhere – especially email and social accounts

These habits apply to both business and personal accounts, and they make a real difference.

Cybersecurity doesn’t have to be complicated — it just has to be consistent.

▶️ Watch the video with our cybersecurity expert Chris Haigh for a quick breakdown.

16/02/2026

EARLYBIRD TICKETS: Don't miss your chance to secure tickets to our event co-hosted with the Valley Chamber of Commerce Inc

Discover how AI‑driven cyber threats are infiltrating Australian businesses in an eye‑opening session with cybersecurity expert, Chris Haigh.

Explore why today’s AI‑powered attacks slip past traditional security, how everyday tools like email and invoices are being used against you, and why even familiar voices can’t always be trusted. You’ll walk away with clear, practical steps to strengthen your defences.

Enjoy a 2‑course lunch and beverage package, plus great networking.

📅 Friday, 13th March 2026
⌚ 12.00pm-2.00pm
🏨 Ovolo the Valley
💲 $75.00 Early Bird ($95.00 After Feb 20th)

Get your tickets here ➡️ https://events.humanitix.com/vcc-mercury-it-darkside-of-ai

11/02/2026

CYBER INSIGHTS: In this issue, we cover the latest myGov and ATO phishing scams, examine recent data breaches, and outline simple steps to reduce the risk of AI‑driven cyber threats.

Check out the full issue here>> https://zcu.nz/FyAm?m=0

08/02/2026

JOB OPPORTUNITY: Senior IT Technician
We're looking for an experienced Senior IT Technician to join our team. This role is embedded onsite with our customer on a roster basis that includes weekends.

If you have 4+ years’ experience, strong communication skills, solid problem‑solving abilities, and enjoy working autonomously while building great professional relationships, we’d love to hear from you. MSP experience and current certifications desirable.

👉 Want to apply or learn more?

Check out the full job description on SEEK

Opportunity for an experienced Senior IT Technician for a full-time role. This role is onsite on a roster basis that includes weekends.

04/02/2026

We’re excited to share the latest on Matilda, the guide dog puppy we proudly sponsor.

She’s wrapping up Stage 1 of the Puppy Raising Program and recently had her first try wearing a guiding harness!

Matilda’s energetic, playful nature has made her a standout, and as she enters Stage 2, her trainers will help her channel that enthusiasm into new skills. We can’t wait to see her progress over the next six months.

We are proud to support Guide Dogs Queensland and the incredible work they do 💛🐶