29/05/2026
Off to Tasmania today to spend a few days working with one of our Arbinger clients as they continue their journey of developing and implementing an Outward Mindset.
One of the biggest misconceptions about leadership and culture change is that it happens after a workshop, a book, or a single moment of insight. In reality, meaningful change takes time, deliberate practice, support, and a willingness to continually learn and adjust.
I was first introduced to Arbinger’s Outward Mindset frameworks 14 years ago. Those ideas fundamentally changed how I viewed leadership, relationships, accountability, and performance. Yet despite facilitating these concepts with leaders and organisations around the world,I still find myself learning, practising, and refining them every day.
The truth is that an outward mindset isn’t something you achieve and then move on from. It’s a continual process of seeing people more clearly, understanding their objectives and challenges, and adjusting our efforts to have a greater impact on those around us.
I’ve seen firsthand how organisations that stay committed to this work create stronger cultures, improve collaboration, navigate challenges more effectively, and achieve better results. But perhaps more importantly, I’ve seen the impact it can have on families, friendships, and our own personal growth.
As I head south, I’m grateful for the opportunity to continue learning alongside clients who are committed to doing this important work. Culture change is rarely quick, but it is absolutely worth the investment.
What leadership lesson are you still working on years after first learning it?
