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ACS - Authentic Care Services

Name: ACS - Authentic Care Services
Address: Hobart, TAS, AU
Telephone: +61448487888

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Hobart, TAS
ACS - Authentic Care Services

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NDIS-registered provider offering SC, SIL, and Support Work. Led by a Mental Health Nurse & Social Worker.

Person-centred, trauma-informed, and committed to our Tasmanian community. Where integrity meets compassion and makes a difference.

01/11/2026

💙 WHAT ETHICAL NDIS SUPPORT LOOKS LIKE

Trust is built through everyday actions - the way a provider communicates, respects decisions and follows through on commitments.

For NDIS participants, ethical support means having the freedom to make informed choices without pressure, receiving clear information about fees and service agreements, and knowing what to expect from the services they receive. Every participant deserves honest guidance, realistic expectations and the space to decide what works best for their life.

🌱 At ACS, we believe quality support begins with understanding the person behind the plan. By listening to individual needs, setting meaningful goals and maintaining open communication, we aim to ensure that support remains appropriate as each participant’s circumstances evolve.

For us, compassion is reflected in how we listen, while integrity is demonstrated through the actions we take 💙

☎️ 0448 487 888
🌐 authenticcareservices.org

28/10/2026

🌏 NDIS ACCESS BEYOND THE CITY

Having NDIS funding is an important step, but accessing the right support can be more challenging for participants living in rural and remote communities.

📍 Long distances, limited provider options, workforce shortages and travel costs can make it difficult to find consistent support. Even when funding is available in a participant’s plan, local services may not always be accessible or able to meet their needs.

💡 Flexible approaches can help bridge this gap. Outreach services, telehealth where appropriate, local workforce development and partnerships with community organisations can create more opportunities for participants to access meaningful support.

At ACS, we understand that everyone’s circumstances are different. That’s why we strive to make support as accessible and flexible as possible, helping participants work towards their goals regardless of where they live.

☎️ 0448 487 888
🌐 authenticcareservices.org

10/10/2026

SUPPORT COORDINATION WITH HUMAN CONNECTION 💙

Support coordination is more than managing paperwork or connecting someone to a list of providers. At its best, it helps participants understand their NDIS plan, explore their options and make informed decisions about the support that fits their life.

🧭 The NDIS can be complex. Participants may need to navigate funding categories, provider choices, service agreements, invoices and changing circumstances. Good support coordination can turn that complexity into practical next steps - explaining information clearly, helping compare options, connecting with suitable providers and following through when something needs to be resolved.

But coordination should never take control away from the participant.

🌱 A quality coordinator listens to the person behind the plan - their goals, preferences, communication style, relationships and everyday priorities. Their role is to provide information and practical assistance so the participant can make their own decisions, rather than making those decisions for them.

As the NDIS continues to evolve, clear communication, participant choice and human connection remain essential. Good support coordination should make the support system easier to understand, easier to navigate and more connected to the person’s life.

☎️ 0448 487 888
🌐 authenticcareservices.org

06/10/2026

💰 FROM PLAN FUNDING TO SUPPORT DECISIONS

NDIS planning should not be treated as a discussion about funding amounts alone. It should focus on understanding what support a participant needs to manage daily life, reach personal goals and participate in the community.

A diagnosis can explain a person’s condition, but it does not always explain how that condition affects their everyday life or what support they require.

💬 Clear language helps participants explain this connection. Instead of simply saying, “I need more funding,” they can describe the barriers they face such as difficulties with communication, transport, self-care, routines or social participation and explain how specific support could improve their independence and quality of life.

Evidence from daily routines, progress reports, functional assessments and support providers can help build a clearer picture of these needs.

The goal is not simply to explain why more funding is needed, but to clearly show what support is needed, why it matters and what difference it can make 🎯

☎️ 0448 487 888
🌐 authenticcareservices.org

07/09/2026

🔍 THERE’S ALWAYS MORE TO THE BEHAVIOUR

When a participant withdraws, refuses support, or becomes angry, it’s easy to assume they’re being difficult or simply don’t want to cooperate.

But at ACS, we look beyond what is happening on the surface and ask what might be behind it - anxiety about a new environment, sensory overload, a change in routine, communication difficulties, or something that happened earlier that we may not know about 🧩

We believe behaviour is often a form of communication, and understanding it means paying attention to the person, their environment, their patterns, and what happened before that moment.

When we take the time to look beneath the behaviour, you can respond to the person’s actual needs, build trust, and often prevent the same difficult moment from happening again.

💬 If you’re looking for the right support, message us!

☎️ 0448 487 888
🌐 authenticcareservices.org

31/08/2026

SUPPORT IS MORE THAN HOURS ⏱️

Two hours of support can look completely different from one person to another.

Frequency is how often support is provided. Intensity is the level of assistance needed during that time - and understanding the difference matters.

For one person, two hours might mean a worker providing guidance while they cook. For another, those same two hours could involve continuous hands-on assistance, close supervision, and more complex support needs.

Same hours. Very different levels of support 💙

At ACS, we look beyond the hours on a plan to understand what support actually looks like in everyday life. Because effective support should reflect the person, their needs, and their goals 🤝

💬 If your current support doesn’t feel like it matches what you actually need, let’s talk.

☎️ 0448 487 888
🌐 authenticcareservices.org

29/08/2026

BEHIND EVERYDAY ACTIVITIES

🛒 On the surface, a support worker takes someone to the shops for an hour. Simple task, done.

What's actually happening if the worker is any good: planning what's needed, budgeting the fortnight, reading labels, deciding between options, communicating with the cashier, managing the noise and lighting, handling money, getting home with everything intact.

That's not one skill. That's twelve skills, practised in real conditions.

The difference between a good support hour and a wasted one is whether the worker sees this. At ACS we train our team to see it - quietly, without ever making anyone feel they're being taught 🏠

☎️ 0448 487 888
🌐 authenticcareservices.org

26/08/2026

HOW ACS SUPPORTS YOU FROM DAY ONE

Good support starts with understanding the person. Here’s what working with ACS actually looks like:

💬 01 - We start with a real conversation about your life about what’s happening, what’s working, and what isn’t with no paperwork and no sales pitch.
🤝 02 - We meet before we match. We take the time to see whether the connection feels right.
🗓️ 03 — We learn your rhythm: your routines, your preferences, this is where personalised support really begins.
🧩 04 — We match the person, personality, communication style, interests, experience and compatibility all matter.
👋 05 — We keep checking in and listen to what’s changing, make sure the support still works for you.

At ACS, our process is simple: Listen → Understand → Meet → Match → Support → Check in.

Ready to have the first conversation? Message ACS today. 💙

☎️ 0448 487 888
🌐 authenticcareservices.org

24/08/2026

FOUR IN 10 NDIS PLAN REVIEWS NOW RESULT IN FUNDING CUTS

NDIS funding cuts are becoming more common and the latest numbers show just how significant the shift has been.

📊 40% of participants who had a plan reassessment in the first three months of 2026 had their funding reduced.
👥 Around 18,000 participants were affected in just the first three months of the year.
📉 Between January 2025 and March 2026, 79,023 people received funding cuts.

This is happening as the Australian Government moves to bring down the cost of the NDIS.

🎯 The Government aims to reduce annual NDIS growth from 10% → 2% over the next four years.
💰 The reform package aims to reduce NDIS costs by $37.8 billion.
👥 By mid-2031, the Government aims to move around 240,000 people off the NDIS.

Behind every number is a person whose access to support can affect their independence, safety and everyday life. As NDIS reforms continue, plan reassessments matter more than ever.

If your funding changes, make sure you understand what has changed, why it has changed, and whether your current supports still reflect your needs and goals. At ACS, we help participants navigate NDIS changes with a person-centred approach.

☎️ 0448 487 888
🌐 authenticcareservices.org

23/08/2026

WE’RE HIRING SUPPORT WORKER!

ACS is currently looking for a compassionate and reliable Disability Support Worker to join our team on a casual basis. At ACS, we are committed to delivering high-quality, person-centred support that helps participants build confidence, independence, and a better quality of life.

🌟 Pay is according to the SCHADS Award
🌟 Prior experience is preferred, but if you are currently working towards your Certificate, you are also encouraged to send us your resume

If you are caring, professional, and passionate about making a genuine difference in people’s lives, you may be a great fit for ACS. We value empathy, integrity, and a strong commitment to quality care.

📩 Please send your resume to [email protected]

☎️ 0448 487 888
🌐 authenticcareservices.org

Address

Hobart, TAS

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Telephone

+61448487888

Website

http://authenticcareservices.org/

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