ACS - Authentic Care Services

ACS - Authentic Care Services NDIS-registered provider offering SC, SIL, and Support Work. Led by a Mental Health Nurse & Social Worker.

Person-centred, trauma-informed, and committed to our Tasmanian community. Where integrity meets compassion and makes a difference.

OUR APPROACH TO PSYCHOLOGICAL SUPPORT“Complex behaviours” are often just unmet needs, unspoken emotions, or people needi...
31/05/2026

OUR APPROACH TO PSYCHOLOGICAL SUPPORT

“Complex behaviours” are often just unmet needs, unspoken emotions, or people needing the right support. 💙

At ACS, we approach psychosocial support with compassion, patience, and understanding - not judgement.

Led by experienced professionals including a Mental Health Nurse, our team is highly skilled in:
✔️ Recognising triggers
✔️ De-escalating situations safely
✔️ Providing emotional regulation support
✔️ Creating calm and predictable environments
✔️ Supporting participants through their hardest days

We know behaviours communicate something deeper. That’s why we focus on connection, consistency, and trauma-informed care to help participants feel safe, empowered, and understood.

Because every person deserves support that sees their potential and empowers their growth.

📩 Reach out to learn how ACS can support you or your loved one.

☎️ 0448 487 888
🌐 authenticcareservices.org

THE HANDOVER OF TRUST: HOW WE PARTNER WITH YOUR FAMILYAt ACS, we partner with families to support every step of their l...
27/05/2026

THE HANDOVER OF TRUST: HOW WE PARTNER WITH YOUR FAMILY

At ACS, we partner with families to support every step of their loved one’s NDIS journey.

Choosing ACS means choosing a caring, respectful, and personalized support experience. We take time to understand each participant’s routines, preferences, goals, and the small things that bring comfort and confidence 🌿

🤝 We partners with families - listening to your experiences, understanding your hopes, and creating a support plan that feels safe, consistent, and tailored to their loved one’s needs.

📝 As support begins, we stay connected with your family through regular updates, progress notes, and open communication, helping them feel informed, reassured, and confident in their loved one’s growth and wellbeing.

At ACS, we care for participants while assuring your family with trust, compassion, and partnership. 🌈

☎️ 0448 487 888
🌐 authenticcareservices.org

INTEGRITY MEETS COMPASSION - IT'S HOW WE CAREAt Authentic Care Services (ACS), “Integrity Meets Compassion” is more than...
20/05/2026

INTEGRITY MEETS COMPASSION - IT'S HOW WE CARE

At Authentic Care Services (ACS), “Integrity Meets Compassion” is more than a statement on our website - it’s the standard we hold for every support plan, every worker, and every interaction.

For us, that means:

🤝 Being honest and transparent about what we can and cannot do.
🧡 Treating every participant as a person, not a plan — with dignity, respect, and consistent care.
📞 Keeping families and care teams in the loop through clear, ongoing communication.
🛡️ Advocating for supports that are safe, evidence‑informed, and genuinely improve quality of life.
🌱 Helping participants build confidence, skills, and independence at their own pace - not on a timeline someone else decides.

We know trust is earned through actions, reliability, and genuine care. At ACS, we deliver on the promise behind our values, every day.

☎️ 0448 487 888
🌐 authenticcareservices.org

EXPERT CARE FROM ACS LEADERSHIP 🤝 Not all support providers are led the same - and leadership shapes everything.At Authe...
16/05/2026

EXPERT CARE FROM ACS LEADERSHIP

🤝 Not all support providers are led the same - and leadership shapes everything.

At Authentic Care Services (ACS), our supports are guided by a Mental Health Nurse and a Social Worker with frontline experience supporting people through complex life challenges, mental health, trauma, and daily living needs.

🏥 At ACS, this means our approach is always:

- Trauma-informed - we understand that past experiences shape how people feel, respond, and engage with support.
- Person-centred - we take the time to listen, understand individual goals, and tailor support to each participant’s needs, preferences, and pace
- Safe and ethical - we lead with professionalism, clear boundaries, and a strong commitment to quality care.
- Focused on long-term outcomes - we are here to build confidence, capacity, independence, and lasting wellbeing.

👥 What makes ACS different is the thinking, values, and clinical insight behind the way we provide them. Our leadership brings together compassion and professional expertise, helping ensure that support is practical, thoughtful, and responsive to complex needs.

☎️ 0448 487 888
🌐 authenticcareservices.org

SUPPORT THAT MAKES YOU FEEL POWERFULSupport is about how it makes you feel. With the wrong support, it’s easy to feel un...
12/05/2026

SUPPORT THAT MAKES YOU FEEL POWERFUL

Support is about how it makes you feel. With the wrong support, it’s easy to feel unheard, rushed, and powerless, but the right support should empower you.

At ACS, we constantly ask ourselves:
🔹 Do you feel truly heard?
🔹 Are your boundaries deeply respected?
🔹 Do you feel 100% in control of your own choices?

We don't take over your life, we partner with you. We match your pace. We focus on building a connection that feels entirely natural, safe, and human.

Support should give you your energy and your independence back and when it finally feels right, the anxiety fades, confidence grows, and real change begins.

You deserve care that empowers you. Whenever you’re ready, we’re here to listen.

☎️ 0448 487 888
🌐 authenticcareservices.org

BEFORE THE SUPPORT STARTSBefore the support worker even knocks on your door, there is a story most people never see.The ...
08/05/2026

BEFORE THE SUPPORT STARTS

Before the support worker even knocks on your door, there is a story most people never see.

The hidden anxiety. The quiet burnout. The heavy weight of doing it all completely on your own.

😮‍💨 For many, just getting an NDIS plan approved isn’t a starting line - it’s the finish line of a exhausting marathon. We know getting to this point took everything you had.

🤝 At ACS, we recognize the profound shift from your life then to your life now. When we step into your home, we don’t just read a checklist of funded supports. We take the time to understand:

🌧️ Your "Before": The exhaustion you carried alone before help arrived.
🌱 Your "Now": How your reality has changed and what you need today.
☀️ Your "After": How we can step in, take over the heavy lifting, and give you your energy back.

✨ True care honors everything it took for you to get here.
💙 You don’t have to carry it all on your own anymore. We are here now.

☎️ 0448 487 888
🌐 authenticcareservices.org

WHAT SUPPORT FEELS LIKE ON A BAD DAY💭 Not every day is full of energy. Some days, just getting out of bed is completely ...
05/05/2026

WHAT SUPPORT FEELS LIKE ON A BAD DAY

💭 Not every day is full of energy. Some days, just getting out of bed is completely exhausting - and that is perfectly okay.

We don’t measure support by productivity. On hard days, doing less is exactly what you need.

🕰️ On those days, our focus shifts to:

- Focusing on rest: Giving you the space to recharge without guilt.
- Quiet companionship: Sitting with you in silence, without any pressure to talk or act.
- Moving at your pace: Slowing everything down to match exactly how you feel today.

There is no 'right' way to get through a tough day. We are simply here to make it a little lighter 💙

☎️ 0448 487 888
🌐 authenticcareservices.org

WITH TRUE SUPPORT, YOU'RE NEVER AFRAID TO SPEAK!🔒With the 2026 NDIS Act amendments, the government has introduced much s...
28/04/2026

WITH TRUE SUPPORT, YOU'RE NEVER AFRAID TO SPEAK!

🔒With the 2026 NDIS Act amendments, the government has introduced much stronger whistleblower protections. Now, all registered providers are required to have formal, transparent systems in place for reporting misconduct or abuse.

We don’t just welcome this change — we are already living it.

At ACS, we’ve built a true culture of accountability where participants, families, and staff feel completely safe to speak up without fear of being penalised.

💬 Transparent Reporting: We have clear, confidential systems in place so anyone can raise a concern easily.
💬 Guaranteed Protection: No one will ever get in trouble or be treated differently for raising a concern, we will always protect you.
💬 Action-Driven: Concerns are actively listened to and addressed by our leadership.

As a team led by healthcare and social work professionals, we understand that trust is everything.

Whether it’s a small concern or a big conversation — your voice matters here, because real support means creating an environment where you can grow, safely 🌱

☎️ 0448 487 888
🌐 authenticcareservices.org

💡 THE NDIS 3-TO-2 BUDGET SHIFT EXPLAINEDRight now, your plan is split into three strict categories:🔹 Core Budget – for e...
25/04/2026

💡 THE NDIS 3-TO-2 BUDGET SHIFT EXPLAINED

Right now, your plan is split into three strict categories:

🔹 Core Budget – for everyday supports and daily needs
🔹 Capacity Building – for therapies and skill-building
🔹 Capital – for big-ticket items like wheelchairs or home mods

Here is the big news: From mid-2026, the NDIS is simplifying this into just 2 categories.

The strict walls between your daily needs and your therapies are coming down. Your Core and Capacity Building funds will be merged into one single Flexible Budget. Meanwhile, big equipment and home mods will sit under Stated Supports.

Currently, if you have spare therapy funds but urgently need more daily support, your money is stuck. The new Flexible Budget fixes this. It gives you the freedom to shift your funding exactly where your life needs it, on your own terms.

💙 At ACS, we take the stress out of these changes by helping you map out your new Flexible Budget, track your spending, and ensure every dollar actually works for your life.

👉 Don't let the 2026 changes overwhelm you. Contact us and let's get your plan ready!

☎️ 0448 487 888
🌐 authenticcareservices.org

YOUR NDIS FUNDING IS ABOUT TO WORK DIFFERENTLY - HERE'S WHAT TO EXPECTNDIS is changing in 2026… and yes, it can feel ove...
22/04/2026

YOUR NDIS FUNDING IS ABOUT TO WORK DIFFERENTLY - HERE'S WHAT TO EXPECT

NDIS is changing in 2026… and yes, it can feel overwhelming. Let us break it down and show you exactly how ACS has you covered.

📋 From mid-2026, the NDIS is replacing the current three-category system (Core, Capacity Building, and Capital) with a simpler two-part structure:
Flexible Budget - a pooled fund you can spend across a wide range of eligible supports, giving you more freedom in how your day-to-day care is delivered.
Stated Supports - specific funding locked to a defined purpose (e.g. a particular piece of equipment or therapy), which cannot be redirected elsewhere.

On top of that, instead of receiving your entire budget as a lump sum for the year, funding will now be released in quarterly periods. If your quarterly allocation runs out before the period ends, claims will be rejected until the next quarter begins — making careful budgeting more critical than ever.

At ACS, we're already preparing for these changes:

🔔 We break down your new Flexible Budget and Stated Supports so you always know what you can spend, where, and when
🔔 We track your quarterly funding periods in real time and flag early if you're spending too fast or leaving money unused
🔔 We match your supports to your actual goals, because under the new framework, every support needs to be clearly justified
🔔 We monitor every NDIS rule update so when the system changes again, you already have a team that knows what to do next

The NDIS is changing. Your support team should be ready for it. We are. 💪

📩 Reach out to ACS today and let's make sure your plan is set up for success.

☎️ 0448 487 888
🌐 authenticcareservices.org

Address

Hobart, TAS

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+61448487888

Website

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