09/28/2026
On Saturday, a customer dropped off a FedEx package using a QR code that needed to be scanned to create the shipping label. Unfortunately, the QR code did not scan successfully, and the customer had already left before we were able to confirm it. Because the label was never successfully created, we are unable to process or ship the package. If this was you, please return to the store so we can get the issue resolved.
When dropping off a package with a QR code, please wait until one of our staff members confirms that:
✔️ The QR code scanned successfully
✔️ The shipping label was created
✔️ Your package has been properly accepted into the system
Once you leave the store, we unfortunately cannot do anything with a package that has not successfully scanned or received a shipping label, and it may not make it to its intended destination.
We know you're often in a hurry, but taking that extra minute to make sure everything went through properly can save everyone a whole lot of hassle! 😊
Thank you for your understanding and cooperation!
— Mitchell Office Pro / BB Pet Supplies
