MicroAge Peterborough - Whitby

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MicroAge Peterborough - Whitby MicroAgePW is your single-source for all business IT services, support & product requirements.

A key area MicroAgePW focuses on is Cyber Security Resilience, delivered to businesses through hardware, software solutions & educational programs & talks MicroAge Peterborough / Whitby has over 40 years’ experience in the Peterborough & surrounding area building long term client relationships with a commitment to customer service and business excellence. A single-source for all of your business IT services, support and product requirements. A key area MicroAge Peterborough / Whitby focuses on is Cyber Security Resilience, delivered to businesses through hardware, software solutions & educational programs & talks. With a highly skilled team, we design, supply, install and support IT infrastructure solutions that contribute to improved productivity, operational efficiency and overall business performance. MicroAge Peterborough / Whitby’s unique benefit to our customers is our ability to offer a national service delivery model and advantageous purchasing power while maintaining local ownership and personal service.

Monday Tech Tip 💡 | Don't Get Locked OutIf you lost access to your phone or forgot a password tomorrow, could you still ...
11/02/2026

Monday Tech Tip 💡 | Don't Get Locked Out

If you lost access to your phone or forgot a password tomorrow, could you still get into your important work accounts?

Take a few minutes to review your account recovery options:

- Make sure recovery email addresses and phone numbers are current.
- Check that your multi-factor authentication methods still work.
- Confirm your business has a secure process for regaining access to critical accounts.

A little preparation now can prevent a major headache later.

Cyber Fact Friday: Your "IT Support" May Not Be IT SupportA caller says they're from IT and needs you to confirm your pa...
10/30/2026

Cyber Fact Friday: Your "IT Support" May Not Be IT Support

A caller says they're from IT and needs you to confirm your password, MFA code or let them connect remotely to your computer.

🚩 Stop.

Cybercriminals can impersonate IT support teams to convince employees to hand over credentials or grant remote access.

When in doubt, don't provide access. Contact your IT team through a trusted phone number or communication channel and verify the request first.

What’s That Mean Wednesday: DeepfakeAI-generated audio, video or images designed to convincingly imitate a real person.C...
10/28/2026

What’s That Mean Wednesday: Deepfake

AI-generated audio, video or images designed to convincingly imitate a real person.

Cybercriminals can use deepfakes to impersonate executives, employees or other trusted individuals in an attempt to trick people into sending money or sharing sensitive information.

📧 What if your inbox suddenly fills up with hundreds of emails?It might not just be spam.Subscription bombing is a tacti...
10/26/2026

📧 What if your inbox suddenly fills up with hundreds of emails?

It might not just be spam.

Subscription bombing is a tactic cybercriminals can use to overwhelm someone's inbox with legitimate-looking emails, potentially hiding something more important underneath the flood, such as:

• A password reset
• A suspicious sign-in
• An MFA prompt
• A financial transaction
• An account change

If you suddenly receive an unusually large volume of emails, don't assume it's harmless.

Don't click links, open attachments or approve unexpected MFA requests. Instead, check your accounts for unusual activity and contact your trusted IT support provider.

The inbox flood may be the distraction. The real threat could be hiding underneath it.

If your organization wants to strengthen its email security and response capabilities, talk to your MicroAge Account Manager.

https://microage.ca/peterborough-whitby/contact-us/

4 Single Points of Failure That Could Put Your Business at Risk
10/23/2026

4 Single Points of Failure That Could Put Your Business at Risk

What would happen if one person, one internet connection or one bac...

Microsoft 365 Copilot is changing how some AI features are billed.Starting November 2, 2026, new Microsoft 365 Copilot B...
10/21/2026

Microsoft 365 Copilot is changing how some AI features are billed.

Starting November 2, 2026, new Microsoft 365 Copilot Business licences purchased through the CSP program will have usage-based billing enabled by default.

So, what does that actually mean?

Your regular Copilot licence price isn't changing. However, some advanced AI services may use Copilot Credits, which means additional charges could apply based on usage.

For businesses considering Copilot, it's worth understanding:
🔹 What's included with your licence
🔹 Which advanced features may incur additional costs
🔹 Who has access to usage-based AI services
🔹 How spending limits or alerts can be managed

The takeaway: AI pricing is becoming more of a mix between subscription and usage-based models. Understanding how your team is using these tools can help avoid unexpected costs.

Have questions about Microsoft Copilot or how these changes could affect your organization? Talk to your MicroAge Account Manager.

Monday Tech Tip: Clean Up Your Browser Extensions 🌐Browser extensions can be helpful, but they can also access sensitive...
10/19/2026

Monday Tech Tip: Clean Up Your Browser Extensions 🌐

Browser extensions can be helpful, but they can also access sensitive information.

Review your installed extensions regularly and remove any you no longer use or recognize.

Cyber Fact Friday: Too Many MFA Requests Can Be a Warning SignGetting repeated MFA notifications you didn't initiate?Don...
10/16/2026

Cyber Fact Friday: Too Many MFA Requests Can Be a Warning Sign

Getting repeated MFA notifications you didn't initiate?

Don't just dismiss them.

Attackers may deliberately send repeated login or MFA requests hoping that a frustrated user will eventually approve one just to make the notifications stop. This technique is known as MFA fatigue or MFA bombing.

If you receive an unexpected MFA request, don't approve it. Report it to your IT team and check whether someone is attempting to access your account.

AI adoption isn't just an IT decision.As more businesses introduce AI tools into their day-to-day operations, there's an...
10/14/2026

AI adoption isn't just an IT decision.

As more businesses introduce AI tools into their day-to-day operations, there's another question organizations need to ask:

Are we ready to use AI securely?

AI readiness involves more than choosing the right tool. Organizations should also consider:

• How employees are using AI
• What company or customer data is being shared
• Who has access to AI tools
• What policies and governance are in place
• How AI-related risks are monitored and managed

At the same time, cybercriminals are using AI to make attacks more sophisticated.

The organizations adopting AI successfully won't just be thinking about what the technology can do. They'll also be thinking about how to use it responsibly and securely.

Is AI part of your organization's plans? It may be time to look at the security and governance side of the conversation, too.

https://microage.ca/peterborough-whitby/contact-us/

🦃 Happy Thanksgiving from all of us at MicroAge!We're thankful for our customers, partners and team members who make wha...
10/12/2026

🦃 Happy Thanksgiving from all of us at MicroAge!

We're thankful for our customers, partners and team members who make what we do possible every day.

Address

267 Stewart St
Peterborough, ON
K9J3M8

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+17058761177

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