i3 International Inc.

11/04/2026

💙 Smarter donation operations start with better insights!

At i3 International, our Donation Count solution is helping Goodwill organizations gain greater visibility into donation activity, improve operational efficiency, and make more informed decisions. But that's just the beginning of what AI-powered video intelligence can do!

We're excited to have a familiar set of faces representing i3 International once again at Goodwill Connect 2026 in Houston! George and Neil are looking forward to reconnecting with Goodwill leaders and exploring new ways to support their evolving operational needs.

Beyond donation counting, we're helping Goodwill organizations enhance their safety and security practices, connect transaction exceptions with video, better understand shopper traffic, strengthen asset protection, and gain greater visibility across multiple locations.

🤝 Attending Goodwill Connect? Find George and Neil to discuss your priorities for 2027 and discover how smarter technology can help your organization achieve its goals.

See you in Houston!

10/07/2026

We’re excited to continue building alongside the Goodwill community with our upcoming joint webinar.

We’re especially grateful to be joined by Thomas Pittner from Goodwill of South Central Wisconsin, bringing a firsthand operational perspective to the conversation.

At i3, some of our most valuable ideas come from working closely with the people using technology every day. That is what makes our relationship with Goodwill so meaningful. These sessions go beyond showing what technology can do. They are about sharing what is working, learning from real environments, and helping Goodwill organizations find practical ways to support their teams and operations.

We’re looking forward to another thoughtful discussion and learning more from Thomas’s perspective.

📅 September 24
💻 Online
👉 Register here: https://hubs.la/Q04zwDwj0

09/04/2026

Every summer, our R&D team from Vietnam makes the trip to i3's Toronto headquarters to work alongside us for the summer. It's one of the traditions that makes this company feel like one global family.

This summer's visit took an unexpected turn. While our CEO Jack Hoang took the team on a personal trip to Montreal during their final week, their vehicle was broken into. The team lost their passports and laptops, and Triet lost a substantial amount of money meant for his family back home.

Within one day, i3 employees across the company came together and raised enough to replace what was stolen and help everyone get home safely.

At the team's farewell party, Jack surprised Triet by handing him the collected funds on behalf of the entire i3 family. Then he surprised everyone again: Jack personally matched the full amount, doubling what the team had raised!

Of all the things we build here, this is what makes us proudest: people who show up for each other when it matters most.

💙 Thank you for spending your summer with us, Hien Bui, Lê Xuân Nhật Hưng, and Triet Nguyen. Come back soon.

We'll be counting the days until next year!

09/01/2026

Small transactions can be easy to dismiss.

But when the same behaviour repeats over days, weeks, or months, the exposure can become much bigger than the individual amounts suggest.

Based on an investigation by i3 International’s Asset Protection team, this article in Loss Prevention Magazine dives into how low-dollar fraudulent activity can build quietly over time and why looking at patterns across transactions is critical to identifying the real risk.

The takeaway is simple: fraud does not have to be large to be costly.

Sometimes the biggest losses are hiding in the smallest transactions.

👉 Read the full article: How Small, Fraudulent Transactions Can Create Significant Exposure Over Time (https://hubs.la/Q04w8tG70)

When fraud is discussed within the loss prevention industry, attention often focuses on significant theft events, large refund schemes, or high-dollar losses that immediately attract scrutiny.

08/31/2026

⛽ CFCA Summit 2026, we’ll see you there! i3 International’s Matt Gorgun is heading to CFCA alongside Kyle Woulf, Director of Security for Alphacomm Voice and Data bringing both sides of the partnership to the conversation.

They’ll be at Tabletop #20, connecting with fuel and convenience leaders about what’s happening across their stores today, from security and loss prevention to the role AI and video intelligence can play in making operations smarter and more proactive.

If you’re attending, stop by to meet Matt and Kyle, and bring them the challenges your team is working through. They’d love to talk.

📍 September 8-10, Hotel del Coronado, Coronado CA

📌 Tabletop #20

08/24/2026

🎥 What does nearly 20 years of partnership look like?

At ISC West, we sat down with LVC's Bert Bongard and Mike Botten to talk about an industry that has changed tremendously, the challenges customers are bringing to the table today, and a partnership that goes all the way back to 2006/2007.

One thing out of many from this conversation really stuck with us. When asked what's different about working with i3 today compared to when the relationship began, the answer was simple: aside from the technology, not much.

Nearly two decades later, we're still working alongside many of the same people, solving challenges together, pushing each other toward new ideas, and finding ways to help our mutual customers succeed. Over time, that relationship has expanded beyond technology into sales, collaborative marketing, co-branding, events, and ultimately helping one another grow our businesses.

The conversation also brought us back to one of our earliest projects together, when a customer needed a capability that simply didn't exist yet. Instead of walking away from the challenge, our teams got to work. Six months later, that customer had the solution they needed.

This is what partnership means to us. It's listening when customers bring you a challenge. It's being willing to build what comes next. And it's having people beside you who are just as invested in getting it right.

A huge thank you to , and the entire Companies team for nearly 20 years of trust, collaboration, and plenty of great stories along the way.

We're proud of what we've built together, and even more excited about what's ahead.

Watch our conversation from ISC West below. 👇

08/20/2026

🛍️ Overnight dumping and loitering had been an ongoing problem at Mission Thrift’s London South location, and the team knew they needed an affordable, scalable, and long-lasting solution. They worked through possible scenarios, including having a fencing unit placed around the dumpsters that would have cost roughly $10,000, before landing on a different question: could the right technology solve this issue?
 
That question led Mission Thrift to i3 International. 
 
In this testimonial, Yvonne Simms, Special Projects Coordinator at Mission Thrift, joins i3’s Brent Humphrey to talk about that challenge, as well as diving into Mission Thrift’s values and core mission across Canada and around the world. 
 
« Overnight dumping and loitering were a persistent problem for our team at Mission Thrift’s London South location, leaving a mess for staff to deal with every morning. »
 
Yvonne shared that once i3’s cameras were installed at that location, the current store manager told her the problem was pretty much resolved right away.
 
We’re grateful to Yvonne and the entire Mission Thrift team for their initiative, their trust, and for sharing their experience with us. Watch the full conversation below, and reach out if you’d like to talk about how i3Ai solutions can improve your safety and security, asset protection, and operational efficiency.
 

07/08/2026

Welcome to i3 International's NSM 2026!

This week, we’re excited to welcome our entire sales team to Toronto for i3 International’s National Sales Meeting, and what better place to host them than our new Bartley HQs.

Throughout the week, we’ll be diving into everything new at i3, from project developments and innovations, to exciting partnerships, sales strategy, marketing initiatives, and the moves that will help prepare us for FY27.

But beyond the sessions and strategy, NSM is about bringing our team together. We’re looking forward to great conversations, shared meals, new ideas, lots of laughs, and the moments that remind us why our team is so special.

More from NSM 2026 coming soon. Stay tuned!

07/02/2026

Last week we held another on of our i3 International partner-driven webinars: Detect, Identify, Report — Tackling ORC End-to-End.

We want to congratulate Jeremiah Tjarks, our giveaway winner from this i3 Webinar Series 🎉 . Thanks for joining us and being part of the conversation.

Missed it? Don’t miss what’s next, register for our upcoming webinar here - i3 Webinar Series: See It Early. Say Something. Know Who

Join us to learn how to detect suspicious activity early, intervene in real time, and identify exactly who's involved, as well as participating for more fun prizes!

07/01/2026

🇨🇦 What better way to celebrate Canada Day than by officially living it in this new chapter for i3?

We have finally settled into our new headquarters at 251 Bartley Drive and took a moment yesterday to celebrate not only Canada Day, but also the incredible milestone that this is, and all the hard work that has stood behind it.

We proudly wore our red and white, and shared a few laughs together; a great reminder that while our address may have changed, what makes i3 special has always been our people.

Here's to new beginnings and many more memories made under our new roof.

Happy Canada Day from all of us at i3 International! 🍁

While our Canadian offices are closed today, please find support available at: https://hubs.la/Q04njx_x0