GoCrisis

We provide resources to prepare & respond to corporate crises. We support businesses in looking after affected people, your staff and your brand.

Call centre, humanitarian assistance, disaster assistance, crisis communications.

02/06/2026

We are pleased to introduce Mervyn Neary, a strategic risk and operational resilience leader with more than 20 years of experience in enterprise risk management, business continuity, governance, and crisis management.

Throughout his career, Mervyn has helped organisations navigate complex operational challenges, cyber incidents, severe weather events, and large-scale disruptions while building resilience capabilities that extend beyond compliance. His experience spans telecommunications, technology, and public transport, where he has led resilience strategies, crisis response initiatives, governance programmes, and operational improvement efforts across diverse and complex environments.

Combining strategic insight with hands-on crisis leadership, Mervyn is passionate about helping organisations strengthen preparedness, continuity, and long-term resilience.

We are excited to have Mervyn as part of the GoCrisis team and look forward to the expertise and support he will bring to clients around the world.

For his full bio, please click here: https://gocrisis.com/mervyn-neary/

26/05/2026

Today, we would like to recognise and thank Tresslyn Smith as she retires from GoCrisis after many years as a valued Associate and member of our team.

Tress became part of the GoCrisis journey from the very beginning and was involved in the very first response in our company’s history, supporting a product safety recall in Australia.

Over the years, Tress supported countless contact centre responses with dedication, professionalism, kindness, and calm under pressure. Her contribution to our clients, colleagues, and the wider GoCrisis team has been deeply valued, and she will always remain a special part of the GoCrisis story.

Tress, thank you for your dedication, care, and support over the years. We are truly grateful for everything you have brought to our team and the clients we serve around the world.

With heartfelt thanks for all she has given, we wish Tress all the very best for the future. You will always remain part of the GoCrisis family, and we hope this next chapter brings you health, happiness, and special moments with loved ones.

22/05/2026

GoCrisis Associate, Charlotte Hurley, recently had the opportunity to speak with students at University Centre Peterborough (UCP) who are studying BSc (Hons) Forensic Investigation.

Charlotte delivered a 3-hour session focused on Personal Effects and Disaster Victim Identification (DVI), drawing on case studies from her career in Emergency Response.

We are proud to be able to share real-world insights into the complexity, sensitivity, and importance of this work, and to engage with students preparing to enter the field.

20/05/2026

Some of the most important moments in a person’s life happen when someone chooses to step forward and help.

During National Volunteer Week in Australia, we recognise the volunteers who provide support, reassurance, and human connection when it’s needed most.

While this week is celebrated in Australia, the impact of volunteering is universal. Every community benefits from people willing to show up during times of crisis and uncertainty.

As GoResponders, volunteers provide calm, practical, and timely support in moments that matter. The role is designed to fit flexibly alongside existing commitments while creating meaningful, real-world impact.

For more information on becoming a GoResponder click here: https://gocrisis.com/our-people/goresponders/

14/05/2026

The GoCrisisX conference agenda is now available!

We are pleased to share the agenda for GoCrisisX: The Crisis & Emergency Response Conference, taking place from 17–19 November 2026 at Berkystede Hotel & Spa, Ascot, England.

View or download the full agenda on the GoCrisis website:
https://gocrisis.com/gocrisis-x-crisis-and-emergency-response-conference/

Accommodation reminder:
Book your hotel room by 31 July to guarantee availability and access the exclusive discounted bed & breakfast rate.

08/05/2026

Exciting news! The GoCrisis Podcast is now available on both YouTube and Spotify!

Watch full episodes, hear insights from industry leaders, and stay up to date on conversations around crisis management, communications, leadership, and high-stakes decision-making wherever you listen.

🎧 Spotify: https://open.spotify.com/show/77WNt2TBj1wy4q2PWLwXGV?si=f1089bf527014270
▶️ YouTube: https://www.youtube.com/

Subscribe and follow to catch upcoming episodes!

06/05/2026

Our latest episode of the GoCrisis Podcast is live!

Elmarie Marais, GoCrisis CEO, and Harry Conibear-Griffiths, GoCrisis Managing Director of Operations, sit down with Jim Olson to unpack lessons from a career shaped by high-stakes moments, including the Miracle on the Hudson and the Jakarta Starbucks terrorist attack, and discuss his new book, Tailwind: A Compass for Turning Your Setback Story into Your Comeback Legacy.

Jim’s book is available here: https://a.co/d/04APXGrR
We cover:
• Leading under pressure
• Building stakeholder trust
• Preparing before a crisis hits

Plus, Jim shares his framework: “Aviate, Navigate, Communicate, and Appreciate.”

A sharp conversation on leadership, composure, and people-first crisis response.

Watch on YouTube: https://youtu.be/TJ6sJmKTZmU

Listen on Spotify: https://open.spotify.com/episode/1U6EDvq2LzxiblPTzTrXYP?si=KP-T4I82RKqnceHV6ndWdA

02/05/2026

Today, our thoughts are with the many talented professionals at Spirit Airlines who are facing an incredibly difficult day. Moments like this reach far beyond business headlines. They affect people, families, careers, and communities.

The aviation industry is built on resilient, dedicated individuals whose experience, professionalism, and compassion matter deeply. To those impacted, please know your skills are valued, your contributions are respected, and there is opportunity ahead.

At GoCrisis, we recognize the strength and expertise this community brings. We welcome you to become part of our global GoResponder network with open arms.

Please visit our website at www.gocrisis.com or contact us at [email protected] to join us.

30/04/2026

Be There When It Matters.

Behind every crisis are real people who need calm, support and reassurance.

Our CEO shares why the GoResponders programme is so important - and how dedicated individuals can make an extraordinary difference.

If you would like to use your skills to support others and create real impact, we would love to hear from you.

Click here to register your interest: www.gocrisis.com/our-people/goresponders/

28/04/2026

Join GoCrisis for a one-day, hands-on Crisis Communications workshop led by Senior Associate and Crisis Communications Specialist, Ben McCarthy. Through real-world case studies, media training and live, on-camera simulations, you’ll build the skills to handle high-pressure situations effectively.

📅 17 or 18 June 2026
📍 Chiswick Park, London (20 minutes from Heathrow)
👥 Maximum 8 delegates per session
💰 £850 (clients) | £1,000 (non-clients)
🥗 Lunch and refreshments included

Ideal for professionals across Communications, PR, HR, Customer Services, Safety and Crisis Management.

Limited availability, early booking recommended!

Please email [email protected] to book.

Address

14/15 Silwood Business Centre
Ascot
SL57PW

Website

http://www.GoCrisis.com/

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