What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Simplicity Group

Name: Simplicity Group
Address: 260 Tates Avenue, Belfast, BT126NB, GB
Telephone: +442890664002
Price range: ££

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Simplicity Group specialises in providing fully managed Hosted VoIP, Business Mobiles, Vehicle Telem

Our product portfolio includes fully managed Hosted VoIP, Business Mobiles, Vehicle Telematics and Vehicle CCTV solutions to businesses. We pride ourselves in having over 100 years of combined industry experience in communications solutions. We are dedicated to providing excellence in customer service, bill analysis and technical support. Our highly skilled team of Unified Comms specialists provide bespoke solutions and tailored pricing. We are committed to ensuring our clients continually benefit from being an iSimplicity customer. At Simplicity, customer experience is at the forefront of everything we do and with the buying power of the ‘Simplicity’ brand, our team of experts have a proven track record in acquiring and retaining customers of all sizes and sectors. We have pioneered a unique proactive account management solution which allows our customers to focus on growing their businesses with the piece of mind they are in good hands.

05/11/2026

Last week, we got together for a bit of friendly competition with an halloween office quiz. 🎃

Our costumes might not have won any prizes, but we made up for it with plenty of laughs!

It was great to have people from across the teams joining in, with all proceeds going to our charity of the year,

A big thanks to our telecoms engineer Jim Stewart for hosting, and congratulations to the winning team! 🏆

Alongside the fun, we were pleased to support a charity that helps families across Northern Ireland through some incredibly difficult times.

If you’d like to support their work, you can donate here:

https://buff.ly/YuHSzHG

30/10/2026

Happy Halloween from everyone at Simplicity Group! 🎃👻

Hope you all enjoy whatever you’ve got planned, whether it’s trick-or-treating, dressing up or a quiet night with a scary film.

Have a great weekend, with plenty of treats and just a few frights!

28/10/2026

Customer Focus 👋
We love seeing our fleet customers come on board for telecoms too, so it was great to welcome AJ Car Transport to our telecoms side.

Who are AJ Car Transport?
AJ Car Transport specialise in transporting vehicles between Ireland and the UK, helping customers move vehicles in both directions.

What did they need?
They wanted a responsive provider, a plan to keep calls coming through if something went wrong, and a dedicated account manager who would check in regularly.

How did we help?
Having already worked with our fleet team, AJ Car Transport knew the support they could expect.

We brought that same approach to their telecoms, with a named account manager, regular reviews and help getting the most from their phone system.

We also put disaster recovery arrangements in place, with call diversion to keep the team reachable if their main system or connection went down.

The result
A reliable cloud phone system, a plan for unexpected disruption and a local team ready to help.

16/10/2026

Here’s Simon, one of our vehicle telematics and vehicle CCTV engineers, a few weekends ago at Eastwoods Demolition. He was fitting Webfleet trackers to help the team monitor vehicle locations and driver and vehicle efficiency through Webfleet OptiDrive.

Sunday might be a quieter day for some, but for our engineers it can be the ideal time to get to work while customers’ vehicles are parked up in the yard.

He also fitted four new vehicles with MANTIS front and driver-facing cameras to help protect their drivers and vehicles.

A good day’s work, planned around the customer’s schedule so their new vans are fully equipped and ready to hit the road on Monday.

12/10/2026

Join our team 👋

We’re looking for a Business Development Executive to join our fleet team at Simplicity Group.

Enjoy meeting new people, building relationships and finding new business opportunities? We’d love to hear from you.

It’s a chance to bring your ideas, make an impact and take the next step in your sales career.

Find out more and apply:
https://buff.ly/zc6M3KT

Know someone who would be a good fit? Share this with them!

08/10/2026

A little behind the scenes at Simplicity Group 📸

We’ve had the team in front of the camera yesterday.

We wanted some fresh photos to show the people behind Simplicity Group and put faces to the names our customers speak to every day.

Thanks to Lewis from the Hype Factory for capturing the people behind our fleet and telecom solutions.

Keep an eye out for the finished shots soon.

07/10/2026

Customer Focus 👋

Today we’re highlighting Monaghan Freight, a customer we’ve worked with since 2018.

We often share new customer stories, but the support we provide over the years deserves a mention too!

Who are Monaghan Freight?
A family-owned specialist transport company based in Fermanagh, Monaghan Freight provides transport services across the UK, Ireland and Europe, with a focus on friendly, efficient and professional service.

How do we help?
Businesses grow, new staff join and systems evolve. Our job is to help customers keep getting the most from their fleet technology as things change.

For Monaghan Freight, that means training new staff, meeting for regular reviews and being on-hand when they need support. Our dedicated training team helps them make full use of their system to:

• Track vehicles and check live traffic
• Create useful reports
• Monitor idling
• Understand fuel usage and costs

Global solutions with local service. For us, that means having a team you can turn to for advice, support or a refresher whenever you need it.

01/10/2026

Pictured below is James Shivas, our training manager, on site with our customer TST Group a couple of weeks ago 👋

We often talk about going the extra mile for our customers. This time, it meant a trip to England to help with an installation.

James flew over to lend our engineers a hand. As it turns out, he’s pretty handy with a fitting too!

A great team effort to get the job done.

30/09/2026

Customer Focus 👋

This week, we’re highlighting AR Grahams Engineering, a custom metalwork and precision engineering company based in County Armagh.

The challenge
The team needed a complete telecoms setup: reliable broadband at their site, mobiles for when they’re out and about, and a Gamma Horizon phone system to help everyone stay connected.

How we helped
We started with a full site survey to understand how the team works and what the setup needed to support. From there, we put their broadband, mobiles and Horizon system in place, with a focus on making it easy for customers to reach the right person, whether they’re at a desk or away from the site.

Every business works differently. That’s why we take the time to set up phone systems around the people using them, then provide a dedicated account manager to review and improve the setup as their needs change.

Thanks to the team at AR Grahams Engineering for working with us!

28/09/2026

Last week, our telecom team got together with Gamma Business to explore the latest features and find out what’s coming next.

These regular sessions give our team the chance to ask questions, get hands-on with the system, and think about how new features could help our customers.

Thanks to Jennifer Somerville and Matthew Rudolph for coming over and sharing your knowledge with the team. As always, we came away with plenty to take back to our customers and help them get more from their systems.

Address

260 Tates Avenue
Belfast
BT126NB

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+442890664002

Website

http://simplicity.group/

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