Virtual Diamond - Award Winning Virtual Assistants

Virtual Diamond - Award Winning Virtual Assistants Professional virtual support to help business owners reduce overwhelm and reclaim their time. BUT these jobs still need doing right? www.virtualdiamond.co.uk

💥 I work with stressed out and overworked Small Business Owners and Self Employed Individuals. 💥
Most clients I work with don’t have an HR Department, an Admin Department, an Accounts department, a Marketing Department and an IT Department. Myself and my team help various clients on a daily basis with tasks that Do Not earn them any money, but is vital to their business. I may even do it faster b

ecause it is something I do all the time.

⭐⭐How is hiring me not a Good Solution to your business? ⭐⭐

Here is a little of what we can do:

✅ Online Bookkeeping
✅ Budget Management
✅ Email and Diary Management
✅ Project Management
✅ Staff Contact and HR assistance
✅ Hotel and Flight Bookings
✅ Recruitment assistance
✅ Social Media Management
✅ Property Research
✅ Event Management

If it's not mentioned, do give us a call and check though, I'm sure we would be able to accommodate you. Call now to find out how we can help or visit our website.

So what actually is a Virtual Assistant? Despite the name, we're not actually Virtual! We're not your Alexa, Siri or oth...
03/09/2026

So what actually is a Virtual Assistant?

Despite the name, we're not actually Virtual! We're not your Alexa, Siri or other smart devices. We really are sat here behind the screen, keeping our clients happy and helping their business run smoothly in the background.

You might hire a VA when you're ready to grow, but don't yet need a full time member of staff. Or if you're ready for some back office support in the meantime.

On the surface, a Virtual Assistant is there to help with business, administrative and managerial tasks. We can support with your inbox, diary management, document control, event management, social media management and a whole host of back office tasks.

However, we see our role going beyond task management. For many of our clients we provide a second pair of eyes, a confidante and an advisor.

We love to build a strong professional relationship with our clients, and nothing makes us happier than seeing their business grow and succeed.

We're back again with Testimonial Tuesday! This month our testimonial is from Alison Joshi at Joshi was Janes Design who...
01/09/2026

We're back again with Testimonial Tuesday! This month our testimonial is from Alison Joshi at Joshi was Janes Design who we've been working with for a few years now.

Is there any better feeling than taking a summer holiday knowing that you can switch off, with your VA handing your business in the background?!

As a CEO or small business owner, managing your time is a huge part of running a successful business. Finding simple way...
27/08/2026

As a CEO or small business owner, managing your time is a huge part of running a successful business.

Finding simple ways to save yourself some time throughout the day can be really effective.

We like to use keyboard shortcuts wherever we can, as once you get into the habit of using them regularly, the time you save quickly adds up and can be put back in to other areas of your business.

To use Gmail keyboard shortcuts, you need to make sure that you've gone into your settings and enabled them.

Bonus Tip: Using the ? shortcut opens a list of all the shortcuts you can use within gmail, much bigger than what we have included here!

Which of these shortcuts will save you the most time?

How do our Virtual Assistants help with podcast production? Podcasts are the new thing, and many of our clients have st...
25/08/2026

How do our Virtual Assistants help with podcast production?

Podcasts are the new thing, and many of our clients have started their own. Our Virtual Assistants support them by taking on the production process so that the client simply has to record the audio and hand the rest over.

The two main editing softwares we use are Descript and RiversideFM.

Some of the tasks we do in the background are:
- Editing the episode; this can be cleaning up the audio, removing filler words and ensuring that the transcript matches the audio.
- Editing the video; some clients also publish to youtube so for these we ensure that the on screen captions match the transcript and audio, and add in cards, images and video clips throughout the episode to match the topic of conversation
- Creating show notes; a short description covering the topics discussed in the episodes
- Chapter headings; creating 10-15 chapter headings for the episode so listeners can navigate to other parts
- Social media; creating posts to advertise the episode, such as graphics for still frames and carousels and creating shorts and video clips
- Publishing episodes; uploading the episodes to Youtube, Buzzsprout, company websites and various streaming services
- Guest acquisition; finding potential podcast guests, setting up meeting sot see if they are a good match, liasing with them to arrange recordings

Instead of spending hours each week editing and publishing each episode, our clients can simply spend an hour recording and let us handle every detail after that.

What's preventing you from starting a podcast?

How can our team of Virtual Assistants help training consultancies?Here are some of the core tasks we undertake each mon...
21/08/2026

How can our team of Virtual Assistants help training consultancies?

Here are some of the core tasks we undertake each month to help streamline processes and support our clients who work in this area:

- Slide Deck Creation & Formatting: We can build slide decks and presentations from scratch or work from raw content that needs formatting into an existing template.

- Travel Coordination: Booking travel and accommodation for upcoming meetings, workshops, and training sessions.

- Chasing Late Payments: Tracking and politely following up on unpaid invoices to avoid any cash flow issues.

- Podcast Editing & Publishing: Editing video and audio content for monthly podcast episodes, publishing the episodes on various streaming services and creating content to promote the podcast over social media.

- Newsletter Production: Writing and publishing monthly newsletters filled with valuable tips and insights for your audience.

- Social Media Management: Creating and scheduling written copy, videos and graphics to promote the podcast, brand, and core services over various social accounts.

- Diary & Inbox Management: Organising diaries, liasing with clients to book meetings, monitoring the inbox to ensure no important emails go unnoticed.

By outsourcing these tasks to our team of Virtual Assistants, our clients can use their time to focus on client work and business growth, strategy, and delivery.

At Virtual Diamond, we offer bespoke packages to ensure that we can give our clients the right support. Some of our clie...
19/08/2026

At Virtual Diamond, we offer bespoke packages to ensure that we can give our clients the right support.

Some of our clients sign up for 5 hours a month, some for 30. Some just pay per hour instead, depending on the needs of their business.

We are flexible and ensure that the packages are tailored to what your business needs, as opposed to having a rigid structure that creates gaps in the support we can offer.

As we are a team of Virtual Assistants, we have a multitude of skillsets meaning that if you are matched with one VA who specialises in administrative support, but realise you need social media as well or book keeping, we can have you working with more than one VA to ensure each area that you need support is covered.

Got that work trip coming up that you've been putting off organising? Fancy a holiday but don't have the time to arrange...
14/08/2026

Got that work trip coming up that you've been putting off organising? Fancy a holiday but don't have the time to arrange it?

Sounds like you need to outsource some of the travel admin!

So how can a Virtual Assistant help you with travel booking?

Whilst we predominantly work with small businesses, we also work with clients who prefer assistance in their day to day lives, such as event planning, updating their CV's and other documents, and booking travel for them and their family. We recently helped a client book a holiday in Iceland (very jealous!).

Some of the tasks we take on when helping clients book travel for their personal lives:
- Creating an itinerary for each day with different times and activity options
- Booking flights, hotel, transport options, hiring vehicles and booking activities
- Finding affordable options by using comparison sites such as skyscanner and google flights, booking.com and other hotel websites
- Inputting passenger info for flights such as passport details
- Checking reviews to find the highest rated activities for the best price

We also help clients book travel for business purposes, such as attending meetings, conferences and networking days.

This can include:
- Booking public transport options
- Hiring vehicles and finding parking options near the venue and their hotel
- Liasing with their clients to find suitable locations to meet up in
- Booking meals at restuarants and hotels
- Preordering food for collection for meetings

Where would you go if you had a Virtual Assistant to take over the travel administration?

A common question we hear is, when working with a Virtual Assistant, do I need to give them access to my inbox? The answ...
21/07/2026

A common question we hear is, when working with a Virtual Assistant, do I need to give them access to my inbox?

The answer is that this is entirely up to you.

For some of our clients, we have a login to their own email account so that we can monitor their emails each day, make our client aware of any urgent tasks and optionally set up a signature for ourselves so we can respond using their email address on their behalf.

For other clients, they create us a separate email address within their organisation, for example admin@... so that we can be contacted by their clients without having to use their own email address, and so that they can put a general email address on the website, rather than every email going straight into their own inbox.

Some clients like to keep it more separate, and some clients like us to have access to everything in case of emergencies, so it is entirely up to the person and their preferences.

One of the big questions we hear a lot about working with a Virtual Assistant, is how do I know what I'm paying for? We ...
16/07/2026

One of the big questions we hear a lot about working with a Virtual Assistant, is how do I know what I'm paying for? We have had enquiries asking 'if I pay for 10 hours, how do I know you are using the 10 hours and what tasks you are completing in this time?'

So how do our clients know that we are using the hours they are paying for?

We use Clockify to track our hours for each client, this has a stop start timer so that we can click it on and off every time we are working on you. It also has a text box so that we can write notes about what we have been working on. We can send this over to our clients any time they request to see it.

We also recommend coming up with a to-do list with your VA that you can both access and tick off, so that you can see what tasks have been completed and which are remaining.

Some options for this are a Microsoft To Do List, a board on airtable or another CRM, you could even use an excel/google docs spreadsheet as long as you can both access it and mark when a task has been completed.

This gives full transparency about what the time has been spent doing, instead of assumptions on where the hours have gone.

Last week we heard from a client that since she has been working with us, she's saved herself the cost of over 20 hours ...
14/07/2026

Last week we heard from a client that since she has been working with us, she's saved herself the cost of over 20 hours of childcare a month!

We have been taking on some of her daily tasks that she had been procrastinating over for a long time - this has enabled her to finish work 2 hours earlier each day, making it in time to pick her child up from school instead of having to put them in after school childcare each day.

Not only has she saved costs on childcare, she's also regained invaluable time spent with her family instead of being stuck at her desk.

Photo by Barret Ward on Unsplash

Address

Dursley
GL11

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441453444334

Website

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