Breakthrough Communications

Breakthrough Communications We help organisations communicate effectively and compliantly with their communities.

One forwarded email. One simple shortcut. One data breach.Sending council information to a work or personal email addres...
16/09/2026

One forwarded email. One simple shortcut. One data breach.

Sending council information to a work or personal email address might seem harmless, but it can mean personal data has left the council’s control.

Our latest blog looks at how a small, everyday decision can turn into a much bigger data protection problem, and what councils can do to prevent it.

Read the full blog below.
https://zurl.co/PS08v

NEW: Our 2027 Elections Masterclass The council you have next summer will be shaped by what you do this autumn.Join us o...
15/09/2026

NEW: Our 2027 Elections Masterclass

The council you have next summer will be shaped by what you do this autumn.

Join us on 25 September, 9:30am to 12pm, and leave with a practical plan covering everything from reaching your community and encouraging people to stand, through to induction and getting your new council off to the best possible start.

And the first 100 places are completely FREE, including the live masterclass, printable workbook and recording.

Find out more and reserve your place:
https://zurl.co/V3khp

Not sure what the latest LGR changes mean for your council? You’re not alone.Earlier this week the government the govern...
09/09/2026

Not sure what the latest LGR changes mean for your council? You’re not alone.

Earlier this week the government the government announced they were pausing and reviewing their LGR plans.

The uncertainty remains, and the decisions made from here could have a lasting impact on local communities.

Our latest blog looks at what councils can be doing now, even without all the answers.
Read the blog to find out more.
https://zurl.co/yZd9J

Difficult conversations are part of working in a council, but they don’t have to knock your confidence.Confident Communi...
28/08/2026

Difficult conversations are part of working in a council, but they don’t have to knock your confidence.

Confident Communication is a practical three-part series designed to help you stay calm under pressure, communicate clearly and handle challenging conversations with confidence.

Get your tickets now!
https://zurl.co/QM3JK

What do you do when your council doesn’t know what to do next?From difficult FOIs and complaints to social media problem...
27/08/2026

What do you do when your council doesn’t know what to do next?

From difficult FOIs and complaints to social media problems and sensitive communications, you don’t have to handle it alone.

Our Ongoing Support gives you direct access to experts who understand councils and are there when you need them.

Get the right support, right when you need it.
https://zurl.co/POVW3

⚠️ Before you hit ‘forward’… have you checked what personal data you’re sending?When asking an external advisor for help...
21/08/2026

⚠️ Before you hit ‘forward’… have you checked what personal data you’re sending?

When asking an external advisor for help, it can be tempting to send them everything.

Councils can unintentionally share personal information that an advisor simply doesn’t need in order to help potentially creating an unnecessary data protection issue in the process.

Our latest blog looks at a simple habit that can make a big difference:
Think twice before sending personal data to advisors.

Before you forward that email, take a moment to ask: Do they actually need to know who this person is?

Read the full blog below 👇
https://zurl.co/O1dpX

⏰ There’s still time to have your say!Our survey for clerks and councillors has been open for a little while, but we’d s...
19/08/2026

⏰ There’s still time to have your say!

Our survey for clerks and councillors has been open for a little while, but we’d still love to hear from you.

If you haven’t filled it in yet, take a couple of minutes to share your thoughts. 👇
https://zurl.co/AUn3K
Your answers will help shape the sessions we create next!

⏰ There’s still time to join us!Tomorrow at 10am, we’ll be hosting our AI in Local Councils Best Practice Workshop, expl...
17/08/2026

⏰ There’s still time to join us!

Tomorrow at 10am, we’ll be hosting our AI in Local Councils Best Practice Workshop, exploring Council AI Strategy, Best Practice and Compliance.

If you haven’t signed up yet, it’s not too late to join us and get practical guidance on navigating AI within local government.

📅 Tomorrow - 18th August
⏰ 10am
We hope to see you there!
https://zurl.co/vAZDE

Our new Ongoing Support webpage is live! 🎉We’ve created a new page for parish and town councils to find out more about t...
12/08/2026

Our new Ongoing Support webpage is live! 🎉

We’ve created a new page for parish and town councils to find out more about the ongoing support available from Breakthrough Communications.

Our ongoing support gives councils access to expert advice, practical guidance and a team they can turn to when they need it.

Whether it’s communications, information requests or something you’re simply not sure how to approach, our team is there to provide practical advice and support when you need it.

Already working with us? Explore the support available to you.
New to Breakthrough Communications? See how ongoing support could work for your council.
👉 Visit our new webpage: https://zurl.co/aXkFh

What did we learn from our work with councils in July?One thing stood out: small communications issues can quickly becom...
12/08/2026

What did we learn from our work with councils in July?

One thing stood out: small communications issues can quickly become something more.
A concern from residents can turn into criticism online. Misinformation can start circulating. Then an FOI request, Subject Access Request or press enquiry lands and suddenly what looked like one issue crosses several areas of council work.

In our latest blog, we share what July has taught us about spotting these connections early, thinking about what might happen next and looking at the whole picture rather than just the latest development.

👉 Read what we learned in July: https://zurl.co/mdiDH

And if you’re dealing with something similar at your council, book a time to talk it through with us: https://zurl.co/hu663

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