What are the opening hours?

Monday 10am - 6pm Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 6pm Friday 10am - 5pm

The Business Fixer

Home
United Kingdom
Maldon
The Business Fixer

Where business performance creates real freedom. You have built a solid business. It works. But behind the scenes, it relies on you more than you want.

We work with business owners ready to take their business to the next level by strengthening what’s working, refining what holds performance back, and creating the freedom to live life on their own terms. You are still carrying the decisions, the expectations, and the responsibility. Even when things are going great, it is hard to fully switch off. The business performs, but it does not feel how you want it to feel. At this stage, the answer is not more effort or more tactics. It is strengthening the foundations, so the business performs consistently without depending on you. That is what we do at The Business Fixer. We strengthen what is already working and refine what holds performance back, putting the right foundations in place so the business no longer depends on you. This creates the freedom to lead, to step back, and the ability to choose what comes next. A different approach to business performance

We work with established service based business owners who are ready to take their business to the next level without sacrificing their life, values, or sense of self to get there. Our work focuses on refining what is already working and addressing what quietly limits performance. Through The Business Fixer Toolkit, we create structure and clarity across the core areas of the business so performance is consistent and sustainable, without everything running through you. The Business Fixer Toolkit is built on lessons learned through real experience, so you do not have to learn them the hard way inside your own business. When the foundations are right, growth takes care of itself.

🔍 What we focus on

The Business Fixer Toolkit supports business owners across:

Business Planning
Clear direction, priorities, and a practical roadmap for decision making. Financial Performance
Confidence in the numbers that matter, predictable cash flow, and informed choices. Marketing
Clear positioning and consistent activity that attracts the right clients. Sales
Simple, effective processes that convert well and do not rely on owner involvement. Client Delivery
Clear expectations, systems, and ownership that protect quality without constant oversight. Leadership and Mindset
Stepping fully into the role of leader rather than operator, building team ownership, and moving away from carrying everything yourself. Each area is strengthened in the right order, creating progress without overwhelm.

🧭 How we work

Our coaching is clear, direct, and supportive. We work alongside you to provide structure and accountability, without taking control away. As clarity increases and pressure reduces, many clients rediscover their energy and enjoyment in their business. This is not about quick fixes or growth at any cost. It is about building a business that performs consistently and creates the freedom to live life on your own terms.

👥 Who this is for

The Business Fixer works with established business owners who have built something solid, but know the business still relies on them more than it should. They are ready to strengthen performance, reduce dependency, and lead with greater clarity and control, without losing what they have already built.

➡️ Next step
A Business Performance Strategy Session gives you the space to step back from the day to day and look clearly at where the business is performing consistently, where it is relying on you too heavily, and what needs attention next. It is a focused conversation designed to create clarity and direction, and to determine whether working together is the right fit. You can book a free Business Performance Strategy Session using the button on this page. If you are not ready for a conversation yet, the Business Performance Health Check is a practical starting point to assess where the business is performing well and where it may be relying on you too heavily.

03/11/2026

Are business owners “working people”? For me, the answer is absolutely yes.

Emma Reynolds’ comments have struck a chord with so many of us, and I can understand why.

As a former lawyer, I understand that a limited company is a separate legal entity. But behind that company are people working hard, supporting their teams and doing everything they can to keep their business moving forward.

Business owners, freelancers and the self-employed often work long hours and carry responsibilities that don’t end when the working day does. Surely that counts as working?

SMEs are the backbone of the British economy. I’d like to see the people behind them better understood and recognised.

In the meantime, I’ll keep focusing on what I can control in my own business, as so many of us are doing.

What’s your view? Do you feel business owners are recognised as working people?

02/11/2026

This weekend, I did something I’ve never done before. I turned my phone off. Completely. 📵

I was feeling overwhelmed. I didn’t want to speak to anyone. I just wanted to shut myself away from the world, escape the distractions and find some peace and calm.

And I’m not afraid to admit that.

I’ve been told before that, as a business coach, I shouldn’t share my vulnerabilities. That people want to work with someone who’s got it all together.

But I couldn’t disagree more.

I’ve experienced challenges, overcome them, learned some pretty tough lessons and come out the other side. But that doesn’t mean I don’t have my own wobbles.

I’m human. Just like you. 💜

And I believe it’s those shared experiences that create genuine understanding, connection and trust.

This weekend reminded me how important it is to take a moment to ourselves. To stop, be present and reconnect with who we are.

As business owners, we’re so often pulled in a hundred different directions, juggling the business, family and everyone else’s needs, that we forget about our own.

Sometimes we just need to give ourselves permission to switch off.

So I’d love to ask you something…

When was the last time you truly took a moment for yourself? Not to tick something off your to-do list, but to simply be present, find some calm and feel like you again? 💕

29/10/2026

💷 The Budget promised breathing space for British businesses. But has it actually delivered?

Yesterday’s announcements included some welcome support for specific sectors, but for many established business owners, the everyday pressures of running a business remain.

📈 The National Living Wage is increasing by 3.9% from April 2027.

💰 Employer National Insurance remains unchanged.

🏢 Much of the additional business rates relief is targeted at retail, hospitality and leisure.

And whilst I’m absolutely in favour of paying people fairly, we mustn’t overlook a fundamental reality…

Businesses need to be profitable to survive, invest, employ people and grow.

SMEs are the backbone of our economy, yet many simply can’t afford to recruit.

For most service-based businesses, staffing is one of their biggest expenses, if not the biggest. And with costs continuing to rise, many business owners are choosing not to take on additional employees, even when they need them.

And that’s the concern. If businesses can’t afford to recruit, where does that leave employment and economic growth?

The reality is that we can’t control government decisions or wider economic conditions.

But we CAN control how effectively our businesses operate.

Our profitability. Our processes. Our efficiency. Our leadership. And ultimately, the strength of the foundations we’re building on.

Because a business that’s performing consistently is much better positioned to navigate whatever challenges come its way.

💬 I’d love to hear from fellow business owners. Has yesterday’s Budget given you confidence to invest and recruit, or left you with more concerns?

16/10/2026

Are you a service based business owner facing challenges? 🤔 The Business Fixer wants to hear from you! 📣 Share your current obstacles, what would make you consider a business performance coach, and your past experiences with coaching. Your insights will help us better serve entrepreneurs like you. 💡

14/10/2026

Think about a client you wish you’d never taken on.

What did you notice before you said yes?

Maybe they questioned every recommendation. Maybe they kept pushing what was included. Maybe there was something about how they treated your team.

The clues were there. But the work looked worthwhile, so you took it on.

If you were able to recognise the characteristics of clients you do your best work with and those you wish you’d never taken on, would you say no going forward?

That’s what we’ll work on during the free 5-Day Business Transformation Challenge.

Across the week we’ll also review direction, sales, systems and standards, and team responsibility. Each evening includes practical teaching, Q&A and live coaching.

19–23 October | 7–8pm UK time | Live on Zoom

Comment CHALLENGE to join us

13/10/2026

“I felt like you were talking right at me.”

One of my clients shared this feedback with me last night. She’d used the ICP Kit, put what she’d learned into her marketing, and then someone she met at networking said those words to her.

I was absolutely delighted. That’s exactly the connection you want your marketing to make.

Because it’s frustrating when you’re putting time and effort into your content and it feels like you’re talking into the ether. You know you can help people, but nobody seems to be hearing you.

Understanding your ideal client helps you get specific about what those people are dealing with, what they want to change and the words they use to describe it. That gives you something much stronger to build your messaging around.

And it matters now, because that understanding shapes the next post you write, the next email you send and how you explain what you do.

I created the Ideal Client Profile Kit using the process I work through with clients in my Peak Business Performance Sprint. It includes a detailed example, a Question Pack and an AI instruction that guides you through the thinking step by step, bringing your answers together into your own profile.

The aim is to help you understand your people well enough that they read your marketing and think, “She gets it. That’s me.”

If you’re tired of feeling like your message isn’t reaching the people you could help, comment ICP and I’ll send you the details.

12/10/2026

You can be proud of the business you’ve built and still know you’re too central to how it runs.

The sale that needs you to close it. The work that needs your final check. The team that gets on with the tasks but still waits for you to make the call.

You want the next stage of growth. You don’t want it to take even more of your evenings, headspace or time with the people who matter.

That’s why I’m running the free 5-Day Business Transformation Challenge.

Five evenings to look at what needs strengthening so the business can achieve more without everything continuing to depend on you.

We’ll cover direction, clients, sales, systems and standards, and team responsibility. Each session includes focused teaching, Q&A and live coaching.

That means we can get into what’s actually happening in a business: why the same problem keeps returning, whether the obvious fix is the right one, and a practical next step. Ask your questions and learn from the coaching of other owners as well.

I spent seven years running my own law firm. My guidance comes from that lived experience and a belief that business growth should create greater freedom and choice.

19–23 October | 7–8pm UK time each evening | Zoom | Free

If you keep meaning to work on this when things calm down, put the time in your diary now.

Comment or DM me the word CHALLENGE for the link.

06/10/2026

You can build a successful business and still find yourself far too involved in running it.

You have a team. You have systems. Yet somehow, you're still the person everyone comes to. Solving problems, making decisions, checking work and stepping in when something goes wrong.

I was reminded of this when I created The Business Fixer Live.

In the months leading up to the event, I was at the centre of making it happen. I developed the programme and structure, worked with speakers and suppliers, planned the marketing and dealt with countless details.

I was wearing a lot of hats.

But on the day itself, something had to change. I couldn't deliver my talks while simultaneously managing the livestream, directing the photographer, coordinating speakers and controlling every transition.

I had to trust the people I'd brought in to do their jobs.

Alice managed the flow between sessions. Luke handled the videography and livestream. Tina captured the event. The speakers delivered their expertise.

I remained responsible for the event, but I stopped trying to be responsible for everybody else's job.

And that's the shift many business owners struggle to make.

In the early years, the business needed you to know everything, solve the problems, make the decisions and step in when something went wrong. Those behaviours helped you build it.

But as the business evolves, your role has to evolve too.

Because the very behaviours that helped you build the business can eventually become the behaviours that hold it back.

Stepping back doesn't mean becoming irrelevant. It doesn't mean lowering your standards or relinquishing control of where the business is going.

It means your value changes.

Instead of being the person doing, fixing and deciding everything, you create the headspace to think strategically, develop your people, understand performance, identify opportunities and lead where the business goes next.

Operationally, the business becomes less dependent on you. Strategically, you still lead it.

So ask yourself this:

If you disappeared for two weeks tomorrow, would your business genuinely run without you, or would everybody simply be waiting for you to come back?

There's a big difference between a business surviving your absence and one genuinely operating without depending on you.

That's what I've explored in my latest blog, including why letting go can be so difficult and how to step back without losing control or compromising standards.

Check out the full blog here https://www.rfr.bz/fa2eee142

05/10/2026

Are you actually on track for the year you said you wanted? 👀

We’re into the final quarter of 2026, and this is a great time to check in, not just on your goals, but on the bigger vision you have for your business.

I see so many business owners who are incredibly busy doing. Delivering. Solving problems. Managing the team. Looking after clients. Moving from one thing to the next.

But being busy doesn’t necessarily mean you’re moving in the right direction.

When was the last time you stepped back and asked:

Is what I’m doing right now actually taking me closer to where I said I wanted to be?

I’d love to know, what were your goals for 2026, and are you on track to achieve them?

And if you’d like some help reviewing your goals and getting clear on what needs your attention for the final quarter, simply comment GOALS and I’ll be in touch. 💜

04/10/2026

The Business Fixer’s new Resources page is live! 🙌

I’ve brought together practical tools, free resources, articles and videos to help you strengthen your business and improve performance.

Here’s what you’ll find:

🎯 The Ideal Client Profile Kit — £97
Go beyond a broad description of your ideal client. Understand what they want, what prompts them to buy and what they look for in a provider—then use that insight across your marketing, messaging, offers and sales conversations.

The Kit includes a detailed completed example, my Instruction & Question Pack and a Master AI Instruction to guide you through my methodology.

💬 The Business Fixer Kit Review with Sarah
Want my input on your completed Kit? Add a review for £200. I review your work beforehand, then we work through it together in a private 60-minute session to strengthen it and help you apply it within your business.

✅ Free resources
Explore the Business Performance Health Check, the 16-point Business Performance Checklist and my B2B Terms & Conditions Template.

📖 Articles and YouTube videos
Practical insight across strategy, finance, marketing, sales, operations and leadership.

Have a look and find the resource that fits what your business needs next:
www.the-business-fixer.com/resources

Address

Maldon

Opening Hours

Monday	10am - 6pm
Tuesday	10am - 6pm
Wednesday	10am - 6pm
Thursday	10am - 6pm
Friday	10am - 5pm

Website

http://www.the-business-fixer.com/challenge, https://www.the-business-fixer.com/sprint-start-now, http://www.the-busines

Alerts

Be the first to know and let us send you an email when The Business Fixer posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.