26/09/2026
🚨 WE’RE HIRING – BREAKDOWN & RECOVERY CONTROLLER 🚨
Duggan Recovery & Rescue are continuing to grow, and we’re looking for an experienced Breakdown & Recovery Controller to join our team in Newport, South Wales.
📞 Full-time or part-time position available
The role involves:
🔹 Taking incoming breakdown & recovery calls
🔹 Assessing incidents and deploying the correct resources
🔹 Managing live breakdowns, recoveries & RTCs from start to finish
🔹 Liaising with customers and recovery operators
🔹 Coordinating multiple jobs during busy periods
🔹 Updating our job management system
🔹 Ensuring jobs are managed safely and efficiently
Experience within the breakdown/recovery industry is essential, and experience using Apex Recovery Management Software (Apex RMS) is required.
We’re looking for someone who is:
✅ Experienced in recovery/breakdown control
✅ Confident dealing with customers and drivers
✅ Calm under pressure
✅ Highly organised with excellent attention to detail
✅ Comfortable making decisions in a fast-moving environment
✅ Computer literate
✅ Reliable and committed
📍 Based in Newport, South Wales
⏰ Full-time or part-time | Day shift
If you have the experience and are looking for a new challenge within a busy and expanding recovery company, we’d like to hear from you!
📩 Please send your CV or contact us directly to [email protected]