LMC Associates

LMC Associates Business strategy, marketing and training. Bespoke solutions tailored to your business needs.

Fractional. Flexible. Focused.There comes a point in a growing business where marketing needs more than another campaign...
18/06/2026

Fractional. Flexible. Focused.

There comes a point in a growing business where marketing needs more than another campaign, another idea, or another pair of hands.

It needs senior direction.

A Fractional CMO gives your organisation access to experienced marketing leadership without the commitment of a full-time hire.

That might mean shaping the strategy, reviewing what is working, guiding an internal team, managing external partners, tightening priorities, or making sure marketing is properly connected to sales and commercial goals.

At LMC Associates, Fractional CMO support is designed for organisations that need senior-level thinking, but in a way that fits their stage, structure and budget.

It can be especially useful when:

Marketing activity lacks clear direction
A small team needs experienced leadership
The business is growing, changing or entering a new phase
Marketing spend needs stronger focus
Sales and marketing need better alignment
Leaders need more confidence in the plan

The role is not to make things more complicated.

It is to bring experienced support into the business, help strengthen decision-making and make sure marketing has the structure it needs to support growth.

Flexible support. Senior-level marketing leadership. Focused on what the business actually needs.

If your organisation needs marketing direction, but not necessarily a full-time CMO, we would be happy to talk through what that could look like.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Danielโ€™s feedback gets right to the heart of what good SOSTACยฎ๏ธ training should do.The framework gives marketing plannin...
16/06/2026

Danielโ€™s feedback gets right to the heart of what good SOSTACยฎ๏ธ training should do.

The framework gives marketing planning a clear structure, but the value is in being able to use it confidently when you are making real decisions about campaigns, customers, budgets, priorities and direction.

That is always the aim of the SOSTACยฎ๏ธ Certified Planner Masterclass.

To make the framework feel clear, relevant and usable.
To connect the theory with the realities of marketing work.
And to give people a planning approach they can take back into their own role or organisation.

A sincere thank you to Daniel Clendinning for sharing this after taking part in the course.

โ€œVery grateful to Lydia for hosting our SOSTACยฎ Certified Planner Masterclass over the last few weeks - SOSTACยฎ is an incredibly useful marketing framework and Lydia led an engaging series of classes. Would highly recommend anybody interested in a better understanding of marketing planning to enrol.โ€

Daniel Clendinning
Marketing Executive
- Ards Business Hub

It was a pleasure to have you involved, Daniel, and to hear that the course helped strengthen your understanding of marketing planning.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Helping mentors support others wellMentoring can make a real difference inside an organisation, especially when people a...
11/06/2026

Helping mentors support others well

Mentoring can make a real difference inside an organisation, especially when people are given the confidence and structure to do it well.

Being experienced in your field is a strong starting point, but mentoring asks for something more.

It means knowing how to listen properly, ask useful questions, build trust, support development and help someone think through their next steps without simply telling them what to do.

Our certified Mentoring with Confidence programme is designed for people who are new to mentoring, preparing to step into a mentoring role, or looking to strengthen the way they support others.

It is particularly useful for managers, team leaders, HR and L&D teams, new mentors, and organisations introducing mentoring programmes internally.

Across the day, participants will explore the role of a mentor, the difference between mentoring and coaching, key mentoring skills, and how to run an effective mentoring session.

The next online open programme takes place on:

Wednesday 30 September
9:30am to 4:30pm
Online
Certification provided by People1st International

By the end of the programme, participants should feel better equipped to build constructive mentoring relationships and apply practical tools straight away.

Find out more here:
https://www.lmc-associates.co.uk/mentoring-with-confidence

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Iโ€™m very pleased to share that I have been accepted as a member of The Worshipful Company of Marketors, the City of Lond...
09/06/2026

Iโ€™m very pleased to share that I have been accepted as a member of The Worshipful Company of Marketors, the City of London Livery Company for marketing professionals.

The Marketors bring together marketing leaders, academics and practitioners who are committed to professional excellence, service and using marketing as a force for wider economic and social good.

That sense of purpose really matters to me.

Throughout my career, I have always believed that good marketing should do more than create activity. It should help organisations make better decisions, communicate with more clarity, build stronger relationships and create meaningful impact.

Membership of The Marketors feels like a lovely next step in that journey.

As a Chartered Marketer, Fellow of the Chartered Institute of Marketing and Founder of LMC Associates, I am looking forward to connecting with fellow members, contributing to mentoring and outreach initiatives, and continuing to support the development of marketing as a profession.

A sincere thank you to The Worshipful Company of Marketors for such a warm welcome.

You can read more about the announcement here:
https://www.lmc-associates.co.uk/post/lmc-associates-founder-joins-the-worshipful-company-of-marketors

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

It was a real pleasure to deliver our recent four-session SOSTACยฎ๏ธ training.Over the course of the programme, we had the...
05/06/2026

It was a real pleasure to deliver our recent four-session SOSTACยฎ๏ธ training.

Over the course of the programme, we had the opportunity to explore the framework in a practical way, looking not only at the theory behind strong marketing planning, but how it can be applied to real business situations, real objectives and real decisions.

That is always the part that matters most.

SOSTACยฎ๏ธ is a brilliant structure, but the value comes when people can take it back into their own role and use it with more clarity and confidence.

A sincere thank you to Justin Stronge for sharing such lovely feedback following the course.

โ€œReally enjoyed the SOSTAC course run by Lydia. She explained the SOSTAC framework clearly and provided practical examples that made it easy to apply in real-world situations.โ€

Justin Stronge
Marketing Manager | Digital Marketing & Campaign Strategy | Pipeline Growth

For me, that is exactly what good training should do: make useful frameworks easier to understand, easier to apply and more relevant to the work people are actually doing.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

June is here. How is the year shaping up?The start of a new month is always a useful marker, but June feels like a parti...
02/06/2026

June is here. How is the year shaping up?

The start of a new month is always a useful marker, but June feels like a particularly good one.

We are far enough into the year for the plans made in January to have been tested a little, but still early enough to make sensible adjustments before the second half properly takes hold.

For many organisations, this is where a few questions start to become clearer.

Is the marketing plan actually guiding decisions?
Are the right priorities getting enough attention?
Is the team clear on what matters most?
Are important conversations around growth, customer experience, leadership or planning happening properly, or just being fitted in around everything else?

It does not mean anything needs a complete overhaul.

Sometimes the next step is simply getting better structure around the work, giving people the right support, or creating space for a more useful conversation.

At LMC Associates, we work with organisations through marketing strategy, mentoring, coaching, facilitation and training, helping businesses strengthen the thinking, people and plans behind the work.

If June feels like a good time to look at what the rest of the year needs from your business, we would be happy to talk through what support could look like.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Important conversations need more than a room and an agenda.Leadership meetings, strategy sessions, away days and planni...
29/05/2026

Important conversations need more than a room and an agenda.

Leadership meetings, strategy sessions, away days and planning workshops can be incredibly valuable, but only when the conversation has enough structure to move somewhere useful.

Without that, it is easy for discussions to become too broad, too rushed, too dominated by a few voices, or too difficult to turn into clear next steps.

That is where professional facilitation can make a real difference.

At LMC Associates, we provide facilitation services to help leadership teams, boards, departments and organisations bring more clarity, focus and momentum to important conversations.

This can include strategic planning workshops, leadership away days, team alignment sessions, stakeholder consultations, customer experience workshops, marketing planning sessions, vision and values work, and action planning.

The role of an external facilitator is not to take over the conversation.

It is to create the right structure, encourage balanced participation, challenge thinking constructively and help turn discussion into practical action.

Sessions can be delivered in person, online or in a hybrid format, depending on what works best for the organisation and the people involved.

If your team has an important conversation coming up, whether around growth, strategy, change, collaboration or decision-making, we would be happy to talk through how facilitation could support it.

Read more here: https://www.lmc-associates.co.uk/facilitation

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Support for the stage your business is in.Every business reaches points where it needs a bit more structure around the n...
28/05/2026

Support for the stage your business is in.

Every business reaches points where it needs a bit more structure around the next step.

That might be clearer marketing direction.
A stronger plan.
A trusted sounding board.
Or practical training to help the team feel more confident in what they are delivering.

At LMC Associates, our work sits across three connected areas:

Fractional CMO & Marketing Leadership
Senior marketing support for organisations that need clearer direction, stronger planning and better alignment between marketing, sales and business goals.

Business & Marketing Mentoring
Support for business owners, founders, marketing managers and teams who need space to think, make better decisions and build confidence in the work they are leading.

Training & Capability Development
Practical programmes including SOSTACยฎ๏ธ marketing planning, WorldHostโ„ข๏ธ customer service training, mentoring and coaching.

Different types of support, but the same purpose: helping organisations get clearer on what needs done, put structure around how to do it and build the capability to deliver it consistently.

If your business is growing, changing or feeling the pressure to make marketing work harder, we would be happy to talk through what support could look like.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Poor customer service is rarely just one bad moment.It is the enquiry that does not get followed up.  The customer who f...
26/05/2026

Poor customer service is rarely just one bad moment.

It is the enquiry that does not get followed up.
The customer who feels like a nuisance.
The complaint that gets handled differently depending on who is on shift.
The team member who wants to help, but has never been shown what good service should look like in practice.

These things can seem small at the time, but they add up.

Lost trust.
Lower morale.
Patchy customer experiences.
More complaints.
Customers quietly choosing somewhere else next time.

For many businesses, customer service is still treated as something people should just โ€œknowโ€ how to do. But strong service is not built on guesswork. It needs clear standards, confident people and a shared understanding of how customers should be looked after.

That is where training can make a real difference.

At LMC Associates, we deliver WorldHostโ„ข๏ธ customer service training and in-house programmes designed to help teams build practical skills they can use in real customer situations.

That includes how to communicate well, handle difficult moments, represent the business consistently and create the kind of experience customers remember for the right reasons.

Because good service is not just about being pleasant.

It protects your reputation, supports your team and gives customers a reason to come back.

If your customer experience feels inconsistent, or your team would benefit from clearer service standards, now is a good time to look at what support could help.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

A bank holiday weekend is good for a few things.A slower coffee.  A bit of time outside.  Catching up with people.  Catc...
24/05/2026

A bank holiday weekend is good for a few things.

A slower coffee.
A bit of time outside.
Catching up with people.
Catching up with yourself.
Or simply doing very little, which is sometimes exactly what is needed.

As we head into the final week of May, this feels like a good moment to pause before the summer season properly gathers pace.

For many SMEs, the next few months can bring more customers, more enquiries, more events, more staff changes and more plates to keep spinning.

So whether you are using the long weekend to step back and look at the plan, think about what the next season needs from you, or simply recharge the batteries before things get busy again, we hope it is a good one.

Rest is part of good work too.

Have a lovely bank holiday weekend.

๐—Ÿ๐— ๐—– ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐˜€
๐Ÿ“ˆ Licensed SOSTACยฎ๏ธ & WorldHostโ„ข๏ธ Trainer
Marketing Strategy | Business Mentoring & Coaching

๐Ÿ“ž Book a call: https://www.lmc-associates.co.uk/book-a-call
โœ‰๏ธ [email protected]
๐Ÿ“ฑ UK: +44 754 669 6130 | Ireland: +353 1 265 5663

Address

BT23 5
Newtownards
BT235

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+447546696130

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