A local service for adults and older people, Home Instead is a non-medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our Care Professionals encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay comfortable at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, Care Pros and staff. From the inspection carried out by the CQC, our services have been rated 'Outstanding' which we are very proud of and continue to thrive and achieve such accolades by effectively providing the mast amazing care our Care Pros deliver on a daily basis. We make sure our Care Pros and Clients are well matched to ensure the best service and with our minimum one-hour care calls, relationships will be made that is a connection in friendship rather than just Client and care provider.
