Delt Shared Services Ltd

Name: Delt Shared Services Ltd
Address: 2 Derriford Business Park, Plymouth, PL65QZ, GB
Telephone: +441752308888

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Delt Shared Services Ltd

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The South West's Premier Shared Service Provider

04/11/2026

Yesterday, we brought our leaders from across the business together at Exeter Racecourse for our latest Leadership Away Day.

We invested the time in taking our leaders out of the business for the day to encourage collaboration between teams and leaders who may not work together regularly, while focusing on the bigger picture of where we're heading as an organisation.

Building on conversations from our first away day six months ago, we reflected on the changes we've made since then and whether we've seen positive differences as a result. Discussions included how we've challenged tolerated behaviours, the role of AI and how we work alongside it, and what we can continue to do better. We also spent time exploring an important question, what does being "Delt" mean?

Our people-first culture is something we're really proud of, reflected in being recognised as one of the UK's Most Loved Workplaces®. But culture is something that is constantly evolving, especially as we’re growing, and we're committed to continually improving it.

Our Head of IT Operations, David Wilson, summarised his advice for us in one line:

"Be a part of the culture you want to see!"

Thank you to everyone who engaged with the day and shared their insights and experiences.

30/10/2026

Throughout October, our Women's Health Network has been shining a spotlight on important health and wellbeing topics that affect so many of our colleagues.

This month, we marked World Menopause Day with a lunchtime session led by our fantastic Menopause Ambassadors, Danielle Clark, and Nicola Bonas, creating a safe and supportive space for open conversations, shared experiences and practical advice.

We also invited Breast Cancer UK to host a Breast Cancer Awareness Month lunchtime talk, helping to raise awareness, encourage early detection and promote understanding around a topic that touches many lives. Thank you to Lauren, for a really interesting and engaging session!

At Delt, we're committed to supporting colleague wellbeing and creating opportunities for inclusive conversations about health. By talking openly, sharing knowledge and supporting one another, we can help build a workplace where everyone feels informed, empowered and valued.

A huge thank you to everyone who attended, contributed and helped make these sessions such a success.

We're looking forward to continuing the conversation next month as we turn our attention to men's health and explore how we can support colleagues through another programme of awareness and wellbeing activities.

28/10/2026

Throughout Cyber Awareness Month, we've been sharing simple ways to stay safe online with our employees and our valued customers, from spotting scams to keeping your devices up to date.

One scam currently affecting people across the UK starts with an unexpected call, voicemail or message asking you to "add this number on WhatsApp".

While it may seem harmless, it can be the first step in a scammer trying to gain your trust, gather information or persuade you to part with money.

A few simple habits can go a long way:

🔒 Be cautious of unexpected messages and calls
🔒 Never share passwords, verification codes or bank details
🔒 Be wary of unsolicited job offers or opportunities that seem too good to be true
🔒 Take a moment to pause and verify before responding
🔒 Block and report suspicious numbers

Cyber security isn't just an IT issue. We all have a role to play in protecting ourselves online, whether at work or at home.

Remember, if something doesn't feel right, trust your instincts and check before you act!

21/10/2026

Yesterday, we welcomed Symbios Health to our Plymouth office to provide flu vaccinations for Delt colleagues as part of our ongoing wellbeing programme. The clinic gave staff the opportunity to receive their flu jab conveniently during the working day, helping them prepare for the winter months ahead.

The annual flu vaccine remains one of the most effective ways to reduce the risk of seasonal flu, helping to protect both individuals and those around them. By taking steps to stay healthy, we can also help minimise disruption caused by seasonal illness across our teams and the customers we support.

This initiative is particularly important given the increased pressures often experienced across health and care services during winter. As a trusted partner to NHS Devon, we're proud to support the wider effort to help keep people well and reduce avoidable strain on frontline services during one of the busiest periods of the year.

Supporting the wellbeing of our people remains a key priority, and we're pleased to be able to offer initiatives like this that make it easier for colleagues to look after their health.

16/10/2026

This week, our Customer Relations and Communications team visited North Somerset Council's Town Hall in Weston-super-Mare, the Council's main site and home to many of our Delt colleagues.

As one of our shareholders, North Somerset Council is a valued partner, making it especially important to spend time with both our teams and Council colleagues face-to-face.

The visit provided an opportunity to strengthen connections across our organisation, helping to bridge the geographical distance between our head office in Plymouth and colleagues delivering services in North Somerset.

We also spent time with North Somerset Council's Communications team, reinforcing the strong partnership we've built and exploring how we can continue working even more closely together in the future.

One of the highlights of the day was speaking with the teams who support North Somerset residents, handling enquiries on everything from Blue Badge applications to recycling collections. The consistent theme throughout every conversation was the warmth and professionalism shown by our colleagues in delivering reliable services for residents every day.

Thank you to everyone who welcomed us and took the time to share their experiences. It's always inspiring to see the people behind the services and partnerships that make a real difference to our customers and communities.

08/10/2026

Recently, our teams worked alongside our partner, Plymouth City Council, to complete a workspace technology upgrade at Ballard House, helping ensure colleagues have the right equipment to make the most of their devices and work effectively.

Bringing together expertise from our Project, Service Desk and Field teams, the work focused on replacing older and missing peripheral equipment, including docking stations that were not compatible with newer laptops. The upgrades were completed over a weekend to minimise disruption and ensure colleagues could return to fully equipped workspaces.

The improvements have helped create a smoother user experience, enabling staff to make the most of their technology and continue delivering services to residents efficiently.

We're proud to support Plymouth City Council as a valued partner and would like to thank everyone involved for their commitment and teamwork in delivering this successful upgrade!

📸 Pictured: Cody from our Service Desk team supporting the project at Ballard House.

06/10/2026

How can we create workplaces where conversations about women's health happen openly and without stigma?

In our latest Leading Through Shared Insights podcast, Nicola Bonas and Matt Baker sit down with Learning and OD Specialist, Lindsey Daw, and Menopause Ambassador, Danielle Clark, to discuss why open conversations about women's health, menopause and wellbeing are so important, and how we can all play a part in creating supportive and inclusive workplaces.

The episode also marks the launch of Delt's new Women's Health Network, a space designed to connect colleagues, share experiences and build lasting support.

One key takeaway? These conversations are for everyone. They're for managers, colleagues, partners, friends and family members too.

Listen to the full episode here: https://rebrand.ly/womens-health-and-wellbeing-podcast

02/10/2026

🎉 A double celebration for Delt! This week marks two important milestones for our organisation.

Yesterday, 1st October, marked one year since North Somerset Council joined Plymouth City Council and NHS Devon as shareholders in Delt's shared services partnership.

Over the past 12 months, we've welcomed new teams and colleagues into the business, whose expertise, dedication and collaborative approach have strengthened our services and helped make the transition a success.

The occasion is made even more special as Delt also celebrates its 12th birthday, providing an opportunity to reflect on our journey so far and look ahead to the future with confidence.

A huge thank you to all our colleagues, customers and partners who have been part of this success. Together, we continue to innovate, collaborate and help our customers do amazing things.

29/09/2026

Our people are at the heart of everything we do. That's why we're continuing our Humanising Delt series, giving our customers, partners and colleagues the opportunity to get to know the people behind the services we deliver every day.

This time, we're shining a spotlight on Stephen Eyre, our HR Operations Specialist. From welcoming new starters on their very first day to supporting major organisational projects, Stephen plays a key role in helping our people thrive.

Since joining Delt, he's grown from HR Coordinator to HR Operations Specialist, completed his CIPD qualifications with Delt's support, and helped onboard colleagues through one of the biggest periods of growth in our organisation.

When asked what advice he'd give to someone starting their career at Delt, Stephen's answer was:

"Take all the opportunities that are available to you!"

Read Stephen's story and discover more about his journey, career highlights, and why he believes Delt is such a unique place to work.

Read the full profile: https://rebrand.ly/meet-stephen-hr-operations

24/09/2026

What does one of the world's leading cyber security events mean for our customers?

This week, our Head of IT Operations, Dave, attended Gartner's Security & Risk Management Summit in London, joining industry leaders to discuss the evolving cyber landscape.

From improving conversations with senior leadership to rethinking how organisations communicate and manage cyber risk, Dave has shared four practical takeaways that resonated most with him and that we're bringing back into our own approach at Delt.

Read more on LinkedIn: https://lnkd.in/p/e-r47qAC

Address

2 Derriford Business Park
Plymouth
PL65QZ

Telephone

+441752308888

Website

http://www.deltservices.co.uk/

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