Delt Shared Services Ltd

10/06/2026

Continuous learning and collaboration are key to turning emerging technologies into real business value!

We're pleased to see our Chief Information Officer engaging with industry leaders and peers at the Gartner event, exploring the latest developments in AI, leadership, and digital transformation.

We look forward to bringing these insights back to Delt and translating them into meaningful outcomes for our customers, colleagues and partners.



Read more and keep an eye out for more updates on LinkedIn:

Every day is a school day. Excited to be joining Gartner C-level Communities for what looks like a good agenda focused largely on AI. Lots of networking opportunities with fellow peers. Looking forward to bringing back some actionable insights. Delt Shared Services Ltd

09/06/2026

Cyber threats are evolving fast, but does the response need to be complicated?

In the latest episode of our Leading through shared insights podcast, Nicola Bonas and Matt Baker are joined by our Chief Information Officer, Paul Jones, to discuss why cyber security is a core organisational risk, not just an IT issue.

From the growing impact of AI on cyber threats to the importance of strong cyber hygiene, resilience, and the "human firewall", the conversation focuses on the practical steps organisations can take to reduce risk and prepare for disruption.

The message is simple: stay calm, get the fundamentals right, and build resilience.

Listen to the episode and join the conversation: https://rebrand.ly/cyber-security-podcast

You can find more thought leadership from us on our new shared insights hub, now live on the Delt website. Explore more here: https://rebrand.ly/cbc0a1

05/06/2026

We're proud to support our valued partner, NHS Devon, in helping spread this important reminder.

If you're eligible for the spring COVID-19 vaccine, make sure you book your appointment before the programme ends on 30 June.

Please see NHS Devon's post below for details and eligibility information.

Less than one month left to get your spring COVID-19 vaccine. Eligible people in the South West are being urged to get their spring COVID-19 vaccine before the offer ends on 30 June.

Visit: https://ow.ly/BOCF50Z7X6c

02/06/2026

The AI Budget Problem by Delt’s CEO, Giles Letheren explores a growing challenge for organisations investing in AI - the gap between today’s optimism and tomorrow’s real costs. As AI becomes central to transformation, the question is whether current business cases will still hold when pricing and usage evolve.

It’s the second written insights piece featured on our new shared insights hub, now live on the Delt website. Read it here: https://deltservices.com/the-ai-budget-problem/

The Delt shared insights hub brings together written articles and audio podcasts exploring the ideas shaping public sector transformation - from AI and innovation to leadership, operational excellence and smarter partnerships.

A space for real perspectives, shared experience and better decision-making.

Explore the hub and read the latest insights on the Delt website: https://deltservices.com/shared-insights/

29/05/2026

Yesterday afternoon, the Delt Events Team helped everyone make the most of the warm weather with a surprise visit from an ice cream van to our Plymouth site. Employees were able to collect vouchers and take a break outside to enjoy a well-earned treat in the sunshine.

A big thank you to the Events Team for organising, to everyone who took part and helped create a positive atmosphere throughout the day, and of course to Nicky's Ices!

For colleagues based in North Somerset, tokens were also provided for use at PJ’s Ice Cream Parlour in Weston-super-Mare, ensuring wider participation across our teams.

Initiatives like this support our wider social wellbeing pillar, which ultimately helps to encourage a positive workplace culture across Delt! 🍦

28/05/2026

We’re excited to launch the first episode of our new podcast in our “Leading Through Shared Insights” thought leadership series.

In this episode, hosts Matt Baker., Delt Customer Architect, and Nicola Bonas, Delt's Chief Customer Officer, explore a fast-emerging topic in healthcare: Ambient Voice Technology (AVT), AI tools that listen in clinical consultations and take care of the note-taking, so clinicians can focus more on patients and less on admin.

It sounds simple, less typing, more talking. But is it really that straightforward?

We explore what AVT could bring, from giving clinicians back valuable time to improving patient connection, alongside the real-world challenges including clinical safety and oversight, and accuracy in busy, multi-speaker environments.

We’re also opening the door to the wider community.

If you’re a healthcare leader, clinician, or public sector innovator working with Ambient Voice Technology or navigating AI in primary care, we’d love to hear from you, whether as a future guest or a collaborator sharing real-world experience.

Get in touch with our team at [email protected] if you're interested in getting involved.

Listen to the first episode and join the conversation as we explore how technology is reshaping care: https://rebrand.ly/delt-shared-insights

22/05/2026

Is your organisation prepared for the next shift in cyber risk? Frontier AI is rapidly changing the cyber landscape, not by creating entirely new threats, but by accelerating the speed, scale and accessibility of existing ones.

In our latest Leading Through Shared Insights piece, our Chief Information Officer, Paul Jones, shares his views on what this means for leaders right now.

From AI speeding up how quickly attackers can find weaknesses, to the shrinking time between a vulnerability being discovered and being exploited, the takeaway is clear: Rather than panic, this is an opportunity to prepare.

Key focus areas include:

• Strengthening visibility and vulnerability management

• Accelerating detection and response

• Reinforcing business continuity

• Ensuring suppliers can keep pace

• Treating cyber resilience as a leadership priority

Read the full article here: https://rebrand.ly/frontier-ai

Recent research from Anthropic on its Claude Mythos Preview model suggests a step change in how quickly AI can help identify vulnerabilities and build working exploits. While these claims come from the vendor itself and should be treated with caution, the wider direction of travel is clear: advanced...

21/05/2026

Supporting local services is about finding practical ways to make things easier for residents and council teams alike.

As Plymouth rolls out its new city-wide food waste recycling service, we’ve been pleased to support our valued partner, Plymouth City Council, behind the scenes to help make the transition as smooth as possible for households across the city.

The new service is an important step towards reducing food waste and creating renewable energy and fertiliser from materials that would otherwise go to landfill.

Working alongside the Council’s Food Waste Team, we supported the first phase of resident communications, helping ensure people received clear information at the right time. One simple but effective idea was delivering guidance leaflets inside the new food waste bins themselves, making it easier for residents to access the information when they needed it.

Alongside print and mail support, our teams also helped with updates to collection information online and supported the move to a new system for managing bin collections.

Projects like this show the value of close collaboration between local organisations, especially when delivering large-scale public services that directly impact communities.

A big well done to everyone involved in delivering such an important initiative for the city.

14/05/2026

Exciting opportunities! Help our Board do amazing things!

As we enter an exciting new phase of growth and transformation, we are looking for exceptional individuals to join our Board.

We are recruiting for:
• Chair Designate
• Independent Non-Executive Director
• Associate Non-Executive Director

Our Board plays a vital role in supporting an organisation that delivers critical digital, cyber, HR, finance and back-office services to public-sector partners supporting more than two million people. We believe technology and shared services can transform how public services are delivered, improving outcomes for communities across the South West and beyond.

We are particularly interested in hearing from candidates with experience in:
• Finance, audit, governance or assurance
• Digital, IT, cyber security or transformation
• People, workforce or organisational change

We are also proud to offer an Associate Non-Executive Director opportunity for aspiring or emerging leaders looking to develop board-level experience in a supportive and values-led environment.

At Delt, we are committed to inclusive leadership and believe the strongest boards bring together diverse perspectives, experiences and ways of thinking.

Apply by 11th June 2026 at 11am
Find out more and apply via our recruitment microsite: https://rebrand.ly/delt-board

12/05/2026

Today we’re celebrating the amazing nurses across Devon Partnership NHS Trust and the wider NHS.

It’s a privilege to support such dedicated professionals whose compassion and expertise make a real difference every day. We’re proud to be a valued partner in helping deliver the care and support people need.

Thank you for everything you do.