03/09/2026
We love hearing from our client! Here is a nice testimonial from a wonderful charity we support.
"As a small charity without in-house IT expertise, we wanted to understand whether our systems and working practices were sufficiently secure and what action was needed to reduce risk. Our existing IT support had largely focused on resolving individual problems as they arose, rather than taking a proactive overview of our systems and cybersecurity needs.
Michael at Timeless IMS carried out a comprehensive review of our systems and identified a number of issues and weaknesses that we had not previously been aware of. He helped us understand the risks, prioritise the action needed and put more robust arrangements in place. Timeless IMS continues to provide us with ongoing cybersecurity support.
Michael is knowledgeable, approachable and generous with his expertise. He took the time to understand how our organisation operates, explained technical issues clearly and recommended practical, proportionate solutions that are appropriate for a small charity.
The greatest benefit has been moving from a reactive, 'sticking plaster' approach to a much more informed and proactive understanding of cybersecurity risk. Michael has shared valuable knowledge with me about our systems, how they should be set up and how risks should be managed. This learning has then been shared with the wider team, helping staff become more aware of potential threats and clearer about how to respond.
We would recommend Timeless IMS to other charities and small organisations looking for trustworthy, practical cybersecurity support. Michael's comprehensive approach has helped us uncover risks we did not know existed, improve our systems and build our own understanding and confidence. We also value the reassurance of continuing to receive ongoing support as our needs develop".