09/09/2026
Policies can be approved. Procedures can be documented. Templates can be prepared. But day-to-day compliance ultimately depends on how people understand and apply the framework in practice.
Under the current real estate regulatory framework, every real estate agent must exercise skill, care, diligence and competence in their work. Agents must also have sound knowledge of the Act, Regulations and other applicable laws, and undertake continuing education as required by the Authority.
๐๐ก๐๐ฌ๐ ๐ซ๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ ๐ฆ๐๐ค๐ ๐๐จ๐ฆ๐ฉ๐๐ญ๐๐ง๐๐ ๐๐ง ๐จ๐ง๐ ๐จ๐ข๐ง๐ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ฒ, ๐ซ๐๐ญ๐ก๐๐ซ ๐ญ๐ก๐๐ง ๐ ๐จ๐ง๐-๐จ๐๐ ๐๐ฑ๐๐ซ๐๐ข๐ฌ๐.
Questions worth considering include:
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Do agents understand their regulatory responsibilities?
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Can employees recognise situations that require escalation?
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Is learning practical and relevant to different roles?
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Are new joiners introduced to key conduct expectations?
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Can competence and continuing learning be demonstrated if reviewed?
Strong professional standards are reinforced through clear expectations, appropriate supervision and ongoing learning.
๐๐ง ๐๐ฅ๐๐ซ๐ญ ๐๐ ๐จ๐ ๐๐๐ฅ๐๐ซ'๐ฌ ๐๐๐๐ฅ ๐๐ฌ๐ญ๐๐ญ๐ ๐๐๐ ๐ฎ๐ฅ๐๐ญ๐จ๐ซ๐ฒ ๐๐๐๐๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ซ๐ข๐๐ฌ, we look at competence, training and the practical measures that can support consistent professional conduct.
๐ ๐๐ซ๐๐ฆ๐๐ฐ๐จ๐ซ๐ค ๐ฉ๐ซ๐จ๐ฏ๐ข๐๐๐ฌ ๐๐ข๐ซ๐๐๐ญ๐ข๐จ๐ง. ๐๐๐จ๐ฉ๐ฅ๐ ๐๐๐ญ๐๐ซ๐ฆ๐ข๐ง๐ ๐ก๐จ๐ฐ ๐๐๐๐๐๐ญ๐ข๐ฏ๐๐ฅ๐ฒ ๐ข๐ญ ๐จ๐ฉ๐๐ซ๐๐ญ๐๐ฌ.
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