Urban Piso Wifi Support

24/11/2025

🚨 Connectivity Notice for PLDT/SMART Users 🚨

We’re currently seeing an issue affecting customers using PLDT connections, where EAPs appear disconnected and the captive portal cannot be accessed.

✅ Our Omada servers are up and running normally
✅ Connections using other ISPs are working without any issues
⚠️ The problem is isolated to PLDT network routes

If you are experiencing this, please note that your local network and our servers are not the cause — the disruption is related to PLDT’s side.

We recommend temporarily connecting through a different ISP or mobile data until the issue is resolved by PLDT.

We’ll continue to monitor the situation and share updates as they become available.

Thank you for your patience and understanding.

18/11/2025

Good evening po. May global outage po ngayon si Cloudfare and sobrang daming servers po ang affected kasama po ang LPB. waiting pa po tayo ng official announcement from LPB pero much better if iturn off po muna natin ang kiosk natin.

09/11/2025

Ingat po tayong lahat sa paparating na bagyo. Sa may mga kiosk at pisowifi itago nyo muna para di madamage. Keep safe 🙏

Send a message to learn more

17/09/2025

We would like to announce that if you encounter any issues with the message 'Transaction is Processing'

Please check the LPB app or lpbkiosk.com to confirm whether the transaction has been refunded or successfully completed before proceeding with a retransaction

This issue is from our provider. We have already reported it to them to fix this intermittent problem with GCash Cash-in

31/07/2025

To our valued Cloud-Based Pisowifi clients,

We are currently performing an important cloud server upgrade to improve the performance and reliability of our services.

During this time, you may experience temporary slowness or your units may go offline. Please rest assured that our team is actively working to complete the upgrade as quickly as possible.

✅ No action is needed on your end – once the upgrade is complete, services will automatically resume as normal.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Send a message to learn more

05/07/2025

LPB TOP UP RECOMMENDED BANKS

BPI AND METROBANK
FOR FAST APPROVAL

02/04/2025

Good evening. DafoxTech website is down at nareport na din po natin sa kanila. Much better po is ioff nyo muna ang ating machine para maiwasan ang problema sa transactions.

Salamat po.

25/03/2025

Please be advised

📣 SERVICE PROVIDER SCHEDULED MAINTENANCE

Nais po naming ipaalam na magkakaroon ng scheduled system maintenance and ating provider (EcPay).

During this time, all provider's services will be unavailable.

Start Date/Time: March 25, 2025, 9:00 PM
End Date/Time: March 26, 2025, 8:00 AM

We will make an update once mag resume na ulit ang services.

Thank you from DafoxTech

17/03/2025

Good news! Pwede na po tayo magpaupgrade ng bill acceptor firmware para makabasa ng new polymer bills. Pls send us a message for instructions.

05/03/2025

Important update. Please take time to read. Thank you!