Eber

We empower businesses to retain customers with proven loyalty and marketing solutions Eber is a Loyalty Marketing Platform.

We believe that providing a better experience is a priority for every business. That’s why Eber empowers businesses to execute their loyalty strategy and grow long-term customer relationships, using our proven loyalty and marketing solution. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base.

04/09/2026

🇲🇾 TamJai Mixian launched in Malaysia with zero local customer data.

🚀 So they launched loyalty on day one instead of waiting to see how the market reacted.

🧾 The bet paid off. Sunway Pyramid's opening activation pulled 800+ sign-ups in three days. The queue got so long, the mall asked the team to divert foot traffic and stay open past closing. 🧾

📈 Then came the real lesson. Swapping a generic welcome offer for a fixed RM5.90 first bowl doubled monthly sign-ups within weeks.

Loyalty programs live or die on the first offer, not the tier structure. 🍜

Full case study 👉 https://eber.co/tamjai-mixian-case-study/

02/09/2026

What makes people stay loyal to a brand?

Watch the full video through the link below!
https://www.youtube.com/watch?v=dBTdYVijKms&t=386s

01/09/2026

☕ A café owner told us:
“𝗜 𝗮𝗹𝘄𝗮𝘆𝘀 𝗸𝗻𝗲𝘄 𝗺𝘆 𝗿𝗲𝗴𝘂𝗹𝗮𝗿𝘀 𝘁𝗮𝗹𝗸𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘂𝘀. 𝗜 𝗷𝘂𝘀𝘁 𝗻𝗲𝘃𝗲𝗿 𝗵𝗮𝗱 𝗮 𝘄𝗮𝘆 𝘁𝗼 𝗿𝗲𝘄𝗮𝗿𝗱 𝘁𝗵𝗲𝗺 𝗳𝗼𝗿 𝗶𝘁.”

That changed when they set up 𝗘𝗯𝗲𝗿 𝗥𝗲𝗳𝗲𝗿𝗿𝗮𝗹.

Instead of paying for ads to reach strangers, they activated the 𝟱𝟬 𝗹𝗼𝘆𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 who already loved them. ❤️

Every time a referred customer spent, the referrer earned points. 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆. ✨

No manual tracking.
No complicated voucher systems.
Just loyal customers doing what they already do — 𝗿𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗶𝗻𝗴 𝗴𝗼𝗼𝗱 𝗰𝗼𝗳𝗳𝗲𝗲. ☕🤝

𝟯 𝗺𝗼𝗻𝘁𝗵𝘀 𝗹𝗮𝘁𝗲𝗿: 𝟮𝟬𝟬 𝗻𝗲𝘄 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀.
Acquisition cost? A fraction of what they'd have paid in ads. 💰

Your loyal customers are already one of your strongest marketing channels.

𝗔𝗿𝗲 𝘆𝗼𝘂 𝘂𝘀𝗶𝗻𝗴 𝘁𝗵𝗲𝗺? 👀

📲 Run your numbers now:
https://eber.co/tools/referral-calculator/

28/08/2026

🍕 GoPizza entered Malaysia with 𝗻𝗼 𝗱𝗶𝗻𝗲-𝗶𝗻 𝗿𝗲𝘀𝘁𝗮𝘂𝗿𝗮𝗻𝘁, 𝗻𝗼 𝗴𝗿𝗮𝗻𝗱 𝗹𝗮𝘂𝗻𝗰𝗵, 𝗮𝗻𝗱 𝗮 𝗸𝗶𝗼𝘀𝗸 𝗯𝘂𝗶𝗹𝘁 𝗳𝗼𝗿 𝘁𝗮𝗸𝗲𝗼𝘂𝘁 𝗼𝗻𝗹𝘆.

📈By January, just three and a half months after launch, they were closing in on 𝟭𝟬,𝟬𝟬𝟬 𝗺𝗲𝗺𝗯𝗲𝗿𝘀.

The unlock wasn't a bigger marketing budget. 💰

It was a 𝗥𝗠𝟱.𝟵𝟵 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗽𝗶𝘇𝘇𝗮 against a RM9.90 regular price, easy enough to try on impulse, paired with 𝗤𝗥 𝘀𝗶𝗴𝗻-𝘂𝗽 𝗮𝘁 𝗲𝘃𝗲𝗿𝘆 𝘁𝗮𝗯𝗹𝗲 📱 so browsing turned into signing up without a single paper form.

🚀 Per the marketing team, it's the 𝗳𝗮𝘀𝘁𝗲𝘀𝘁 𝗻𝗲𝘄-𝗯𝗿𝗮𝗻𝗱 𝗴𝗿𝗼𝘄𝘁𝗵 𝗛𝗲𝘅𝘁𝗮𝗿 𝗵𝗮𝘀 𝘀𝗲𝗲𝗻, ahead of their own sister brand's launch.

🍕 Full mechanics in the case study: https://eber.co/go-pizza-case-study/

27/08/2026

🤔 Most F&B and retail teams build a loyalty program first, then figure out if it worked.

𝗙𝗹𝗶𝗽 𝘁𝗵𝗮𝘁 𝗼𝗿𝗱𝗲𝗿.

💰Our ROI calculator shows what a loyalty program could return for your business 𝗯𝗲𝗳𝗼𝗿𝗲 𝘆𝗼𝘂 𝘀𝗽𝗲𝗻𝗱 𝗮 𝗱𝗼𝗹𝗹𝗮𝗿 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗼𝗻𝗲.

📊 Plug in your average order value, visit frequency, and customer base. Get a real number back.

📈 Loyalty members already spend 𝘂𝗽 𝘁𝗼 𝟭.𝟲× 𝗺𝗼𝗿𝗲 𝗮𝗻𝗻𝘂𝗮𝗹𝗹𝘆 across F&B, retail, and hospitality.

See what that could look like for 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱 𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝗹𝗹𝘆.

Try it free: https://eber.co/tools/loyalty-roi-calculator/

⏱️ Sound like something worth 2 minutes?

26/08/2026

Last seen:
3 weeks ago.

No rejection.
No feedback.
Just… eternal hope. 😂

What’s your longest “we’ll get back to you” wait? 👀

26/08/2026

𝗚𝗲𝗻 𝗭 𝗱𝗶𝗻𝗶𝗻𝗴 𝗽𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝘆

Hong Kong's younger generation isn't just asking "what to eat" anymore.

It used to be about taste alone.

Now, it's about whether it's worth it, worth posting, worth sharing.

🎥 Outback HK breaks down the new consumer mindset.

25/08/2026

🇭🇰 Hong Kong diners don't join loyalty programs the way other markets do.

👀 Here are 3 things Outback Steakhouse Hong Kong learned about running membership in one of APAC's most competitive F&B markets.

🎥 Watch the full story: https://www.youtube.com/watch?v=_LDEnawpb4U&t=1453s

24/08/2026

🔍 Customers used to discover new brands through search or ads.

📱 Increasingly, they discover them scrolling a social feed, then buy without ever leaving the app.

⏱️ That shift changes what loyalty needs to do. If the first touchpoint is social, your loyalty program needs to be able to enroll a customer from that moment, not three steps later after they've found their way to your website.

✅ The brands adapting well are building enrollment flows that work natively inside social commerce, not just linking out to a separate loyalty sign-up page.

If your loyalty sign-up requires leaving the platform where the customer found you, you're losing people at exactly the moment they were most interested.

21/08/2026

🍽️ Outback Steakhouse Hong Kong had one membership program that looked the same for every guest, whether they came once a year or every week.

📈 So they built a paid tier worth opting into. Prestige members now visit three times more often than free VIP members, and over 90% of paid members stay active.

The shift wasn't more perks. It was rewards triggered by the moment a guest is actually dining, not a monthly blast that lands days later.

🚀 Six thousand new members in one month. A quarter of bookings now start in-app. Here's how the two-tier system and the CRM migration behind it worked.

Full case study: https://eber.co/outback-steak-house-case-study/

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380 Jalan Besar, Arc 380 #07/06
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http://eber.co/

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