06/10/2026
Our client came to us with an issue pertaining to the rear tailgate not opening. On this particular Nissan, there is no mechanical cable driven system, the latch is electronic, and the only release is a touch pad sensor mounted in the rear applique. We duplicated the concern and had to enter the rear of the car over top of the seats, pulling the trim off, to expose the components and wiring. After checking the diagram to see how the sensor communicates to the intelligent key module, to the body control module, through fused 15a protection, and sends signal to the latch for release, we saw an opportunity for quick verification by jumping to a shared ground. This allowed us to check operation of the latch assembly and confirm it was working, watching scanner data we could see the request made, telling us the key module and BCM were in function too, and that our client just needed a new touch pad. A quick call to Nissan and within hours out guest was back on the road ready to load the weeks groceries without bending backwards over their seat.
