05/04/2026
Large transformations succeed or fail based on how well people are brought along.
When KeyBank launched its Digital 17 enterprise transformation, the initiative aimed to redefine the digital banking experience for clients while enabling employees to confidently support that shift.
Roeder Consulting partnered with KeyBank as an ex*****on and change leadership partner, helping translate strategy into coordinated action across a complex organization.
Our work focused on:
• Stakeholder strategy
• Employee-centric communications
• Digital change enablement
• Leadership alignment across teams
Rather than acting as an external project office, we worked alongside leaders to support judgment, coordination, and steady ex*****on through one of the bank’s most significant digital initiatives.
Ex*****on partnerships are not about doing more work.
They are about reducing the risk of important work failing.
*****on
Some organizations can afford to miss a deadline, rework a decision, or let an initiative drift. Others cannot. We work with organizations where ex*****on matters because the consequences of failure are real—financially, operationally, reputationally, or in human terms. In these environments, prog...