TieTechnology

02/13/2026

Check out the latest podcast from Technology Reseller featuring Mike Wehrs. Lots of exciting things ahead!

https://telecomreseller.com/2026/02/12/tietechnologys-genie-1-1-elevates-voice-to-a-first-class-it-asset-podcast/

01/29/2026

Everyone wants AI-powered customer experience.
Few organizations have the integration to support it.

In a new CRM Buyer article, TieTechnology founder Jim Eckes highlights why connecting phone systems and CRM platforms is the missing link to smarter AI. When voice and data operate in silos, even the most advanced AI can’t deliver meaningful results.

The message is clear: integration isn’t optional—it’s strategic.

👉 Read the full article to learn why:
https://bit.ly/46o3DaX

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first gives agents and automation the data needed to route calls faster and personalize service.

09/25/2025

🎙️ TieTechnology co-founder Jim Eckes was recently featured on the Office Hours with David Meltzer podcast, co-hosted by Blaine Bartlett - International Best Selling Author and Top Executive Coach and Rhett Power.

In this conversation, Jim shares how decades in telecom have shaped his vision for bringing legacy phone systems into the future, and why integrating AI with modern VoIP solutions is transforming how businesses serve their customers.

Together, they dive into the future of technology, innovation, and how businesses can rethink customer experience in a rapidly changing digital world.

🎧 Listen to the full episode here: https://apple.co/4mEc6wf

Podcast Episode · Office Hours with David Meltzer · 09/04/2025 · 30m

09/19/2025

Great to see iTWire.com featuring our new Jeannie softphone system!

For readers interested in how technology is transforming business operations, ITWire’s coverage explains how tools like Jeannie can help streamline workflows, reduce costs, and improve client engagement.

Full article here: https://bit.ly/4negAL3

Thanks to ITWire for putting a spotlight on the critical role of communications in today’s business environment.

Powerful softphone solution cuts costs and boosts productivity for growing businesses—backed by unmatched customer support TieTechnology today announced the official launch of the Jeannie Business Grade Softphone System—a transformative phone solution designed to seamlessly integrate with d...

09/16/2025

Big news from TieTechnology!

We’ve officially launched Jeannie—a business-grade softphone system designed to cut costs, boost productivity, and seamlessly integrate with your CRM. Whether your team uses desk phones, softphones, or both—Jeannie works where you work.

💡 Want the full story?
👉 Read the official press release: https://bwnews.pr/3VhF9uj

TieTechnology Launches “Jeannie” Business Grade Softphone System, Revolutionizing CRM-Integrated Voice Communication

06/26/2025

Today, we’re proud to announce that TieTechnology’s best-in-class telephony solutions are now fully integrated with both ServiceTitan and PestPac — two of the most trusted CRMs in the field services industry.

These integrations are more than just a technical milestone — they’re a direct reflection of our commitment to helping service-driven businesses do more, communicate better, and never miss a call that matters.

- Seamless CRM integration
- Always-on, human-powered support
- Zero-downtime deployments
- Purpose-built features for field techs and office teams

As Jim Eckes, our founder, put it:
"We don’t just install systems. We create an enhanced customer experience — and we stand behind every call."

We're raising the bar for what field service pros should expect from a phone provider. And we’re just getting started.

Read the full announcement here:
https://apnews.com/press-release/business-wire/tietechnology-brings-its-best-of-business-telephony-solutions-to-servicetitan-and-pestpac-crm-installations-eb4e48042e214c74a6157eaee9541310

SARASOTA, Fla.--(BUSINESS WIRE)--Jun 26, 2025-- TieTechnology, today announced new integrations for ServiceTitan and PestPac — two of the most popular names in field service CRM software.

04/25/2025

ICYMI — In case you missed it!
TieTechnology's Jim Eckes shared powerful insights in Healthcare Business Today on a topic that’s still just as urgent:

“How Outdated Telecom Infrastructure Is Hurting Healthcare Organizations.”

From communication breakdowns to patient care delays, outdated systems are silently straining healthcare providers. Jim breaks down the risks—and what leaders can do to modernize and move forward.

Catch up on the article here: https://bit.ly/4iEKAwt

Outdated telecom infrastructure hampers healthcare organizations, affecting communication, efficiency, and patient outcomes.

04/21/2025

We're about to go into one of the harder economic times most of us have seen. It's at this time where your technology needs to be an asset to you. It needs to work for you!
Thank you IT BUSINESS NET for putting my voice to this.

Communications Lead Story Telecom Maximizing the Phone’s True Potential by Overcoming Outdated Telecom Infrastructure By Jim Eckes, Co-Founder, TieTechnology Jim Eckes From law firms and dental offices to floral shops and pizza stores, every business that depends on recurring communication with it...

04/03/2025

Oldie but a goodie!!

03/21/2025

TieTechnology founder, Jim Eckes, was recently featured in Authority Magazine as part of their “5 Things I Wish Someone Told Me Before I Became A Founder” series!

Jim shares his journey from stockbroker to telecom innovator, the challenges he faced, and the mindset that helped TieTechnology thrive. From customer-first service to revolutionizing VoIP solutions, Jim dives deep into what sets us apart in the industry.

One key takeaway? Empathy and agility matter. Telecom giants may make customers feel like just another number, but at TieTechnology, our customers are our process, and their needs drive us forward.

Check out the full interview here: https://bit.ly/4bKPRkh

Don’t be afraid of the big dogs. If there is a customer looking to save $12 on their phone bill, don’t beat yourself up if they choose one…

01/17/2025

Are you stuck with a big provider that doesn’t prioritize YOU?
TieTechnology was founded to provide businesses with a better alternative.

Did you know?
Businesses switching to us report:
✅ Faster issue resolution times
✅ Significant cost savings with no reduction in quality
✅ Personalized service plans that evolve with their growth

Your frustration shouldn’t be part of the deal. Reach out today to see how TieTechnology is changing the game: https://bit.ly/4hkmjeG