Touchstone 1

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Touchstone 1 Smarter Wi-Fi, TV, IoT & security solutions for hotels, apartments, and senior living. Custom-built networks. 24/7 expert support. Trusted worldwide since 2003.
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Learn more at www.Touchstone1.com Touchstone1 - formerly known as Hotel Internet Services, delivers smarter technology solutions for properties that can’t afford to settle. Since 2003, we've partnered with thousands of hotels, multi-family communities, senior living facilities, student housing properties, and healthcare campuses across North America, Latin America, Europe, and Australia. We design and build custom networks that go beyond “set it and forget it.” From secure high-speed Wi-Fi and in-room TV entertainment to voice, IoT, and surveillance systems, our solutions are backed by real 24/7 expert support—not subcontractors or ticket bots. Touchstone1 sets itself apart with innovation like our SmartRoom platform and our private, app-free casting solution. These aren’t gimmicks—they’re purpose-built tools that enhance guest and resident experience while reducing IT headaches. And with our award-winning FUSION platform, properties get powerful management tools in a single pane of glass. We believe technology should work for you, not against you. That’s why we don’t disappear after install, and why so many of our partners stick with us year after year. Touchstone1: Where innovation meets reliability—and every connection counts.
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A successful installation is only the beginning.As your property's technology needs grow and evolve, having a trusted te...
11/02/2026

A successful installation is only the beginning.

As your property's technology needs grow and evolve, having a trusted team for ongoing guidance and support becomes just as important as the network itself.

Because long-term performance is built on long-term partnership.

Learn more at touchstone1.com

10/30/2026

Every digital interaction can influence how guests experience your brand, including WiFi reliability.

When hotel WiFi is engineered for high-density environments, it can better support streaming, remote work, and connected room technology during periods of high demand. Thoughtful design and ongoing support help reduce in-room connectivity friction and support a more consistent guest experience.

Your technology partner. Long after installation.

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The return on network infrastructure extends far beyond basic internet bandwidth; it directly impacts operational perfor...
10/28/2026

The return on network infrastructure extends far beyond basic internet bandwidth; it directly impacts operational performance and asset value.

When residential networks are engineered for high-density demand, they simultaneously support property-wide smart technology, access controls, and daily resident connectivity. Proactive infrastructure design reduces recurring support tickets, minimizes operational friction for management teams, and supports long-term lease retention.

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Every residential property has a different layout, building materials, and bandwidth needs.A comprehensive site survey a...
10/26/2026

Every residential property has a different layout, building materials, and bandwidth needs.

A comprehensive site survey and property-specific network engineering help identify potential coverage gaps and capacity constraints before deployment. Touchstone 1 designs property-wide infrastructure around the physical environment and goals of each community, helping reduce operational friction for onsite teams and supporting a better resident experience over time.

Technology designed for your property. Supported by people who care.

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10/23/2026

Property-wide Wi-Fi requires more than stretching wireless signals across a floor plan, it demands managed network architecture engineered for continuous mobility.

When residential networks are designed around building materials, layout density, and real-world usage patterns, residents move seamlessly between units, fitness centers, and common areas without signal drop-off. Proactive infrastructure design eliminates coverage dead zones and minimizes resident friction across the entire asset.

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Choosing network infrastructure is more than an upfront capital decision. It can affect long-term operational efficiency...
10/21/2026

Choosing network infrastructure is more than an upfront capital decision. It can affect long-term operational efficiency and asset value.

Network infrastructure engineered for high-density demand helps support evolving resident bandwidth needs and smart property technology. Proactive network design can help reduce recurring support issues and operational friction for property teams while supporting resident satisfaction and long-term asset performance.

Learn more at touchstone1.com

From high-definition media streaming to secure remote work, guest Wi-Fi usage directly impacts daily hotel operations.Wh...
10/19/2026

From high-definition media streaming to secure remote work, guest Wi-Fi usage directly impacts daily hotel operations.

When network infrastructure is engineered specifically for high-density hospitality environments, it helps prevent bandwidth bottlenecks during peak evening hours.

Proactive network design minimizes in-room connectivity friction, supporting guest satisfaction and protecting long-term brand reputation.

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10/16/2026

Guest review scores reflect the overall property experience, including the digital infrastructure backing it.

When hotel connectivity is engineered for high-density demand, it helps support continuous streaming, remote work, and guest conveniences without disruption.

Proactive network design minimizes in-room friction, helping protect your property’s reputation and supporting positive online reviews.

Learn more at touchstone1.com

Smart building technology requires more than layering hardware onto an existing network; it demands a converged infrastr...
10/14/2026

Smart building technology requires more than layering hardware onto an existing network; it demands a converged infrastructure engineered to support property-wide automation.

When IoT devices, access controls, and resident Wi-Fi operate on a unified network foundation, it helps eliminate system bottlenecks and streamlines daily operations.

Proactive infrastructure design ensures that property automation functions dependably, helping minimize operational friction for management teams and residents alike.

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Myth: 24/7 technical support simply means a generic helpdesk is logged on to log tickets.Reality: True support comes fro...
10/13/2026

Myth: 24/7 technical support simply means a generic helpdesk is logged on to log tickets.

Reality: True support comes from specialized network engineers who understand your property’s specific architecture and operational demands.

Dedicated 24/7/365 support extends beyond answering calls; it encompasses proactive monitoring and continuous system management. Touchstone 1 provides direct access to experienced engineers, helping minimize operational friction for onsite property teams and resolving issues before they impact residents.

Learn more at touchstone1.com

Address

50 S Belcher Road, Suite 116
Clearwater, FL
33765

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18662657575

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