Touchstone 1

Touchstone 1 Smarter Wi-Fi, TV, IoT & security solutions for hotels, apartments, and senior living. Custom-built networks. 24/7 expert support. Trusted worldwide since 2003.
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Learn more at www.Touchstone1.com Touchstone1 - formerly known as Hotel Internet Services, delivers smarter technology solutions for properties that can’t afford to settle. Since 2003, we've partnered with thousands of hotels, multi-family communities, senior living facilities, student housing properties, and healthcare campuses across North America, Latin America, Europe, and Australia. We design

and build custom networks that go beyond “set it and forget it.” From secure high-speed Wi-Fi and in-room TV entertainment to voice, IoT, and surveillance systems, our solutions are backed by real 24/7 expert support—not subcontractors or ticket bots. Touchstone1 sets itself apart with innovation like our SmartRoom platform and our private, app-free casting solution. These aren’t gimmicks—they’re purpose-built tools that enhance guest and resident experience while reducing IT headaches. And with our award-winning FUSION platform, properties get powerful management tools in a single pane of glass. We believe technology should work for you, not against you. That’s why we don’t disappear after install, and why so many of our partners stick with us year after year. Touchstone1: Where innovation meets reliability—and every connection counts.
� www.Touchstone1.com

06/19/2026

At Touchstone 1, network connectivity is not merely a utility we install. It is an infrastructure we engineer.

Every property presents a distinct architectural blueprint, specific density patterns, and unique operational goals. For this reason, our methodology begins with an exhaustive evaluation of the physical environment long before a solution is proposed.

From initial site discovery and technical design to seamless implementation and proactive, 24/7 expert support, every phase of our process is meticulously structured to guarantee uncompromised performance. Elite property experiences do not materialize by accident—they are built through deliberate engineering.

Learn more at touchstone1.com

A high-performance network is only as effective as the planning behind it.We do not believe in simply deploying hardware...
06/17/2026

A high-performance network is only as effective as the planning behind it.

We do not believe in simply deploying hardware and assuming it will meet long-term demands. At Touchstone 1, every robust solution begins with a deep understanding of the physical property, a precise evaluation of its structural challenges, and an infrastructure design tailored specifically to real-world usage.

Consistent, property-wide reliability is never achieved by chance. It is engineered by design.

Learn more at touchstone1.com

Come for the hospitality technology. Stay for the puppies. 🐶See what all the excitement is about at HITEC, help us make ...
06/17/2026

Come for the hospitality technology. Stay for the puppies. 🐶

See what all the excitement is about at HITEC, help us make a RUCKUS, and take a puppy home from Booth 2421.

Thank you, San Diego.Stefan Prince, National Account Manager at Touchstone 1, had a great week at HOTEC Operations 2026 ...
06/16/2026

Thank you, San Diego.

Stefan Prince, National Account Manager at Touchstone 1, had a great week at HOTEC Operations 2026 meeting with hospitality leaders and talking through real technology needs for hotel properties.

We appreciate everyone who took the time to connect, share insights, and discuss better ways to support guest experience, connectivity, and long-term operations.

Technology has never been more advanced.Yet, when it comes to designing, managing, and supporting complex networks, huma...
06/15/2026

Technology has never been more advanced.

Yet, when it comes to designing, managing, and supporting complex networks, human expertise is still what sets a property apart.

Every building has a distinct layout, and every operation faces its own set of challenges. Automation can only go so far. The most reliable outcomes come from professionals who know how to ask the right questions, anticipate structural bottlenecks, and engineer infrastructure around real-world needs rather than templates.

At Touchstone 1, cutting-edge technology is only part of the equation. The dedicated expertise behind it is what truly makes the difference.

Give your guests the experience they expect: touchstone1.com

If a vendor tries to sell you a network before they’ve even looked at your property layout, walk away.A network that wor...
06/10/2026

If a vendor tries to sell you a network before they’ve even looked at your property layout, walk away.

A network that works perfectly for a modern, open-concept lobby will completely fail when sent through thick concrete walls and multiple stories.

We build connectivity based on data, not assumptions. Through precise property discovery and custom design, Touchstone 1 ensures your infrastructure is engineered with purpose from day one.

Learn more at touchstone1.com

Your guests don't care why the network is slow. They just know their Wi-Fi isn't working.They don't want to hear about b...
06/08/2026

Your guests don't care why the network is slow. They just know their Wi-Fi isn't working.

They don't want to hear about bandwidth congestion, outdated hardware, or layout bottlenecks. They just want to connect, stream, and work without a second thought.

In hospitality, minor friction points quickly turn into negative guest satisfaction, bad online reviews, and lost repeat business. At Touchstone 1, we look beyond the technology itself to focus on what matters most: creating exceptional experiences for your guests and providing dependable support for your team, long after installation.

Give your guests the experience they expect: touchstone1.com

Not every guest reports Wi-Fi frustration at the front desk.Sometimes, the experience shows up later in a review.For hot...
06/05/2026

Not every guest reports Wi-Fi frustration at the front desk.

Sometimes, the experience shows up later in a review.

For hotels, reliable connectivity is now part of the guest experience. Touchstone 1 helps properties improve network performance, reduce guest frustration, and support technology long after installation.

Protect the guest experience. Protect your reputation.

Your Property’s Technology Partner. Long After Installation.

A provider can install a system. The real test is what happens next.Technology isn't static. Systems need to evolve, sup...
06/03/2026

A provider can install a system. The real test is what happens next.

Technology isn't static. Systems need to evolve, support needs to respond instantly when things go wrong, and your network has to keep pace as guest expectations rise.

You don't just need a vendor to hand off equipment; you need a partner to help you manage it long-term. That’s the difference we bring to every property we support.

Learn more at touchstone1.com

Address

50 S Belcher Road, Suite 116
Clearwater, FL
33765

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18662657575

Website

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