Agility Recovery

10/20/2026

It's : When the UK's 999 system (their version of 911) went down at 3 a.m., callers could still get through. How?

On October 3, South Central Ambulance Service lost the IT systems behind its 999 and 111 lines. The trust declared a business continuity incident, rerouted calls through other ambulance services, and stood the incident down by 10 a.m.

That handoff worked because of what existed before the outage hit:
- Backup partners named in advance
- A trusted technical path for rerouting calls
- Authority for the night shift to activate the plan
- Capacity sized for peak volume, not just average

This week's test: walk through your own handoff. If your call center, order system, or claims line went down tonight, who would take over? Has your team tested that switch?

Read the full breakdown: https://info.agilityrecovery.com/li-ambulance-999-outage-bc-lessons-blog

10/19/2026

Heading into the holiday season, major retailers have become targets for cyber criminals. ASOS and TFG London were hit within a single week, and H&M is investigating similar claims. The stores stayed open, but the reputational and stock fallout was real: ASOS stock dropped as much as 14%.

According to IBM's Cost of a Data Breach Report, supply chain compromises average $4.91M - enough to take down a business.

What will your organization do if it's hit by a major (or even minor) cyberattack? Explore Agility's cyber resilience options: https://info.agilityrecovery.com/li-cyber-resilience

10/16/2026

Your business continuity plan sets the framework, but when a specific disruption hits, your team needs scenario-specific steps.

Our free scenario response templates, created by a certified business continuity planner, cover four disruptions: facility loss, cyber incident, loss of personnel, and supplier failure.

Each plan runs a few pages, follows the same phases your BCP already uses, and hands control back to the BCP once the scenario work wraps up.

Download the set: https://info.agilityrecovery.com/srp-templates

10/15/2026

AccuWeather's 2026-27 winter forecast centers on a "super" El Niño that could set records and shift where winter risk lands this year.

From the forecast:
▪️ Major Northeast cities may get less than half of last winter's snow
▪️ An active southern storm track will bring more storms to the southern US and Gulf Coast
▪️ There will likely be several heavy rain events, with California facing flood and landslide risk from repeat storms

If your winter plan centers on snow and ice, be sure to test it against flooding, power loss, and site access, too. Three questions to answer this month:
▪️ Which of your sites sit in flood-prone areas?
▪️ How long can each site run without power?
▪️ Where does your team work if a building is inaccessible for a week or more?

Learn more about what a Super El Niño might mean for business continuity: https://info.agilityrecovery.com/super-el-nino-blog

A record-setting El Niño is expected to steer the 2026-2027 winter pattern, shifting storm tracks, snowfall and temperatures across the country while bringing a stormier setup to parts of the West.

10/14/2026

North Country Savings Bank is renovating a branch near Postdam, NY, a project that will take 12-18 months. Thanks to careful planning, their customers will still have tellers and a working drive-through the whole time.

In July, Agility delivered a ReadyFinancial double-wide mobile recovery unit with three teller stations, a private office, a staff kitchen, and a break room.

The drive-through took the most planning: Our team connected the unit to the bank's existing pneumatic tube system and solved the height difference between the interior and exterior tubing so the bank could reuse equipment it already owned.

If your bank or credit union has a renovation, remodel, or relocation on the calendar, set up the temporary branch before the construction starts.

Read the story: https://info.agilityrecovery.com/li-north-country-success-story

10/13/2026

This week's feature: ransomware impact analysis (RIA).

Cybersecurity Awareness Month is a good time to find out how ransomware would hit your critical systems before an attacker shows you. Our RIA pinpoints the weaknesses ransomware could exploit across your infrastructure, endpoints, and configurations, then models attack scenarios to estimate downtime and business impact.

Read our blog to find out how it works: https://info.agilityrecovery.com/li-ria-what-to-expect

10/12/2026

Hurricane Isaias made landfall near Destin, Florida, Friday night as a Category 2 hurricane, then brought flooding, damaging winds, and tornadoes across Georgia and the Carolinas through the weekend. Our thoughts are with everyone affected, especially the families of those who lost their lives.

The latest conditions:
- About 184,000 customers remain without power, down from a peak near 930,000
- Several Florida Panhandle water systems remain under boil-water notices
- Roof damage, flooding, and debris have limited access to homes and businesses from Pensacola to Fort Walton Beach

Our team is supporting members and monitoring conditions across the impacted region. As organizations begin damage assessments, we expect impacts from power loss, facility access, flooding, and supply chain disruption to keep surfacing over the coming days.

If your organization operates in the affected area and needs support, we're here. Talk to a recovery specialist: https://info.agilityrecovery.com/li-discuss-disaster-recovery

10/08/2026

Hurricane Isaias is officially the first hurricane of the Atlantic hurricane season, holding "the record as the latest forming first hurricane in the Atlantic Basin." It's expected to make landfall along the central Gulf Coast Friday night as a Category 2 storm.

If you're in, or near, Isaias's path, now is the time to put your backup power, connectivity, and workspace backup plans on standby. If you're an Agility member, reach out to us to put your organization on alert status if you think you may need to activate your services: 877-364-9393.

In the meantime, visit our severe weather resources center for ways to stay resilient through a storm: https://info.agilityrecovery.com/li-severe-weather-resources

Isaias strengthens into the first hurricane of the 2026 Atlantic season and will bring flooding rain and high winds to the U.S. central Gulf Coast this weekend.

10/07/2026

A couple of weeks ago, a nor'easter cut power to more than 130,000 customers across the Northeast. Most of it came back within a day or two, but some of it didn't.

That gap between the outage durations is where backup power plans get tested. Hurricane Ian took six days to reach 99.99% restoration in Florida; 2024's hurricanes pushed the national average outage duration to nearly twice the previous decade's norm.

Here's how to plan for a longer power outage duration: https://info.agilityrecovery.com/li-multi-day-outage-planning

10/06/2026

This : What happens when your computer becomes a crime scene?

After a cyberattack, your laptops and servers become evidence. Investigators and insurers need them preserved, so your team's first instincts to shut it down, wipe it, and restore it from backup can destroy the details that matter. How do they continue working?

Our free cybersecurity tabletop exercise walks your team through how to plan, prepare, and test your plan before an attack so productivity and data aren't lost.

Download now: https://info.agilityrecovery.com/li-cybersecurity-tabletop