06/01/2026
Say hello to Macey!
Macey joined the HOA Assist team in 2024 and currently serves as a Team Lead in Customer Support. With a strong background in customer service, she is passionate about delivering efficient, empathetic support and creating a seamless experience for homeowners, board members, and vendors.
With experience in escalations and team training, Macey values clear communication, efficiency, and empathy in every interaction. She is committed to supporting HOA Assist’s mission by being a reliable resource when questions arise and helping empower boards and homeowners through clear, helpful support.
In her free time, Macey enjoys playing music. She also loves traveling to the beach and enjoying fun activities such as fairs and theme parks.