11/03/2026
A Message from Fast as Fiber (FAF)
Like many of you, we watching the recent news surrounding Brightspeed internet with concern- both as a customer and as an internet advisor.
We recognize that some customers are experiencing reliable service, while others have faced challenges. FAF is an independent internet advisory and solutions business, not Brightspeed, and we do not control any provider’s network, service or business decisions. We help individuals and families explore available internet options and make informed choices based on their needs. No matter who provides your internet, FAF is here for you.
At this time all we know is that a main fiber service line was cut and several states are affected. The company is actively working to have the fiber repaired. While BS can’t be reached, there is also no current timeline on the repair.
We’ll share relevant, verified updates as they become available, and our commitment to helping you stay connected remains unchanged.
P.S- Professionally we do not recommend that as customers we NOT jump ship quite yet. If you just simply want to re-evaluate your options please visit us at:
www.Fastasfiber.net/service-request
Services should be restored soon!