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Duncan Home Services Just Call Duncan! — For all of your appliance repair and HVAC services

Oven Door Won’t Close Properly? Or Your Oven Isn’t Heating to the Right Temperature? 👇When a homeowner contacted Duncan ...
11/03/2026

Oven Door Won’t Close Properly? Or Your Oven Isn’t Heating to the Right Temperature? 👇

When a homeowner contacted Duncan Home Services about their KitchenAid double oven, they had two problems: the upper oven door wasn’t working correctly, and the lower oven wasn’t heating as expected.

Our technician found a broken hinge on the left side of the upper oven door. The lower oven was also running about 75 degrees off its intended temperature. Further diagnosis pointed to an electronic control board issue, with new temperature sensors included in the planned repair.

Signs your oven may need professional repair: ✔ Oven door feels loose or won’t close properly
✔ Door hinges appear damaged or uneven
✔ Food cooks unevenly or takes longer than expected
✔ Oven temperature doesn’t match the setting
✔ Baked goods come out undercooked or overdone

Why does this matter?

Oven hinges help the door close securely and retain heat. Temperature sensors and the electronic control board work together to regulate cooking temperatures. Proper diagnosis helps identify the source of each problem instead of replacing parts unnecessarily.

Need oven repair in Central Indiana? Duncan Home Services helps homeowners in Carmel, Fishers, and Noblesville, along with surrounding communities, troubleshoot and repair appliance issues.

📞 Request service at https://callduncan.com/

Cooktop K**b Stuck or Not Working? Here’s What Our Technician Found! 🔥When a cooktop k**b stops working properly, it may...
11/02/2026

Cooktop K**b Stuck or Not Working? Here’s What Our Technician Found! 🔥

When a cooktop k**b stops working properly, it may be more than a simple k**b issue. That was the case with a GE gas cooktop recently serviced by Duncan Home Services.

Our technician diagnosed a stuck gas valve that was preventing the control from operating as it should. The recommended repair was to replace the faulty gas valve to restore proper control of the burner.

Signs your gas cooktop may need repair: ✔ A burner k**b feels stuck or won’t turn properly
✔ A burner won’t respond when you adjust the control
✔ The gas control doesn’t operate as expected
✔ You notice unusual behavior when turning a burner on or off

Why does this matter?

Gas valves control the flow of gas to your cooktop burners. If a valve becomes stuck, it can affect safe operation. If a k**b is stuck or you suspect a gas valve problem, stop using that burner and have the cooktop inspected by a qualified technician.

Need gas cooktop repair in Central Indiana? Duncan Home Services helps homeowners in Avon, Plainfield, and Brownsburg, along with surrounding communities, diagnose and repair appliance problems.

📞 Request service at https://callduncan.com/

Dishwasher Filling With Water When It’s Not Running? 🚨 Here’s What We Found!A homeowner called Duncan Home Services beca...
10/30/2026

Dishwasher Filling With Water When It’s Not Running? 🚨 Here’s What We Found!

A homeowner called Duncan Home Services because their Whirlpool dishwasher continued filling with water, even when it was supposed to be off.

During the inspection, our technician found a water inlet valve stuck open, allowing water to keep entering the dishwasher when it shouldn’t. The recommended repair was to replace the faulty valve to restore proper water flow and help prevent unwanted water from accumulating inside the unit.

Signs your dishwasher may have a faulty water inlet valve: ✔ Water collecting in the bottom when the dishwasher is off
✔ Dishwasher slowly filling with water between cycles
✔ Unexpected water entering the tub after a cycle
✔ Water continuing to flow when it shouldn’t

Why does this matter?

A dishwasher that keeps filling when it’s not running can lead to unwanted water buildup and potential leaks. The inlet valve controls the water entering the appliance, so identifying a valve that isn’t closing properly is an important step in preventing further problems.

Need dishwasher repair in Central Indiana? Duncan Home Services helps homeowners in Greenwood, Franklin, and Indianapolis, along with surrounding communities, diagnose and repair appliance problems.

📞 Visit https://callduncan.com/ to request service.

🔥 Oven Not Reaching the Right Temperature? The Control Panel Could Be the Problem!When an oven heats inconsistently, it ...
10/29/2026

🔥 Oven Not Reaching the Right Temperature? The Control Panel Could Be the Problem!

When an oven heats inconsistently, it can make cooking frustrating. In this service call, a homeowner reported that their Thermador oven wasn’t reliably reaching the set temperature.

Our technician used a temperature-testing tool to monitor the oven during operation. The oven reached the correct temperature once, failed to do so on another attempt, and eventually stopped heating altogether. The inconsistent heating and unusual control behavior pointed to a faulty control panel.

🔎 Signs Your Oven May Need Repair:

✔ Oven takes too long to preheat
✔ Food cooks unevenly or remains undercooked
✔ Oven temperature fluctuates unexpectedly
✔ Heating works intermittently
✔ Oven stops heating altogether

💡 Expert Insight: An oven that sometimes heats and sometimes doesn’t may have an electrical or control-related problem. Testing actual oven temperatures helps distinguish a consistent heating issue from an intermittent fault and guides the next repair step.

Duncan Home Services helps homeowners throughout Central Indiana with professional oven and range troubleshooting and repair, including service in Carmel, Fishers, and Noblesville.

Having trouble getting your oven to the right temperature? Visit our website to request service.

🌐 https://callduncan.com/

🧊 Refrigerator Making One Giant Clump of Ice Instead of Ice Cubes? Here's Why!When a homeowner noticed their Whirlpool r...
10/28/2026

🧊 Refrigerator Making One Giant Clump of Ice Instead of Ice Cubes? Here's Why!

When a homeowner noticed their Whirlpool refrigerator was filling the ice tray with water instead of producing individual ice cubes, it was time to investigate.

During the service visit, our technician found a frozen ice maker fill tube caused by a defective water valve. The faulty valve was allowing water to enter the ice maker improperly, leading to a large clump of frozen ice instead of properly formed cubes.

🔎 Signs Your Refrigerator Ice Maker May Need Repair:

✔ Ice cubes freezing together in one large clump
✔ Water overflowing into the ice tray
✔ Ice maker producing irregular or misshapen ice
✔ Ice production becoming inconsistent
✔ Ice maker freezing up repeatedly

💡 Expert Tip: Your refrigerator's water valve controls the flow of water into the ice maker. When the valve fails, it can disrupt the filling process and cause recurring ice buildup. Proper diagnosis helps identify the source of the problem rather than simply clearing away the frozen ice.

At Duncan Home Services, we help homeowners throughout Central Indiana troubleshoot refrigerator and ice maker problems, including service in Indianapolis, Greenwood, and Franklin.

Having trouble with your refrigerator or ice maker? Let our team help get things working properly again!

🌐 https://callduncan.com/

🧺 Washer Not Draining? A Failed Drain Pump Could Be the Reason!When your washing machine finishes a cycle but leaves wat...
10/27/2026

🧺 Washer Not Draining? A Failed Drain Pump Could Be the Reason!

When your washing machine finishes a cycle but leaves water sitting in the drum, it may be struggling to pump that water out.

During a recent Bosch washer service call, our technician diagnosed a failed drain pump. The drain pump is responsible for removing water from the washer during the drain and spin cycles. When it stops working properly, water can remain in the drum and prevent the laundry cycle from finishing as expected.

The solution? Replace the failed drain pump to restore proper water drainage.

🔎 Signs your washer may have a drainage problem:

✔️ Water left standing in the drum after a cycle
✔️ Clothes coming out soaking wet
✔️ Washer stopping before the spin cycle finishes
✔️ Unusual humming or noises during draining
✔️ Drainage cycles taking longer than normal

Expert insight: A washer that won't drain doesn't always have a clogged hose. A failed drain pump can cause similar symptoms, which is why proper diagnosis matters before replacing parts.

Duncan Home Services helps homeowners throughout Central Indiana diagnose and repair washing machine problems.

Need washer repair in Indianapolis, Greenwood, or Mooresville? We're here to help!

🌐 Schedule service: https://callduncan.com/

🍽️ Microwave Not Heating Your Food? The Problem Could Be Inside the High-Voltage System.When a microwave runs but doesn'...
10/26/2026

🍽️ Microwave Not Heating Your Food? The Problem Could Be Inside the High-Voltage System.

When a microwave runs but doesn't heat food, the issue may go beyond a simple setting or power problem.

During a recent Bosch microwave repair, our technician identified failed high-voltage components affecting the unit's ability to heat. The repair involved replacing the magnetron, capacitor, and diode, along with installing a door switch service kit to address the affected components.

🔎 Signs your microwave may need professional repair:

✔️ Microwave runs but food stays cold
✔️ Food takes much longer than usual to heat
✔️ Microwave heating becomes inconsistent
✔️ The unit stops heating altogether
✔️ The microwave has trouble operating when the door is closed

Expert insight: The magnetron generates the microwave energy used to heat food, while the capacitor and diode support the high-voltage circuit. When these components fail, proper testing helps identify the source of the problem.

⚠️ Safety matters: Microwaves contain high-voltage components that can retain a dangerous electrical charge even after the unit is unplugged. Internal repairs should be left to a qualified appliance technician.

Duncan Home Services helps homeowners throughout Central Indiana diagnose and repair microwave problems, including complex heating issues.

🌐 Request service: https://callduncan.com/

🔥 Oven Not Heating Properly? The Burner and Ignition System May Be the Issue!When your oven struggles to heat up or take...
10/23/2026

🔥 Oven Not Heating Properly? The Burner and Ignition System May Be the Issue!

When your oven struggles to heat up or takes longer than usual to reach the set temperature, the problem may involve the burner or ignition system.

During a Viking range service call, the repair involved identifying the oven burner and ignitor components that may need replacement. These parts play an important role in helping the oven ignite and produce the heat needed for cooking. Proper diagnosis helps ensure the right components are addressed.

🔎 Signs your oven or range may need repair:

✔️ Oven takes too long to preheat
✔️ Food cooks unevenly or remains undercooked
✔️ Oven struggles to maintain the set temperature
✔️ Burner has trouble igniting
✔️ Oven fails to heat when turned on

Expert insight: Gas oven ignition problems can involve a faulty ignitor or another component in the burner system. Having the range properly diagnosed helps pinpoint the cause instead of replacing parts unnecessarily.

Duncan Home Services helps homeowners throughout Central Indiana with appliance troubleshooting and repair, including oven and range issues.

Need oven repair in Carmel, Fishers, or Noblesville? We're here to help.

🌐 Request service: https://callduncan.com/

❄️ Ice Building Up Inside Your Refrigerator? Here’s One Possible Cause!If your refrigerator is developing unusual ice bu...
10/22/2026

❄️ Ice Building Up Inside Your Refrigerator? Here’s One Possible Cause!

If your refrigerator is developing unusual ice buildup near the evaporator fan, the problem may be related to the ice maker’s water supply system.

During a recent Frigidaire refrigerator service call, our technician found signs of ice accumulation around the evaporator fan consistent with an issue involving the water fill tube or water inlet valve. These components help deliver water where it needs to go. When something goes wrong, unwanted ice can build up and potentially interfere with proper airflow.

🔎 Signs your refrigerator may need service:

✔️ Ice buildup inside the freezer near the fan
✔️ Unusual noises coming from the freezer
✔️ Reduced airflow or inconsistent cooling
✔️ Frost or ice accumulating in unexpected areas
✔️ Refrigerator or freezer temperatures becoming inconsistent

Why does this matter?

The evaporator fan helps circulate cold air throughout your refrigerator and freezer. Ice buildup around the fan can interfere with its operation. Identifying the underlying water supply issue helps address the cause rather than simply removing the ice.

At Duncan Home Services, we help homeowners throughout Central Indiana diagnose refrigerator problems and determine the appropriate repair.

Need refrigerator repair in Greenwood, Indianapolis, or Franklin? We're here to help!

🌐 Schedule service or learn more: https://callduncan.com/

W**e Cooler Not Cooling at All? The Compressor May Be the Culprit. 🍷❄️A homeowner called us about a Magic Chef w**e cool...
10/21/2026

W**e Cooler Not Cooling at All? The Compressor May Be the Culprit. 🍷❄️

A homeowner called us about a Magic Chef w**e cooler that had completely stopped cooling. During diagnosis, our technician found that the compressor had failed.

Signs your w**e cooler may have a cooling problem include:

✔ W**e cooler isn't getting cold
✔ Interior temperature continues to rise
✔ Compressor isn't operating properly
✔ Unit runs but doesn't maintain temperature
✔ Bottles aren't staying at the expected temperature

Expert insight: A w**e cooler that isn't cooling can have several possible causes, including airflow problems, controls, fans, or the sealed refrigeration system. Proper diagnosis is important before deciding whether a repair makes financial sense for the age and condition of the appliance.

Duncan Home Services provides w**e cooler and appliance repair throughout Central Indiana, including Greenwood, Indianapolis, Mooresville, and surrounding communities.

Need appliance service? Visit https://callduncan.com/ to request an appointment.

**eCoolerRepair

Address

390 N Madison Avenue Suite 103
Greenwood, IN
46142

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+13177490100

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