04/15/2026
Before the sirens sound and the flashing lights arrive, there is a steady voice.
During this National Public Safety Telecommunicators Week ( ), Rival5 wants to take a moment to honor the unseen heroes of every crisis.
Every time that line rings, you are ready. You are the vital link connecting panic to protection, working behind the scenes 24/7/365 to seamlessly coordinate & orchestrate the help that saves lives. As a provider of managed cloud communications, we understand that a reliable connection is everything in an emergency. We are incredibly proud to support the technology that connects our customers to 911 centers nationwide, but it’s you who provide the heart, the focus, and the calm in the chaos.
We want to send a very special thank you to the incredible calltakers, dispatchers, and all pertinent staff right here in our own backyard. To the teams at Will County 9-1-1, Laraway Communications Center, WESCOM 911, and Joliet Police Department — thank you for your unwavering dedication to keeping our county safe.
You are the lifeline. Thank you for always answering the call. 💛💙📞
#911
