RevSpring

06/05/2026

Say hello to Rich Schlegel, our VP of Sales for the Northeast & Midwest Region!

Originally from Philadelphia, PA, Rich brings an impressive 39 years of industry experience and has been a valued member of the RevSpring team for the past nine years. Throughout his career, he's built lasting relationships and developed a deep appreciation for what matters most in business: people.

When asked about his favorite aspect of the job, Rich's answer is simple:

"The people. Over the years, I've had the opportunity to meet many talented professionals who have become valued friends."

Outside of work, Rich is a proud Philadelphian through and through. Whether he's cheering on the Eagles, Phillies, Flyers, or Sixers, sharing the city's rich history, or introducing visitors to Philly's best food and hidden gems, he's always ready to deliver an authentic Philadelphia experience.

The motto that guides him?

"Love what you do, do what you love, and deliver more than you promise." — Harvey Mackay

Thank you for your leadership, dedication, and the relationships you've built over the years, Rich! 👏

05/29/2026

Say hello to Chris Cochran, our Channel Partner Sales Executive for Financial Services, based in Indianapolis, IN!

Chris plays a key role at RevSpring, managing direct customer relationships while also leading our Channel Partner program across the ARM and Financial Services markets. He works closely with technology partners to build connections, solve challenges, and create meaningful impact for customers.

With more than 30 years of industry experience and four years at RevSpring, Chris brings deep expertise, strong relationships, and a collaborative mindset to everything he does. What he enjoys most? Working alongside customers and partners to find solutions that drive real financial and operational results.

Outside of work, Chris enjoys spending time with his wife Tracy of 31 years, their four sons, and his extended Wabash College family. Fun fact: all four of his sons are proud Wabash Men!

Thank you for everything you bring to the team, Chris!

05/28/2026

Consumers are more cautious than ever about unknown links and text messages. That is why trust has become a critical part of digital engagement.

In a new blog from Frank Woodhouse, RevSpring explores how MMS-Embedded Model Validation Notice capabilities can help organizations create more transparent and recognizable communication experiences by placing branded validation notice content directly inside MMS messages.

The result:
• Improved consumer trust
• Better engagement
• Reduced confusion
• More seamless digital experiences

Read Frank’s blog to learn how organizations can evolve beyond traditional SMS outreach: https://bit.ly/3u5ymqh

05/22/2026

Meet Liz Summers!

Our Financial Services team got even better with the addition of Liz Summers! In just five months at RevSpring, Liz has brought incredible energy, positivity, and teamwork to the group. She’s truly been a breath of fresh air!

Fun Facts:
• Plays drums and produces music in her free time
• She juggles!
• New golfer with a recommendation for Cocoa Beach’s Dolphin Course at sunset

Originally from Las Vegas and now based in Milwaukee, Liz loves the grind and the reward that comes with it: “The hustle. The feeling of putting effort in and seeing results is unmatched.”

And the quote she lives by:
“Success is not final, and failure is not fatal.”

We’re excited to have you on the team, Liz!

05/19/2026

Organizations need more than basic SMS reminders to drive engagement. They need digital communication strategies built around trust, convenience, and compliance.

RevSpring’s latest blog explores how organizations are modernizing consumer engagement through:
• SMS and MMS communication strategies
• Embedded Model Validation Notices (MVNs)
• Digital-first engagement experiences
• OmniChannel communication workflows

By integrating texting with portals, email, and self-service payment experiences, organizations can reduce friction, improve engagement, and accelerate payments.

Read the blog: https://bit.ly/3u5ymqh

Consumers increasingly expect organizations to communicate through digital channels that are fast, convenient, and easy to trust. Text messaging has become one of the most effective ways to reach people quickly, but successful engagement requires far more than simply sending an SMS message.

05/15/2026

This week, we’re celebrating Marti Anderson, a valued member of the RevSpring team whose experience and relationship-first approach continue to make a difference for our clients and team alike.

Originally from Mission Hills, Kansas, and now based in Novi, Michigan, Marti brings more than 25 years of industry experience and 8 years with RevSpring to every client interaction and collaboration.

What does Marti enjoy most about her role?
“Building relationships and partnerships with clients.”

Outside of work, you can often find Marti on the golf course. In her own words, she practically lives at the country club! ⛳

Her personal motto reflects the mindset she brings to both work and life:
“Don't think about what will go wrong, just think about what will go right.”

Thank you, Marti. We’re grateful to have you as part of the RevSpring team!

05/01/2026

Meet Bob Duggan, Vice President and GM of Financial and Consumer Markets

Bob leads our Financial Services business unit, bringing steady leadership and a strong focus on both client success and team growth.

What drives him most is developing meaningful relationships with customers and partners, and working alongside them to solve challenges and deliver real results. He is equally committed to supporting and empowering his team, helping drive success across the organization.

Bob is guided by a powerful perspective:
“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.” – Martin Luther King Jr.

Outside of work, he's passionate about music and hockey. He has attended over 500 concerts and plays hockey multiple times each week.

We are proud to have Bob’s leadership shaping success for our clients and our team.

Drop a 👋 in the comments to say hello!

04/24/2026

With 11 years in the industry and 4 years at RevSpring, Bob Darby is dedicated to building strong client partnerships and delivering solutions that align with each organization’s unique goals.

Based in Yorktown, IN, Bob’s approach is rooted in collaboration and connection.

His favorite part of the job?

Partnering with clients to identify the right solutions for their needs and working together to solve challenges. He especially values time spent meeting in person, strengthening relationships, and getting to know clients beyond the business conversation, often over a shared meal.

Tennis plays a central role in the Darby family. Bob and his wife both played at the collegiate level, their daughter is currently competing in college, and their youngest son hopes to follow the same path. Their oldest son chose a different direction from his high school tennis career, pursuing bull riding and working with horses.

Bob also enjoys gardening, home improvement projects, and unwinding with music from artists like John Coltrane, the Grateful Dead, and Tom Waits.

His personal motto:
“Whatever you wish that others would do to you, do also to them.”

We’re proud to have Bob on the RevSpring team.

04/03/2026

We’re heading to IUCX!

RevSpring is excited to be part of this year’s premier utility customer experience event. If you’re attending, be sure to connect with our team onsite at booth #217.

Jeff Borja and Bob Darby will be there and ready to talk about how utilities are transforming engagement, payments, and the customer journey.

Let’s connect in Tampa!

04/03/2026

We are excited to welcome Blair to RevSpring!

Blair brings more than two decades of experience across operations leadership, enterprise account management, and cloud-based customer engagement. His background managing complex receivables environments gives him a strong, practical perspective when helping organizations align payment strategy with real-world workflows and performance goals.

He has partnered with financial institutions, digital lenders, BPOs, and consumer-facing technology companies to modernize payment journeys, reduce friction across the lifecycle, and drive measurable ROI.

Blair will focus on the Fintech, Buy Now Pay Later, and Digital Agency markets.

Originally from Central New York, he is a dedicated Syracuse fan and loyal Buffalo Bills supporter, bringing that same competitive, team-first mindset to his client partnerships.

Please join us in welcoming Blair to the team! 👋