SBE - Service Business Evolution

10/10/2026

10/06/2026

Happy National Coaches Day! 🎉👏

Today, we’re celebrating the incredible coaches who make a difference every day at SBE. Your dedication, expertise, and commitment to helping contractors grow stronger businesses does not go unnoticed.

Thank you for showing up, sharing your knowledge, and empowering our members to create better teams, stronger customer relationships, and lasting success.

Also, today is Coach Khaled's 1st Anniversary, so shout-out to him, and Afsana's birthday. We hope you both have a wonderful day!

09/29/2026

🚨 One week away!

The Trusted Advisor Training is almost here! 🎯

Join us next week to strengthen your customer conversations, build more trust, and help your team confidently guide customers toward the right solutions. 🤝

📅 October 6-7
📍 Nashville, TN
🔗 Register here: https://sbeodyssey.com/regional-training

Don’t miss the opportunity to sharpen your skills and take your customer experience to the next level! 🚀

09/24/2026

🚨 Only 1 month away! 🚨
Great technicians do more than fix equipment; they build trust.

The Trusted Technician Training is coming to Hartford, CT on October 20-21! This hands-on training helps technicians strengthen customer communication, increase confidence, improve close rates, and create customer experiences that drive loyalty.

📍 Hartford, CT
📅 October 20-21
🔗 Save your spot: https://sbeodyssey.com/regional-training

Don’t wait until the busy season to invest in your team. Give your technicians the tools to deliver exceptional service every time. 🚀

09/18/2026

🚀 Become the Trusted Advisor your customers want to work with.

Your customers aren’t just looking for a quote; they’re looking for confidence, clarity, and someone they can trust to guide them through the right decision.

Join SBE’s Trusted Advisor Training and sharpen the communication skills, sales process, and customer connection strategies that help top performers stand out. 🤝

📅 October 6-7
📍 Nashville, TN
🔗 Register here: https://sbeodyssey.com/regional-training

Build trust. Create value. Close with confidence. 💪

09/16/2026

⏰ One week away!

Is your CSR and Dispatch team ready to create better customer experiences and turn more calls into opportunities?

SBE’s Virtual CSR & Dispatch Training Camp starts next week. Give your team practical tools to improve call handling, scheduling, and customer communication.

📅 September 22–23
📍 Virtual Training (Online)
🎟️ Register here: https://sbeodyssey.com/regional-training

Save your spot and get your team ready.

09/14/2026

Even experienced techs need coaching. 🔧

What happens when you stop following the process? Coach Louis and Coach Khaled break down why accountability, consistency, and having someone in your corner can make all the difference.

🎧 Episode 69 of The Trusted Technician Podcast is out now!
https://open.spotify.com/episode/2JIwhQ3oNU2cmQGBoPrlYt?si=jc24mUFPT3mSaayvjAo4UA