Cloud Cover

09/30/2026

Microsoft 365 security is about a lot more than turning on MFA.
For most businesses, it also means:
- Managing users and permissions
- Protecting administrator accounts
- Controlling access to SharePoint and OneDrive
- Managing licenses
- Handling employee onboarding and offboarding
- Monitoring security settings
- Supporting users when something stops working
If you're evaluating managed Microsoft 365 security and administration, the bigger question is:
Who is actually responsible for managing all of it?
We put together a quick guide for Ohio businesses on what to look for in a Microsoft 365 security and support partner.

Discover essential factors for choosing an Ohio Microsoft 365 security provider to enhance your business's collaboration, communication, and data protection needs. Free Microsoft Licensing Review

09/14/2026

What a great experience presenting at Innovate New Albany’s TIGER Talk last week!
A big thank you to the Innovate New Albany team and the City of New Albany for the opportunity to share “Clear the Clutter: How Your Business Can Use AI to Cut Out the Daily Grind.”
Just as valuable as the presentation itself were the conversations afterward — meeting new people, hearing how other businesses are thinking about AI, and talking through practical ways technology can help take some of the repetitive work off our plates.
Thanks to everyone who attended, asked questions, shared ideas, and took the time to connect. I really enjoyed the conversations and hope to continue many of them!

09/07/2026

AI doesn’t have to mean replacing people, rebuilding your business or chasing the latest shiny tool.
Sometimes the best use of AI is much simpler: What are we doing every day that we shouldn’t have to do manually anymore?
On September 11, Brent Kenreich will be presenting at Innovate New Albany’s TIGER Talk:
Clear the Clutter: How Your Business Can Use AI to Cut Out the Daily Grind
We’ll talk about practical ways businesses can use AI to reduce repetitive work, streamline everyday processes and give their teams more time to focus on the work that actually needs a person.
Friday, September 11, 11:00 AM–1:00 PM at Innovate New Albany, Free to attend!
Learn more and register here:

7775 Walton Pkwy, Suite 100 New Albany, OH 43054 Friday 9/11/26, 11:00 am – 1:00 pm Be ready to interact with our featured speaker, Brent Kenreich, and your fellow participants. […]

09/02/2026

Nine years at Cloud Cover, and I’m pretty sure yesterday wins the award for STRANGEST day at the office.

Our building’s HVAC system malfunctioned in spectacular fashion, sending a mystery pink liquid pouring through the ceiling and creating a river of red through our offices.
And because we take network security very seriously, Luis made sure to rescue a client firewall from the flood.
Because when we say Cloud Cover takes your network security seriously, apparently that now includes protecting your firewall from both cyber threats and mysterious HVAC fluids.

Firewalls: secured.
Employees: mostly dry.
Office: questionable, but surprise renovations underway.

After nine years here, I’ve seen plenty of weird IT situations. I can safely say this is the first one that ended with me looking down the hallway and wondering when the twins from The Shining were going to appear.
All work and no play makes Cloud Cover a dull MSP. 😬And to truly see how insane this was, check out the video!
https://hubs.ly/Q04wh3t90

09/02/2026

I’m excited to join Brent at Innovate New Albany on September 11 for his upcoming TIGER Talk, Clear the Clutter: How Your Business Can Use AI to Cut Out the Daily Grind.
Brent has been putting a lot of thought into making this a practical conversation about AI and how businesses can use it to make some of the everyday work a little easier.
If you’re curious about AI, already experimenting with it, or just want to hear some ideas about how other businesses are approaching it, we’d love to have you join us.
It should be a fun and useful couple of hours, and it’s free to attend.
Friday, September 11 ,11:00 AM–1:00 PM, Innovate New Albany
Hope to see some familiar faces there!
Register here:

7775 Walton Pkwy, Suite 100 New Albany, OH 43054 Friday 9/11/26, 11:00 am – 1:00 pm Be ready to interact with our featured speaker, Brent Kenreich, and your fellow participants. […]

08/27/2026

I missed posting yesterday for Women’s Equality Day, but I still wanted to take a minute to recognize and thank the women who have been such an important part of our team over the years.

Technology is still a male-dominated industry, but we’ve been fortunate to have incredibly talented women helping shape our company from the beginning. They’ve led, solved problems, supported our clients, kept us organized, challenged us, and helped build the culture we have today.
We simply wouldn’t be the company we are without them.

So, a slightly belated but very sincere thank you to the women who are part of our team today, and those who have been part of our story along the way. Your contributions have made us better.
Happy Women’s Equality Day.

08/21/2026

I spend a lot of time talking with business owners about AI, and one thing has become pretty clear:
Most businesses just want practical ways to use it.
That’s what I’ll be talking about at Innovate New Albany on Friday, September 11 during Clear the Clutter: How Your Business Can Use AI to Cut Out the Daily Grind.
We’ll look at some of the everyday work that eats up time, from repetitive tasks and follow-ups to searching for information and managing routine processes, and talk about where AI can realistically help.
My goal is for you to leave with ideas you can actually take back to your business and use.
Friday, September 11, 11:00 AM–1:00 PM at Innovate New Albany. The event is free to attend, I hope you join us.

Register here: https://hubs.ly/Q04tSDnj0

7775 Walton Pkwy, Suite 100 New Albany, OH 43054 Friday 9/11/26, 11:00 am – 1:00 pm Be ready to interact with our featured speaker, Brent Kenreich, and your fellow participants. […]

08/20/2026

Your employees shouldn't need to know which IT vendor handles which problem.

Can't access a Microsoft 365 file?
Backup failed?
Laptop isn't working?
Email problem?
Security question?

They should have one place to go for help.

We put together a quick guide on what that approach can look like and why consolidating IT support can make sense for growing businesses. One Plan for Microsoft 365, Backup, and Help Desk Support.
Read our guide:

Streamline your IT support with one managed services plan for Microsoft 365, backups, and help desk support, enhancing accountability and efficiency.

06/22/2026

There’s still time to register for our lunch & learn. We are hosting Safe AI at Work: Protecting Your Business, Clients & Data with the Worthington Area Chamber.
This practical lunch & learn is designed for business owners and leaders who want to understand how their teams can use AI safely without putting client data, contracts, HR information, financials, or internal documents at risk.
Join us Thursday, June 25 from 12:00–1:00 PM at Cloud Cover HQ in Worthington.
You can register here:

AI tools are everywhere — but are you using them safely? This lunch & learn is led by the team at CloudCover, a Worthington-based managed IT and cybersecurity firm that has been helping Ohio businesses stay secure, reduce risk, and navigate technology with confidence since 2012. They don't just...

06/16/2026

We're hosting a lunch and learn with the Worthington Area Chamber on June 25th and you are invited!
During this practical lunch & learn, we’ll talk about:
What AI tools may do with your data
Privacy and security red flags
How to protect client and employee information
Why permissions and Microsoft 365 security matter

This is built for business owners and leaders — not technical teams.
You can register here:

AI tools are everywhere — but are you using them safely? This lunch & learn is led by the team at CloudCover, a Worthington-based managed IT and cybersecurity firm that has been helping Ohio businesses stay secure, reduce risk, and navigate technology with confidence since 2012. They don't just...