Diana Welch, SPHR, specializes in manager training for leaders and supervisors, team building, sexual harassment training, and conflict resolution. Diana is the lead consultant and owner of HRMS with over 30 years of human resource executive experience. She is certified as a Senior Professional in Human Resources. Diana has a wide variety of experience including government, healthcare, manufacturi
ng, non-profits, and agricultural industries. Manager training provides many choices to assist in developing skills for lead workers and new supervisors or to improve the abilities of established leaders. They are customized to ensure they meet exact needs. Individual coaching is also available. THE STARTING POINT FOR MANAGING & LEADING
Rate your leadership skills and navigate through your strengths and weakness
Learn how to be a leader and a manager
Communicate to establish an atmosphere of openness, trust, respect, and accountability
Tips for setting goals and measuring results to achieve desired outcomes
The secret to using recognition and positive reinforcement
Interact with your employees to improve the work environment
What you must do to successfully coach and develop your staff
HANDLING CHALLENGES AND DIFFICULT EMPLOYEE ISSUES
Minimize problems and retain employees through correct hiring and on-boarding practices
Moving from a peer to a supervisor with success
Diversity challenges in the workplace
What absolutely must be done to develop and train your staff
Beginning the tough talks and getting outstanding outcomes
Deal with difficult employees and improve work habits by addressing the issues...tardiness, mistakes, avoiding tasks, low motivation, gossip, not following directions, not reliable… while maintaining self-esteem and gaining commitment
BUILDING YOUR TEAM
Why you must understand the important link between work, wellness and stress
Sanity saving procedures for managing your time
How to run an outstanding meeting and determining if you really need the meeting
What absolutely must be done to build your team and improve team communications
Working positively across the generations
You can ensure performance evaluations are valuable, provide effective feedback and set goals
Change will continue to happen, learn how to embrace and successfully manage change
Successfully improve relationships with staff that don't get along
ADMINISTER PERFORMANCE EVALUATIONS, DISCIPLINE & TERMINATIONS
How to confidently evaluate, discipline and correct performance issues
Knowing and balancing all of your roles and responsibilities
Problems at work are a fact of life, learn to get to the root and solve them
What to do before, during and after the termination of employment
Conducting useful exit interviews
Recognize and prevent harassment, bullying, and violence: know your roles and responsibilities
Team building training focuses on developing and integrating skill sets that enable participants to collaborate and communicate better, improve feedback, manage conflict, and learn how to handle difficult situations. We concentrate on the team’s needs:
• Do you want to increase open communication, trust, respect and relationship building?
• Are participants upset and mistrustful toward one another?
• Is the team working well together and you want to move to a highly performing team? HRMS assists with employee relations by offering services such as:
• Employee & customer satisfaction surveys
• Team building
• Exit interviews
• Retention strategies
• Employee communications
• Rewards and recognition
• New employee orientation
• Staff development. Diana can provide a comprehensive array of services that will help your business grow and succeed. She assists with hiring, interviewing, reference checking, and job offers. For more information please call Diana Welch today!
