UpSource

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UpSource The team is made up of highly skilled individuals with wide range of specialization.

We provide ideal and optimum human resources solutions through our professional service with best planning and training to consolidate the business growth of our clients.

30/10/2026

New to offshoring? Your first hire should be admin. 📅
Why? An admin person gets your inbox and your calendar under control first.

An admin hire can:
📧 Clean up your email
🗓️ Block out your time
✈️ Book flights and manage loyalty programs

Start with the easy wins, then build from there.

UpSourced. Not Outsourced.

💬 Comment FIRSTHIRE and we’ll send you the link to the full podcast episode.

29/10/2026

From an empty space to a fully operational offshore office.

Hiring offshore shouldn’t feel like a leap of faith.

Here’s what’s behind your team in Cebu:

•A proper office built for real work
•Secure infrastructure and a dedicated server room
•A team that collaborates, supports and grows together

It’s more than an office. It’s a team built to support your business.

At UpSource, we help Australian businesses build dedicated offshore teams, with the people, workspace and systems to back them up.

UpSourced. Not Outsourced.
upsource.com.au

28/10/2026

Zelko Maric tried other countries for offshore staff. It didn’t work. 🌏
The big reason? Time difference.

When your team is asleep, a five-second question becomes a one-day delay. The Philippines is only two hours behind Melbourne, so:
🕘 Your team works your hours
📩 Questions get answered the same day
🇵🇭 Strong English from day one

UpSourced. Not Outsourced.

💬 Comment TIMEZONE and we’ll send you the link to the full podcast episode.

🏇 From Cebu to Flemington, we’re celebrating the Melbourne Cup 2026!The race that stops a nation is back, and our team i...
28/10/2026

🏇 From Cebu to Flemington, we’re celebrating the Melbourne Cup 2026!

The race that stops a nation is back, and our team is cheering right along with our Aussie clients and partners. 🇦🇺🇵🇭

Here’s to the people who make the work happen, the clients who trust us with it, and the partnerships that bring us together, whichever side of the water we’re on.

Good luck to everyone on race day! 🍀

📅 Race Day · Tuesday 3 November

Hire direct? Gamble responsibly. Hire UpSource? Back a sure thing.

UpSourced. Not Outsourced.
upsource.com.au

26/10/2026

Quiet phone? Empty calendar? 📵📅
The best tradies don’t wait for work to dry up. They build their pipeline early.

When you’re on the tools all day, who’s following up old quotes, chasing missed callbacks and finding your next customer? 🛠️

A Lead Generation Specialist does that for you:

1️⃣ Finds prospects
2️⃣ Cold calls
3️⃣ Sends email outreach
4️⃣ Follows up on quotes and old enquiries
5️⃣ Qualifies leads
6️⃣ Books appointments straight into your calendar

You handle the trade. They keep the pipeline moving. ✅

What does a lead generation specialist do for a trade business?
They prospect, call, email, follow up, update your CRM and book qualified appointments, so you can focus on quoting, running the team and doing the job.

Who is this for?
Australian tradies and trade businesses: electricians, plumbers, builders, HVAC, landscapers, roofers, painters and more.

At UpSource, we help Australian businesses build dedicated offshore roles around what the business actually needs.

Don’t wait until the calendar is empty.
👉 upsource.com.au

UpSourced. Not Outsourced.

25/10/2026

#1: The Sunday Night Ghost

Your offshore hire emails on Sunday night: “Thanks for the great ride.” Then they don’t show up on Monday. 😳
And you have no idea what client data they took with them.

A Melbourne accounting practice owner says he couldn’t imagine that risk in his own practice.

Hiring direct as an independent contractor can mean:
⚠️ No HR behind them
⚠️ No IT support
⚠️ No backup when they leave

A managed team keeps someone accountable.

UpSourced. Not Outsourced.

💬 Comment GHOST and we’ll send you the link to the full podcast episode.

24/10/2026

Three tasks your senior staff should stop doing. 👇

❌ Chasing documents
❌ Updating spreadsheets
❌ Routine follow-ups

Important? Yes. Senior-level work? No.

Every hour your best people spend on admin is an hour they’re not spending on strategy, client relationships, and growth.

At UpSource, we help Australian businesses offload the routine work so your senior team can focus on what actually moves the business forward.

UpSourced. Not Outsourced.
upsource.com.au

23/10/2026

Your offshore hire quits on Sunday night. On Monday, they don’t show up. And you don’t know what client data they took with them. 😳

A Melbourne accounting practice owner explains what offshoring really saves, why it fails for so many business owners, and which role to hire first.

In this episode, you’ll learn:
✅ Why offshoring can fail, and how to avoid the common mistakes
✅ The difference between outsourcing and offshoring
✅ Why admin is the best first hire
✅ Why one person can’t do bookkeeping, SEO and social media at once
✅ Direct hire vs a managed team, and the risks of each
✅ Why he chose the Philippines over other countries
✅ When the best time to start really is

⏱️ CHAPTERS
0:00 The risk nobody warns you about
0:49 What does a local hire really cost?
2:11 How do you get your time back?
4:34 Why the Philippines?
7:42 The admin who cleared his inbox
9:09 Why does offshoring fail?
11:37 What should your first hire be?
13:40 Why you shouldn’t hire a “unicorn”
15:44 Direct hire vs managed service
21:34 When is the best time to start?

❓ QUICK ANSWERS
What is offshoring?
Hiring a dedicated team member in another country who works as part of your business.

What is the difference between outsourcing and offshoring?
Outsourcing means handing over a one-off task, like a website, and getting a finished result back. Offshoring means a dedicated team member who works for you every day.

What is the best first role to offshore?
Admin. An admin person can manage your inbox, your calendar and your day-to-day tasks, which gives you your time back.

Why do some offshore hires fail?
The guest says the most common reasons are no clear processes, confusing outsourcing with offshoring, and expecting one person to do every job.

What is a managed service?
A provider employs and supervises your offshore staff and handles HR, IT, equipment and the office.

When should you start?
The guest’s advice: there’s never a perfect time, so decide and start.

🇵🇭 ABOUT UPSOURCE
At UpSource, we help Australian businesses build dedicated offshore teams in the Philippines. Our managed service means your team comes with HR, IT, equipment and supervision built in.

UpSourced. Not Outsourced.
🌐 upsource.com.au

👍 If this helped, like the video and subscribe so you don’t miss the next episode.
💬 Tell us in the comments: what’s the first task you’d hand off?

23/10/2026

Why do Filipino offshore staff go above and beyond for their employers? UpSource shares the simple reason: feeling valued and treated like family. A short, honest look at culture, loyalty, and what makes offshore teams in the Philippines work so well for businesses worldwide.

👉 Comment “FAMILY” and we’ll send you the link to the full podcast episode.

22/10/2026

Not all outsourcing companies are the same. UpSource explains what real transparency looks like: fair pay for staff, full benefits, proper equipment, and no hidden fees. If you’re comparing outsourcing providers before hiring offshore staff, this is what to look for.

👉 Comment “UPSOURCE” and we’ll send you the link to the full podcast episode.

Address

Level 27, 101 Collins Street
Melbourne, VIC
3000

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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