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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from The SureFact Group, Security guard service, Moorabbin East, Melbourne.

At The SureFact Group, we pride ourselves on diversity, innovation and service excellence, seamlessly integrating SureFact Australia, SureFact Aerial, and SureProtect.

10/09/2026

A simple conversation can make a big difference.

This R U OK? Day, take a moment to check in with the people around you - not just today, but any day.

Ask. Listen. Be there. 💛

08/09/2026

Meet Betty Vergara, one of SureFact’s Technical Managers.

Betty’s career in insurance spans more than a decade across Australia and Mexico, covering claims management, personal injury, CTP, workers’ compensation and insurance consulting. This diverse background has given her a strong understanding of the insurance and claims landscape, along with the complexities involved in managing claims across different environments.

At SureFact, Betty draws on this knowledge to guide and mentor our investigators, providing training and technical support throughout the investigation process. She also plays an important role in maintaining the quality and consistency of our investigations, helping ensure our work remains thorough, relevant and aligned with the requirements of each client.

Betty’s depth of knowledge, industry expertise and collaborative approach make her an integral part of SureFact, with a contribution that is felt across both our people and the service we provide to our clients.

Betty will be joining the SureFact team at PIEF 2026 from 25–27 October. If you’re attending, be sure to stop by the PIEF Village and say hello.

03/09/2026

When it comes to asset inspections, what you can’t see can become a costly problem.

At SureFact Aerial, we take inspections to a different level. Our aerial capability provides access to areas that can be difficult, costly or unsafe to inspect from the ground, capturing detailed imagery and data from a different perspective.

Let the professionals at SureFact Aerial handle the view from above.
Get in touch today and discover a safer, more efficient way to inspect your assets.

01/09/2026

Do you recognise this iconic landmark? Here’s a little clue about where you’ll find us this October!

Can you guess? Keep swiping to reveal. ➡️

28/08/2026

Meet Danny Buckley, SureFact’s General Manager – Special Projects and New Zealand.

With close to four decades of experience across law enforcement, investigations and security, he brings extensive operational knowledge and specialist expertise to SureFact. Danny spent 25 years with Victoria Police before bringing his experience into the private sector, where he has since held senior roles across investigations and security consulting.

At SureFact, Danny leads our Special Projects division and New Zealand operations, overseeing specialised and client specific investigations across a diverse range of matters. His broad experience enables him to work closely with clients to understand their requirements and deliver investigative solutions tailored to each matter.

Danny’s depth of knowledge and leadership make him an integral part of the SureFact team, providing guidance to our people and supporting the delivery of high quality investigative outcomes.

Meet the SureFact team at the PIEF Village from 25–27 October to learn more about our Special Projects capability and how we can tailor our investigative services to your specific requirements.

21/08/2026

Every click, password, and email matters. When employees know how to spot phishing scams, create strong passwords, and recognize suspicious activity, they become your organisation's strongest defense against cyber threats.

Security starts with awareness. Small, smart actions taken every day can prevent costly breaches and protect your business from evolving cyber risks.

Your biggest cybersecurity asset isn't just your technology — it's your people. 🔐

18/08/2026

🚧 Workplace injuries don’t always happen because of “big accidents.” Sometimes, it’s a split-second mistake, an overlooked hazard, or repetitive strain that can lead to serious consequences.

Whether you work on a construction site, in a warehouse, on the road, or in an office, recognising hazards is the first step towards a safer workplace.

What safety hazard do you think workplaces overlook the most? Tell us in the comments! 💬

17/08/2026

When the story doesn’t quite add up, what happens next?

In personal injury claims, differences in reported symptoms, limitations or circumstances don’t always tell the full story.

Through objective investigations, SureFact supports claims professionals in assessing circumstances, verifying information, and gaining the clarity needed to make informed decisions.

Attending PIEF Conference 2026? Come and connect with the SureFact Australia team at the PIEF Village this October. We’d love to continue the conversation.

14/08/2026

Meet Leanne, one of SureFact’s Technical Managers.

With over five years of experience in Specialist Eligibility and Claims roles with leading Australian insurers, Leanne has developed strong knowledge of claims management, eligibility and the broader claims environment. Her background has given her practical insight into complex claims and the role accurate, relevant information plays in achieving effective outcomes.

Leanne brings a valuable perspective to SureFact and understands firsthand what clients expect from an investigation: clear evidence, timely reporting and information that supports informed decision making.

Today, she applies this knowledge through technical guidance and quality oversight across our investigations, helping ensure our work is thorough, purposeful and delivers value to our clients.

Her combination of claims knowledge and understanding of investigative outcomes makes Leanne a valued member of our technical team and an important part of maintaining the quality and consistency of the services we deliver.

Leanne will be at PIEF 2026 with the SureFact team from 25–27 October. Be sure to come by and have a chat with us!

11/08/2026

When tasks become familiar and routines become second nature, workers can sometimes underestimate the risks involved. Over time, this can lead to employees operating on “auto pilot”, overlooking hazards, become less vigilant or taking shortcuts.

Complacency is a concern because it can contribute to unsafe behaviours, increasing the risk of near misses, injuries, and serious workplace incidents.

This is particularly relevant in industries such as manufacturing, where workers may be exposed to machinery, equipment, and other workplace hazards such as slips, trips, and falls.

A strong safety culture requires ongoing awareness, communication, and commitment from everyone.

Through workplace risk assessments, SureFact Australia helps organisations identify hazards, strengthen safety practices, and address risks before they become incidents.

Address

Moorabbin East
Melbourne, VIC
3189

Website

http://www.thesurefactgroup.com/

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