Peak Potential Coaching Co

Peak Potential Coaching Co Hey there! We're Debb and Dan, the duo behind Peak Potential Coaching Co, where we're all about unlocking confidence and helping you reach your peak potential.

Your partners in People, Planning & Performance

• HR Consulting
• Strategic Planning
• Professional Development

With Debb Stevens & Dan Pfingst

We want to help you lead more effectively and build a biz and culture that is unmatched! With over 20 years of experience leading big teams in the retail world, we've seen firsthand the power of coaching, direction, culture and a little bit of fun. Betw

een the two of us, we've got all the business know-how you could ask for. From Diplomas and Advanced Diplomas in Business Management and Leadership to being certified Gallup Strengths Coaches, we've got the skills to help you thrive. Plus, Debb's attended an executive retailing program through the Raymond A. Mason School of Business, while Dan's got a Bachelor's degree in Business and Commerce with a mix of majors in Marketing, Finance, and Human Resource Management. Our vision? It's simple: Unlocking confidence to reach peak potential. We're all about valuing collaboration, growth, fun, purpose and inspiration—because life's too short not to enjoy the ride! We're here to guide you through the ups and downs of reaching your goals. Whether you're looking to shine in your career or supercharge your team's performance, we're here to lend a hand (and bring some fun along the way). So, what do you say? Ready to reach new heights with Peak Potential Coaching Co? Let's do this! Debb Stevens & Dan Pfingst

04/09/2026

Do you really need to give an employee 3 warnings before you can terminate them?

It’s one of the most common HR myths we hear.

The reality?

There’s no magic number.

What matters most is whether your performance management and dismissal process is fair, reasonable and properly documented.

These requirements exist to protect both employees and employers, and they’re taken very seriously in Australia.

If you’re ready to part ways with an employee, it’s important to follow the right steps before taking any action.

Need help navigating a tricky employee? Send us a DM for a confidential chat.

Funny how one photo can remind you how far you've come.Not because of the business. Because of the people. At the end of...
02/09/2026

Funny how one photo can remind you how far you've come.

Not because of the business. Because of the people. At the end of the day, businesses will evolve, roles will change and strategies will come and go.

But the relationships you build along the way are what make the journey worthwhile.

https://www.peakpotentialcoachingco.com.au/

Hiring the wrong person is expensive, but not just for the reasons you might think.Sure, there's the cost of salary. But...
30/08/2026

Hiring the wrong person is expensive, but not just for the reasons you might think.

Sure, there's the cost of salary. But there's also the time spent recruiting and training, the impact on team culture, lost productivity and the momentum your business can lose along the way.

When you add it all up, the true cost of a bad hire is far greater than most business owners realise. That's why recruitment isn't just about finding someone who can do the job. It's about finding someone who aligns with your team, your values and your long-term goals.

Need some help getting it right? Send us a DM, we're here to help!

https://www.peakpotentialcoachingco.com.au/

Peak Potential wasn't built overnight. It started 20 years ago when we met at Bunnings, learning firsthand that every su...
27/08/2026

Peak Potential wasn't built overnight. It started 20 years ago when we met at Bunnings, learning firsthand that every successful business starts with great people.

Since then, we've helped teams and businesses navigate recruitment, leadership, HR and development, giving business owners practical support that actually makes a difference. Because when your people grow, your business does too.

Now you know a bit more about our team, let's learn more about yours.

https://www.peakpotentialcoachingco.com.au/

Most business owners don't need more advice. They need the right support.From hiring the right people and navigating tri...
25/08/2026

Most business owners don't need more advice. They need the right support.

From hiring the right people and navigating tricky HR situations, to planning for growth and developing stronger leaders, we're here to help you build a business that works because your people do.

https://www.peakpotentialcoachingco.com.au/

!f only we had a dollar for every time we heard a business owner say “we’re too small for HR”.In small businesses, there...
19/08/2026

!f only we had a dollar for every time we heard a business owner say “we’re too small for HR”.

In small businesses, there’s nowhere to hide. Every person and every decision has a bigger impact. Good HR is about creating clarity, reducing risk and helping your people succeed.

Need help building the right systems, team or culture? Send us a DM or visit the link below.

https://www.peakpotentialcoachingco.com.au/

17/08/2026

There’s a reason we chose to build a business around people.

We’ve seen firsthand what happens when businesses get it right... and what happens when they don’t.

Before Peak Potential, we spent more than 17 years working together in leadership. We recruited, coached, supported teams, navigated difficult conversations and learnt that people are almost always at the heart of every business challenge.

That experience shaped the way we work today.

We’re not here to hand you a policy and send you on your way.

We’re here to help you hire with confidence, lead your team well, navigate the difficult conversations and create a workplace where people and businesses can thrive.

Whether it’s HR support, strategic planning or professional development, our goal is simple: to make the people side of business feel less overwhelming.

If you’re new here, welcome.

We’re looking forward to sharing practical advice, honest conversations and a behind-the-scenes look at what it really takes to build a great business through great people.

People. Planning. Performance.

That’s what we’re passionate about.

30/07/2026

5am start. 6pm finish. A full day doing what we love.
Come with us on the road as we head to Tweed Heads to work with the Salvos Stores Area Manager team from NT, Queensland and Northern NSW.
We spent the day exploring CliftonStrengths and leadership, building capability, having strategic conversations, and showing leaders how they can think differently when leading their people.
It felt like being back in the saddle. Spending the day in a room full of retailers brought back a lot of great memories, and we loved every minute of it.
These are the days that remind us why investing in people and leadership makes such a difference.

Thanks for having us Salvos Stores

19/05/2026

Still time to grab a seat at The 1%ers in Customer Service this Thursday!

Small changes, BIG impact.

Join Peak Potential Coaching Co at Club Warwick RSL this Thursday 21 May for 90 minutes of practical, hands-on learning that will help you turn everyday customer interactions into your biggest competitive advantage.

You'll walk away with the simple actions that build loyalty, lift your reputation and turn one-time customers into raving fans, ideas you can put into practice the very next day.

Now more than ever, it's so important to look at every opportunity to strengthen and grow your business.

The 1%ers are exactly that, small shifts that make a meaningful difference to your bottom line.

✅ FREE for WCOC members
✅ Just $25 for non-members
✅ Nibbles included

Spots are still available but they won't last.

Head to www.warwickqld.com.au to lock yours in.

Thanks to the support of Southern Downs Regional Council for making these workshops a reality.

Address

Warwick, QLD
4370

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