What are the opening hours?

Monday 8am - 4:30pm Tuesday 8am - 4:30pm Wednesday 8am - 4:30pm Thursday 8am - 4:30pm Friday 8am - 4:30pm

Graytek

Name: Graytek
Address: 250 Schoolhouse Street # 116, Coquitlam, BC, V3K6V7, CA
Telephone: +16045291034

Luxury smart home automation experts since 2003. Graytek is a leading provider of integrated technology solutions for high-end residential homes.

Specializing in Lutron, Crestron, Control4 and 24/7 support for custom homes across Metro Vancouver, the Fraser Valley, and Sea-to-Sky. With over 22 years of experience, we specialize in IT & Networking, Home Automation, Lighting Control, High-Performance Audio & Video, Home Theatre, Security & Access Control, and Motorized Window Coverings. Our expertise lies in designing, installing, and managin

g seamlessly connected smart home systems that enhance comfort, security, and entertainment. We collaborate with builders, interior designers, and architects to create custom-tailored solutions that blend cutting-edge technology with elegant design. As a winner of 20 CEDIA awards, Graytek is recognized as an industry leader for excellence in design, innovation, and execution. Our commitment to exceptional craftsmanship, reliable performance, and outstanding customer experiences sets us apart. Dedicated 24/7/365 Client Support

Technology should work effortlessly, and when it doesn’t, our dedicated service team is always there. Graytek provides 24/7/365 aftercare, ensuring our clients receive immediate support when they need it most. Our structured service plans and proactive monitoring help prevent issues before they arise, keeping homes running smoothly at all times. Commitment to Training & Excellence

To stay at the forefront of this ever-evolving industry, Graytek invests heavily in education and professional development. Our structured training framework equips our team with the latest skills, certifications, and hands-on experience, ensuring they deliver cutting-edge solutions and superior service. Whether you’re building a new home or upgrading your current one, Graytek ensures your technology works effortlessly for you. Visit www.graytek.ca to learn more. Technical Safety B.C. License
British Columbia Security License

06/03/2026

Crestron Home just got even easier to live with

We have updated our Crestron Home tutorials to help you get more from your smart home every day. The refreshed videos and guides show how to adjust lighting scenes, start a movie, set the perfect music in the kitchen, or check on your home while you are away, all from one simple interface.

If you are living with a Graytek-installed system in Vancouver, West Vancouver, North Vancouver, Whistler, or nearby, these tutorials are a great way to show family and guests how simple your home can be. Share the page, save your favourites, and keep everything running smoothly when life gets busy.

Learn more: https://graytek.ca/service-support-repairs/crestron-home-tutorials

05/29/2026

Lighting control that looks as good as your interior design

Lutron Palladiom keypads let you enjoy the comfort of smart lighting without cluttering your walls. With beautifully machined metal finishes and crisp backlit engraving, these keypads feel right at home in luxury properties across Vancouver, West Vancouver, North Vancouver, and Whistler.

Instead of a bank of switches, Graytek designs simple scene buttons that match how you use each space. Tap Entertain for the perfect evening atmosphere, Goodnight to turn off the house, or Pathway for a gentle route of lights after dark. It is an elegant, intuitive way to live with technology.

Learn more: https://www.graytek.ca/brands/lutron

05/26/2026

Does your phone blow up with camera alerts that never seem to matter?

We hear this all the time from homeowners across Vancouver and West Vancouver. The system feels “smart” on paper, but in day-to-day life it is so noisy that you stop paying attention. That is when an important event can slip by unnoticed.

In 2026, AI video analytics can do a lot more than simple motion detection. By using person and vehicle detection, virtual lines and zones, and time-based rules, your cameras can focus on real visitors at your doors, gates, and driveway instead of every passing headlight or branch.

The missing piece is usually calibration. After the initial install, your system needs a dedicated tuning visit based on real footage from your property. That is where thresholds, zones, and schedules are dialled in so alerts match how you actually live.

In our new blog, we break down what AI cameras can do, where they still struggle, and how a service plus calibration approach helps you trust your system again.

Read more here: https://graytek.ca/blog/ai-security-cameras-in-2026-reduce-false-alarms-in-your-vancouver-home

05/22/2026

Family-owned, people-first smart home support

At Graytek, being family-owned is not a tagline. It is how we run our team and how we support our clients in Vancouver, North Vancouver, West Vancouver, Whistler, and beyond. We look after each other, celebrate the wins together, and bring that same care to every client home we support.

When your smart home does not feel supported, it can be frustrating. Our systems are designed with long-term service in mind, backed by real documentation, professional networking, and structured service processes. For service plan clients, after-hours help is available 24/7/365 so you are never left wondering who to call when something is not working.

If you feel like your current integrator is only there for the install and not the long run, let us know. We can help you get to a place where your home and your support both feel calm, reliable, and taken care of.

Learn more: https://www.graytek.ca/service-support-repairs

05/20/2026

Every clean cable bundle starts in the Graytek Training Academy

When you walk through a Graytek job site in Vancouver or along the Sea-to-Sky and see neat, organised wiring, you are looking at GTA in action. Our Graytek Training Academy gives technicians the time and space to practise pulling, dressing, and labelling cable before they ever set foot on your project.

In GTA, we cover everything from CAT6A and fibre routing to separation of power and signal, plus the documentation that keeps future service simple. The same standards then show up on site, so your home gets a wiring backbone that is ready for today and for whatever comes next.

Learn more:
https://www.graytek.ca/about-us/company

05/16/2026

Help us welcome Chris Bishop to the Graytek sales team

Chris brings over two decades of experience working with clients on technology and smart living solutions. He will be partnering with homeowners, builders, and designers across Vancouver and surrounding areas to plan systems that feel simple to use and fit each project’s design.

We are thrilled to have Chris on board and look forward to the energy and expertise he brings to the Graytek team. Join us in welcoming him as he starts meeting clients and visiting job sites.

Learn more: https://www.graytek.ca/about-us/company

05/12/2026

If your alarm has gone off one too many times for no good reason, you know how quickly a “secure” home can start to feel like a hassle. We hear it often from Vancouver and West Vancouver homeowners. False alarms at odd hours, confusing apps, and a system that the family has quietly stopped arming.

The good news is that you do not need to start from scratch. You need a smarter plan. By focusing on perimeter sensors, glass break detection, and motion that is placed with your layout and pets in mind, you can dramatically cut down on nuisance alerts. Add access control that fits the way you actually come and go, and security starts to feel simple again.

Privacy by design is the final piece. When you decide up front what is monitored and how, you get confidence without feeling like your home is under inspection.

In our latest blog, we unpack how a design-first security assessment can turn a frustrating system into something your whole household is comfortable using every day.

Read more here:
https://graytek.ca/blog/how-do-i-reduce-false-alarms-and-make-my-home-security-easier-to-use

05/08/2026

From design drawings to cable on site

Our projects start long before rough-in day, with design work that coordinates every cable route with the builder and design team. Once that planning is complete, pallets of Cat6A, fibre, and speaker wire arrive and our technicians begin translating the drawings into a real structured wiring backbone for the home.

Instead of quick “pre-wire,” we install true infrastructure that reflects the design package. Every run is labelled and documented, conduit is placed where future flexibility matters most, and the wiring layout is built to support networking, music, security, lighting control, and more for the next 10 to 20 years.

Across Metro Vancouver, this design-first approach is how we keep finished homes beautiful on the surface and rock solid behind the walls.

Learn more: https://www.graytek.ca/

05/06/2026

Crestron Home is how Graytek brings your entire luxury home together

Imagine arriving at your West Vancouver home, tapping one scene, and having the driveway and interior lights set just right, the shades move for privacy, your favourite playlist start, and the temperature feel perfect. With Crestron Home, Graytek ties all of this together so your lighting, audio, video, and climate feel like one simple, reliable system instead of a stack of apps.

Behind the scenes, we combine Crestron Home with engineered wiring, racks, and professional networking so everything stays fast, stable, and easy to support over time. Whether it is whole‑home audio powered by Crestron NAX, centralized video distribution, or integrated shades and climate, the same clean interface appears on touchpanels, remotes, and your phone. Your Whistler chalet or North Vancouver residence feels effortless every day, and ready for the next decade.

If you are planning a new custom home or a major renovation, Crestron Home is the platform we reach for first when the brief calls for true luxury and long‑term confidence.

Learn more: https://www.graytek.ca/client-support/tutorials/crestron-home

05/01/2026

Going the extra mile for coordination, with service that feels friendly

Our clients and build partners count on Graytek not just for smart home expertise, but for how our team behaves on site. Being friendly, kind, and easy to talk to is a high priority for us, so trades and homeowners feel comfortable asking questions and sorting out details on the spot.

We also put serious effort into coordination behind that smile. Our technicians stay in regular contact with electricians, HVAC and plumbing crews, and builders to review circuits, climate tie‑ins, hidden devices, and shade pockets before anything is covered up. That extra care helps avoid surprises later and keeps projects across Vancouver and the North Shore moving smoothly.

Learn more: https://www.graytek.ca/

Address

250 Schoolhouse Street # 116
Coquitlam, BC
V3K6V7

Opening Hours

Monday	8am - 4:30pm
Tuesday	8am - 4:30pm
Wednesday	8am - 4:30pm
Thursday	8am - 4:30pm
Friday	8am - 4:30pm

Telephone

+16045291034

Website

http://www.graytek.ca/where-to-find-us

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