Face for Business

Face for Business Face for Business is a UK Telephone Answering Service, providing Call Handling & Outsourced Reception Please call for your FREE 7-day trial - 0333 3231 007.
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Face for Business provides telephone answering services, call handling and outsourced reception services for businesses from all sectors and any size. Our professional and polite PAs make it their business to know yours. Excellence in Call Answering - Our PAs are the Difference. Let us make your caller's experience an excellent one. With our PAs your calls are in safe hands. Our mission statement

is:

“To become the UK’s best virtual PA/Receptionist provider, by going the extra mile for our customers and delivering outstanding quality, service and value”. Your dedicated Face for Business PA will essentially become a part of your business, dealing with callers regularly and efficiently. Use our call answering service when starting out or to free up staff, saving you the cost of a full-time receptionist, ensuring you’ll never miss an important new business call. Our professional and friendly PAs are at hand to answer your calls and take messages as and when required. You will be allocated a dedicated receptionist who will deal with your day-to-day phone calls and deal with these accordingly. This allows your PA to get to know your business, and become familiar with a recurring client base, which also allows your clients to become familiar with the receptionist. Call us to discuss the bespoke answering services available for your business.0333 323 1007 or email [email protected]. Why Face for Business? Dependability & Quality
- Business call handling since 2007
- ISO 9001 accreditation “2015 Standard”
- Resilient service

Functionality
- Call recordings available to play back at any time on your portal
- Feedback function available on calls or messages
- Online portal showing all messages and transferred calls

Costs
- Competitively priced
- Free UK Landline Transfers
- 7 Day Free Trial
- Free set-up

Our PA’s are the difference
- PA’s undergo a 6 week training programme
- Have an experienced PA Pool - knowledgeable about your industry
- Make it their business to know yours

Award winning service
- Lancashire Red Rose Nominee for innovation
- West Lancs Council - Apprentice Employer of the Year and Apprentice of the Year

The Optical Success Academy conference kicked off in style on Sunday evening. It started off with a stunning dinner at T...
15/06/2026

The Optical Success Academy conference kicked off in style on Sunday evening.
It started off with a stunning dinner at The Titanic Liverpool, followed by a fantastic opportunity to catch up with current clients and fellow OSA members, as well as meeting the fab four of course!

Day one is already off to a great start, Aimee & Diane are fuelled up with one of the most impressive omelette setups we’ve seen at breakfast… it absolutely deserved a photo moment!

We’re excited for two days of insightful talks, inspiration, and plenty more highlights to come.

.

 
Titanic Hotel Liverpool

When local legends asked Aimee and Diane to fill in, they of course said yes!
15/06/2026

When local legends asked Aimee and Diane to fill in, they of course said yes!

Did you know some telephone answering services will round your calls up to the nearest 1 minute or even 15 seconds (even...
11/06/2026

Did you know some telephone answering services will round your calls up to the nearest 1 minute or even 15 seconds (even though they say they don't)

We don't round your calls up AT ALL on our inclusive minute plans, so you can be sure you are only paying for the time our PAs are engaging with your callers.

We also optimise our pricing - ensuring you are always benefiting from the most cost-effective rate each month.

Find out more about our transparent real-people telephone answering service:

0333 323 1007 | ffb.co.uk | [email protected]

What a positive day it's been at the Modern Law Magazine Conveyancing Conference in Manchester. We managed to capture a ...
10/06/2026

What a positive day it's been at the Modern Law Magazine Conveyancing Conference in Manchester.

We managed to capture a quick pic of
Andy MacGregor on the Tech Stage for his demo dash earlier too! Smashed it Andy!

exceptionalcustomerservice

We are feeling a tad playful with our marketing for today's legal event 😉          telephoneanswering ffb transparentpri...
10/06/2026

We are feeling a tad playful with our marketing for today's legal event 😉

telephoneanswering ffb transparentpricing reliable trusted

We can't quite believe the Modern Law Magazine Conveyancing Conference is tomorrow! We are nearly packed up and ready fo...
09/06/2026

We can't quite believe the Modern Law Magazine Conveyancing Conference is tomorrow! We are nearly packed up and ready for the trip over to Freight Island in Manchester.

Be sure to visit Andy, Susan and Diane at Stand 24 to discover how our personalised, people-first telephone answering service helps law firms make a powerful first impression and continue to deliver a seamless client journey.

If you're attending, come and say hello, we'd love to learn more about your firm and discuss how our tailored services can strengthen your client communications further.


We're Hiring!A 37.5hrs p/w role to include evenings and weekends is currently available for Telephone Answering PA work....
04/06/2026

We're Hiring!

A 37.5hrs p/w role to include evenings and weekends is currently available for Telephone Answering PA work.

£25,000 FTE per year / £25,350 after 6 months, and training's complete - plus annual salary scale review.

Get in touch with Pippa for further information.
📞 01704 898234⁠
📧 [email protected]

Attention to all our valued customers!Help us spread the word!Refer someone who likes and starts using our service, and ...
03/06/2026

Attention to all our valued customers!

Help us spread the word!
Refer someone who likes and starts using our service, and you could be receiving credit towards your bill, or a £250 Amazon Gift Card!

Interested?
Comment below or visit our website to complete the referral form now.
http://ffb.co.uk/refer-and-earn/

For businesses who value genuine conversations over automated responses! Allow us to take care of your calls, giving you...
02/06/2026

For businesses who value genuine conversations over automated responses!

Allow us to take care of your calls, giving you more time to grow!

A phone answering service you can trust.

ffb.co.uk | [email protected] | 0333 323 1007

We will take the calls, you enjoy the weekend! Open every Saturday and Sunday, we’re here to answer your calls so you ca...
30/05/2026

We will take the calls, you enjoy the weekend!

Open every Saturday and Sunday, we’re here to answer your calls so you can switch off, recharge and spend time where it matters most.

Because business doesn’t stop at 5pm on a Friday and neither do we! 📞

Address

Martland Mill, Mart Lane
Burscough
L400SD

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 9am - 5:30pm

Telephone

+443333231007

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