AICR UK

AICR United Kingdom Welcome to the page for the United Kingdom section of the A.I.C.R., the association of Front Office Managers.

The amicale internationale des sous-directeurs et chefs de reception des grand hotels was founded on the Cote d’Azur in France in 1964, and over the last 45 years has developed into an international fellowship with sections in many countries. The United Kingdom section was founded in 1986, and has grown to become an exciting, active network for Front Office Management of all levels. The Amicale was founded as a professional organisation, but the name was chosen to reflect the friendship that is built between our members. The aims of the AICR are to facilitate and strengthen the professional relationships between members and to promote and publicise the importance of their profession, developing the profile of the industry through training and development. Our membership constitutes an extensive source of contacts, offering invaluable networking opportunities whilst providing each other with support, information and advice. Throughout the year events are organised for our members offering a wide range of opportunities to get together, to network, exchange our views and share our experiences. In addition to our AGM and International Congress past events have included skill development, information sharing, new hotel inspections, and product presentations. We have worked closely with colleges, universities, and Government organisations with initiatives to attract more young people into the industry and to develop their careers within Front Office. A key event in our annual calendar is the “Receptionist Of The Year Competition”. Information about the Receptionist Of The Year Competition and our other forthcoming events can be found on the page, as well as our official website aicr.co.uk, together with past newsletters, ways to contact your committee and the full membership database. As an existing member we hope that you will find our Facebook webpage a useful tool for keeping up to date and in touch. If you would like to join the AICR UK please review the membership criteria on aicr.co.uk and use the e-application – we look forward to welcoming you as part of the Amicale. On behalf of the committee of the United Kingdom section, we are delighted you have visited this site. We hope you enjoy using the web-site and invite you to contact us with any information, ideas, or questions you have. Please also take the time to visit our International site to see the activities of the AICR worldwide. www.aicrinternational.org

Amicalement

The AICR UK committee

22/09/2026

Slàinte mhath to 40 Years of AICR UK! 🥂

What a journey it has been since our creation in 1986.

Let’s take a trip down memory lane...

✨ 40 years of unforgettable events hosted at our members’ exceptional properties, creating connections that have lasted a lifetime.
🏆 31 Receptionists of the Year crowned since 1995, alongside countless talented and passionate candidates recognised by their leaders. Many have gone on to build remarkable careers while remaining dedicated supporters of AICR.
🌍 37 years representing the UK on the international stage through AICR Congresses, strengthening friendships and unity across our global community.
🤝 40 years of passionate volunteers generously giving their time, energy and expertise to grow and shape AICR UK.
💫 Countless collaborations with inspiring hospitality partners and sponsors who continue to believe in the power of the Amicale.
❤️ 40 years of friendships built around a shared passion for hospitality.

Today, AICR UK stands as one of the largest AICR sections in the world, and it is all thanks to our members, partners, volunteers and supporters.

Thank you for trusting us, attending our events, celebrating our profession and championing the vital role of Front Office teams within our beloved industry.

The past two days have been a perfect reflection of everything AICR stands for: passionate hoteliers from across the UK coming together in Scotland to celebrate this incredible milestone.

Filled with inspiring conversations, laughter, Scottish storytelling and memories, this anniversary marks not only 40 years of history, but the beginning of the next chapter for AICR UK.

Here’s to the next 40 years. 🥂✨

04/09/2026

It is the final day to submit applications for the AICR UK Receptionist of the Year Competition 2026!

Thank you to all of our members that have submitted their applications already.

For anyone that has not yet nominated their talented team members, please make sure to submit the application before midnight today ⏰ If you have any questions, please contact [email protected].

Wishing all candidates the best of luck! 💜

29/08/2026

🥂 THREE FINAL PLACES AVAILABLE! 🥂

Fancy joining us in Edinburgh to celebrate 40 incredible years of AICR UK? 🏴󠁧󠁢󠁳󠁣󠁴󠁿

We’re excited to share that three final places have become available for our special 40th Anniversary Celebration on Monday 21st – Tuesday 22nd September.

Join fellow AICR members for two fantastic days in Edinburgh, including an overnight stay at the beautiful W Edinburgh, as we celebrate four decades of AICR UK together. ✨

With just 3 places available, this is your last chance to join us!

📩 Interested? Contact [email protected] to secure your place.

We’d love to see you in Scotland! 🥂💙

Edinburgh Scotland

26/08/2026

✨ What a fantastic evening with AICR UK! ✨

A huge thank you to Nolita Social at Hotel London for hosting us so wonderfully, and to our dear friends at for generously sponsoring the evening. 🥂

It was a pleasure to bring our AICR community together for an evening of great conversation, new connections and plenty of fun.

We hope everyone who joined us had a fantastic evening, thank you for coming and making it such a special one! 💜

Until the next one… ✨

LondonHospitality

25/08/2026

Applications for Receptionist of the Year 2026 are soon coming to a close, make sure to submit your candidates by Friday 28th September!

Supported by Master Innholders

If you have any questions or need any support with the application process, please do contact our Receptionist of the Year Competition Coordinators via our email address [email protected].

27/07/2026

Join us for an evening at New York-style Nolita Social at the Bulgari Hotel London

Sponsored by our dear friends at MAISON AMEIRRO , we are delighted to invite you to our AICR gathering on Tuesday, 25th August, at Nolita Social at The Bulgari Hotel London.

✨ About the Venue:
Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from landmarks such as the famous Harrods department store. It comprises 85 generously sized rooms and suites, a sanctuary of style and spaciousness. The hotel blends history with modernity, mixing Bulgari’s timeless glamour with a contemporary flair.

02/07/2026

SAVE THE DATE - Tuesday 21st July 🛍️

Sponsored and hosted by Bicester Village

10/06/2026

🥂 What a fantastic evening!

Thank you to everyone who joined us at our AICR UK Summertime Gathering at The Athenaeum Hotel & Residences.

From reconnecting with familiar faces to meeting new hospitality professionals, the evening was filled with great conversations, laughter, and valuable networking opportunities.

A huge thank you to our event sponsors, The Right Balance⁠, whose support helped make the evening such a success.

Swipe through to see some of our favourite moments from the event 📸

We can’t wait to welcome you to the next AICR UK gathering!

08/06/2026

SPONSOR SPOTLIGHT 📣
Right Balance has been sponsoring the AICR UK since 2018. They try to join every event and get actively involved in the Receptionist of the Year & World’s Best Receptionist competitions.
They are proud to sponsor our next gathering on 8th June at Athenaeum Hotel and Residences – a hotel which they are very familiar with, as they support their Reservations, Front Office and F&B teams in their sales efforts.
The Right Balance helps hotels across all their revenue generating departments to increase sales, enhance guest experiences and boost the team’s skills & motivation. Their Front Desk Upsell program includes onsite consulting, tailored training, personalised coaching and regular follow-up.
In times of lower than usual occupancy levels, it’s more vital than ever to make the most out of the availability and every opportunity. Together we will bounce back – again!

26/05/2026

SPONSOR SPOTLIGHT 📣
Meet Lina - the founder of Maison Ameirro.

Her passion for perfumery found its way into luxury hospitality through something rather unexpected… fragrance for vacuums.

Yes, really!

Imagine fine fragrance being diffused into a space by housekeeping while vacuuming.

Its not another scented or cleaning product. It is fine fragrance — created with master perfumers in Grasse (the heart of French perfumery) — infused into a natural fiber designed specifically for luxury hotels.

The idea was simple — to bring the passion for perfumery into an unexpected part of hospitality: housekeeping!

To create a more refined scent experience within hotel spaces, without harsh synthetic smells or overpowering room sprays.

Because luxury is also sensory.

“We are delighted to join AICR UK as a sponsor and look forward to connecting with people who share the same passion for exceptional guest experience.”

25/05/2026

40th Anniversary Celebration in Edinburgh

Join us for two exciting days in Edinburgh as we celebrate 40 incredible years of AICR UK

This year marks the 40th anniversary of our AICR UK. To celebrate this, we are thrilled to invite you to a two-day AICR gathering in Edinburgh from Monday, 21st September to Tuesday, 22nd September, with an overnight stay at the beautiful W Edinburgh 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Address

United
London

Website

http://aicr.co.uk/

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