AICR UK

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AICR UK AICR United Kingdom Welcome to the page for the United Kingdom section of the A.I.C.R., the association of Front Office Managers.

The amicale internationale des sous-directeurs et chefs de reception des grand hotels was founded on the Cote d’Azur in France in 1964, and over the last 45 years has developed into an international fellowship with sections in many countries. The United Kingdom section was founded in 1986, and has grown to become an exciting, active network for Front Office Management of all levels. The Amicale was founded as a professional organisation, but the name was chosen to reflect the friendship that is built between our members. The aims of the AICR are to facilitate and strengthen the professional relationships between members and to promote and publicise the importance of their profession, developing the profile of the industry through training and development. Our membership constitutes an extensive source of contacts, offering invaluable networking opportunities whilst providing each other with support, information and advice. Throughout the year events are organised for our members offering a wide range of opportunities to get together, to network, exchange our views and share our experiences. In addition to our AGM and International Congress past events have included skill development, information sharing, new hotel inspections, and product presentations. We have worked closely with colleges, universities, and Government organisations with initiatives to attract more young people into the industry and to develop their careers within Front Office. A key event in our annual calendar is the “Receptionist Of The Year Competition”. Information about the Receptionist Of The Year Competition and our other forthcoming events can be found on the page, as well as our official website aicr.co.uk, together with past newsletters, ways to contact your committee and the full membership database. As an existing member we hope that you will find our Facebook webpage a useful tool for keeping up to date and in touch. If you would like to join the AICR UK please review the membership criteria on aicr.co.uk and use the e-application – we look forward to welcoming you as part of the Amicale. On behalf of the committee of the United Kingdom section, we are delighted you have visited this site. We hope you enjoy using the web-site and invite you to contact us with any information, ideas, or questions you have. Please also take the time to visit our International site to see the activities of the AICR worldwide. www.aicrinternational.org

Amicalement

The AICR UK committee

Behind every great competition is a team of people giving their time, expertise and encouragement to help others shine. ...
09/11/2026

Behind every great competition is a team of people giving their time, expertise and encouragement to help others shine. 🌟

A huge thank you to our judging panel for today’s AICR UK Receptionist of the Year finals:

Chris Fradin• Ann Golden • Simon Numphud • Amandine • Andrea Garcia • Mitch Collier • Bethany Wright • Jack Ward • Stefanie Krause • Nicola Miller

Thank you for sharing your experience and supporting the development of our industry’s talented receptionists. Your contribution makes this competition such a valuable experience for our finalists.

A special thank you also to Master Innholders for supporting the competition and helping us champion the next generation of hospitality professionals.

And to our seven finalists, we hope you are incredibly proud of yourselves! 👏

08/11/2026

✨ Meet the Finalists ✨

One day to go! 🏆

Completing our finalist introductions is Gavin Quinlan from , one of our AICR UK Receptionist of the Year 2026 finalists!

🎥 Get to know Gavin in his introduction video and leave your good luck wishes in the comments! 👏

Tomorrow, all seven finalists will put their skills to the test. Wishing Gavin and his fellow competitors the very best, we can’t wait to see you shine! ✨

07/11/2026

✨ Meet the Finalists ✨

Just two days to go until Monday’s final! 🏆

Next up is Shannon Mattar ooa from one of our AICR UK Receptionist of the Year 2026 finalists!

🎥 Watch Shannon’s introduction video and join us in cheering her on ahead of the big day.

Leave your good luck wishes for Shannon in the comments! 👏

06/11/2026

✨ Meet the Finalists ✨

Next in the spotlight is Chloe Reitano from one of our AICR UK Receptionist of the Year 2026 finalists! 🏆

Monday’s final is getting closer! 🎥 Watch Chloe’s introduction video and get to know another of this year’s seven finalists.

Join us in wishing Chloe the very best of luck — show your support in the comments! 👏

05/11/2026

Our finalist spotlight continues with Madalina Postica, representing 🏆

Madalina is one of seven finalists preparing to compete in the AICR UK Receptionist of the Year 2026 final on Monday.

Watch her introduction video below as we get to know the competitors ahead of the big day.

Please join us in congratulating Madalina on reaching the final and wishing her every success on Monday! 👏

05/11/2026

Meet Poppy Westwood, representing in the AICR UK Receptionist of the Year 2026 final! 🏆

We’re continuing our finalist introductions ahead of Monday, giving you the chance to get to know the seven competitors taking part.

Watch Poppy’s introduction video below and join us in congratulating her on reaching the final.

Wishing you the very best of luck on Monday, Poppy! 👏

04/11/2026

✨ Meet the Finalists ✨

Next up is Aimee Bradley from , one of our AICR UK Receptionist of the Year 2026 finalists! 🏆

The countdown to Monday continues! Get to know Aimee in her introduction video and show her some support in the comments. 👏

Good luck, Aimee — we can’t wait to see you at the final!

04/11/2026

✨ Meet the Finalists ✨

Seven finalists. One title. The countdown to Monday is on! 🏆

First up is Charlotte Alexander from , one of our AICR UK Receptionist of the Year 2026 finalists!

🎥 Get to know Charlotte and join us in wishing her the best of luck for the final. 👏

Keep an eye out as we introduce each of our seven finalists before the big day!

Congratulations to our 2026 AICR UK Receptionist of the Year Finalists 🥂A massive congratulations to all of the semi-fin...
27/10/2026

Congratulations to our 2026 AICR UK Receptionist of the Year Finalists 🥂

A massive congratulations to all of the semi-finalists that competed during the online stage, you all performed amazingly and should be proud of reaching this stage of the competition!

We are looking forward to seeing you all on our Finals day, Monday 9th November 2026 at Pan Pacific London 👏🏻

17/10/2026

Scotland, you were something special! 🥂🏴󠁧󠁢󠁳󠁣󠁴󠁿

Celebrating 40 years of AICR with wonderful company, plenty of laughter and a shared love of hospitality. A trip to remember and a reminder of the friendships and connections that make our community so special. ✨

Thank you to everyone who made it such a memorable celebration. Here’s to the next chapter! 💛

02/10/2026

Our semi-finalists are announced… now it’s time for some advice from a champion! 🏆✨

, last year’s Receptionist of the Year winner, is passing on her tips to this year’s hopefuls as they prepare for the next stage! 🙌

Could one of our semi-finalists be following in her footsteps? 👀🏆

▶️ Watch for Andrea’s advice, and join us in cheering on our semi-finalists in the comments! 💛

✨ SEMI-FINALISTS ANNOUNCEMENT ✨The wait is over! 🎉We are delighted to announce the Semi-Finalists for the AICR UK Recept...
01/10/2026

✨ SEMI-FINALISTS ANNOUNCEMENT ✨

The wait is over! 🎉

We are delighted to announce the Semi-Finalists for the AICR UK Receptionist of the Year 2026 Competition! 🏆🇬🇧

After an incredible round of entries, we are thrilled to celebrate the talented hospitality professionals who have made it through to the Semi-Final.

👏 Congratulations to all of our semi-finalists! Your dedication, passion and commitment to creating exceptional guest experiences have truly shone through.

Now the journey continues… Best of luck to all candidates who will be competing virtually on Tuesday 6th October 2026 ✨

Who will take the next step towards being crowned AICR UK Receptionist of the Year 2026? 🤔

✨ WHO WILL MAKE THE FINAL? ✨The wait is almost over… 👀Join us for a very special AICR UK evening as we reveal the finali...
29/09/2026

✨ WHO WILL MAKE THE FINAL? ✨

The wait is almost over… 👀

Join us for a very special AICR UK evening as we reveal the finalists of the AICR Receptionist of the Year Competition 2026 🏆

📍 Brown’s Hotel, a Rocco Forte hotel
📅 Tuesday, 27th October

Following our semi-finals, we’ll come together in the heart of Mayfair to celebrate this year’s incredible competitors and discover who will be progressing to the ROTY Finals this November! 🎉

We are delighted to be hosted by the iconic Brown’s Hotel and incredibly grateful to our dear friends at HotelPartner Revenue Management for sponsoring the evening and continuing to support AICR and the development of front office talent. 🤍

🥂 A beautiful venue
🤝 A chance to reconnect with the AICR community
🏆 And, of course, the moment we’ve all been waiting for — our 2026 ROTY Finalists Announcement!

AICR members: Complimentary
Semi-finalists & their managers: Reserved complimentary places
Member guests: £25
👔 Dress code: Business Casual

Spaces are limited, so please make sure you register in advance.

We can’t wait to celebrate with you — and to reveal our 2026 finalists! ✨

Slàinte mhath to 40 Years of AICR UK! 🥂What a journey it has been since our creation in 1986.Let’s take a trip down memo...
22/09/2026

Slàinte mhath to 40 Years of AICR UK! 🥂

What a journey it has been since our creation in 1986.

Let’s take a trip down memory lane...

✨ 40 years of unforgettable events hosted at our members’ exceptional properties, creating connections that have lasted a lifetime.
🏆 31 Receptionists of the Year crowned since 1995, alongside countless talented and passionate candidates recognised by their leaders. Many have gone on to build remarkable careers while remaining dedicated supporters of AICR.
🌍 37 years representing the UK on the international stage through AICR Congresses, strengthening friendships and unity across our global community.
🤝 40 years of passionate volunteers generously giving their time, energy and expertise to grow and shape AICR UK.
💫 Countless collaborations with inspiring hospitality partners and sponsors who continue to believe in the power of the Amicale.
❤️ 40 years of friendships built around a shared passion for hospitality.

Today, AICR UK stands as one of the largest AICR sections in the world, and it is all thanks to our members, partners, volunteers and supporters.

Thank you for trusting us, attending our events, celebrating our profession and championing the vital role of Front Office teams within our beloved industry.

The past two days have been a perfect reflection of everything AICR stands for: passionate hoteliers from across the UK coming together in Scotland to celebrate this incredible milestone.

Filled with inspiring conversations, laughter, Scottish storytelling and memories, this anniversary marks not only 40 years of history, but the beginning of the next chapter for AICR UK.

Here’s to the next 40 years. 🥂✨

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