30/10/2026
It’s International Control Room Week 2026! 🎉
International Control Room Week shines a spotlight on the dedicated control room teams behind our blue light services, who play a vital role in keeping our communities safe when it matters most.
But they're not the only ones behind the screens!
From our Head Office control room to colleagues supporting control room operations across client assignments, there's plenty happening behind the scenes.
Here's a snapshot of what our Head Office control room has managed over the last 12 months :
• 6,600 key movements
• 2,400 alarms attendances
• 563,144 hours of CCTV monitoring, protecting client property
• Overseen 119,061 hours of static duties
Alongside all of this, the team is also responsible for tracking in real time our dispersed workforce patrols, monitoring lone workers, coordinating incident escalation and response, overseeing fleet management and disaster recovery procedures, as well as handling incoming calls and general enquiries.
This all takes place 365 days a year, helping keep people and property safe, around the clock.
Different roles, different challenges, but plenty of reasons to celebrate the people behind the screens.
A big shoutout to all our control room colleagues for everything they do to keep things running smoothly.